- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager , Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... operating rhythm for Kalkomey's Customer Experience organization. This role is ideal for someone who thrives in a fast-paced, high-volume environment and leads… more
- Coinbase (Austin, TX)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- American Airlines (Dallas, TX)
- …and training for the system with emphasis on continuous improvement of the customer experience and accessibility **All you'll need for success** **Minimum ... * 3 years experience in Airports and/or Reservations environment * Experience with airline and customer policy/procedure analysis and development **Preferred… more
- PennyMac (Carrollton, TX)
- …homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor ... and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will : + Lead a team of Customer Experience… more
- American Airlines (Austin, TX)
- …job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by ... efforts in creating a safe, reliable operation while delivering an elevated customer experience . **What you'll do** + Drives operational excellence + Creates an… more
- Michaels (Conroe, TX)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - HSTN-CONROE, TX (1324) Deliver a customer centric shopping experience by managing...work evenings and weekends. This is a part time manager position. + Assist Store Manager in… more
- Coinbase (Austin, TX)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- SHI (Austin, TX)
- …for an experienced senior product marketing manager to drive awareness and customer experience for its Cloud and Data Center Solutions. This "hands-on" role ... with market knowledge and targeted content. + Conducting Voice of the Customer activities and collaborating with SHI's Cloud and Data Center solutions, services,… more
- Tractor Supply Company (Bridgeport, TX)
- …of operations to the Store Manager . Duties include delivering a Legendary Customer Experience , providing leadership and direction to the store team, and ... Assistant Manager **Overall Job Summary** The Assistant Store ... that differentiates from the competition. + Champion the Customer Experience in the store and execute… more
- Bridgestone Americas (Austin, TX)
- … experience . + 1 year of service manager or service writer experience . + Problem solving - customer complaints. + Aptitude to manage inventory, ... repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between...will provide you: + A supportive and engaging onboarding experience to ensure a smooth transition into our team.… more
- Bridgestone Americas (Odessa, TX)
- … experience + 1 year of service manager or service writer experience + Problem solving - customer complaints + Aptitude to manage inventory, scheduling, ... automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and… more
- Capital One (Austin, TX)
- Strategic Customer Development Manager , New England - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , New England - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Liberty Utilities (Hawkins, TX)
- Manager , Voice of the Customer Insights...related field (or equivalent experience ). + Prior experience associated with market research and customer ... goal outcome and how we achieve it. **Purpose** The Manager of Voice of the Customer is...Excellence, implement industry best practices, and KPI's. **Education and Experience ** + Bachelor's degree in Business, Operations, or a… more
- Entergy (Huntsville, TX)
- **Job Title:** Customer Service Manager I - II **Work Place Flexibility:** Hybrid **Legal Entity:** Entergy Texas, Inc.-GTX This posting may be used to fill ... Conroe, TX. This position can be filled as a Customer Service Manager I - Customer.... **Minimum Requirements Experience ** + 5+ years experience in customer service, engineering, or operations.… more
- Capital One (Austin, TX)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- Capital One (Plano, TX)
- Senior Manager , Know Your Customer (KYC) Advisory Governance The Senior Manager , Know Your Customer (KYC) Advisory Governance performs a key risk ... networks + Certified Anti-Money Laundering Specialist (CAMS) or Certified Regulatory Compliance Manager (CRCM) certification + 2+ years of experience working… more
- Aaron's Inc (Texas City, TX)
- ** Customer Accounts Manager ** The salary range for this role is $14.50 to $15.25 per hour. * This position is also eligible for incentive pay based on ... company standards for collections and lease renewals. As a Customer Account Manager , you will strategically influence...years of college or two years of previous management experience preferred + High School diploma or equivalent preferred… more
- Hilton (Addison, TX)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...Seven \(7\) years of project management and business process experience + Three \(3\) years' experience working… more
- Textron (Houston, TX)
- ** Customer Service Manager \(First Shift\) \-... Experience \!** We are hiring immediately a full\-time Customer Service Manager as part of our ... is required + A&P/Repairman/EASA License is preferred along with aviation Customer Service, Aircraft Maintenance or Service Center experience is preferred… more