- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** The Sr Escalation Specialist is responsible for leading the intake and resolution of escalated consumer complaints, ensuring timely and ... for high-level consumer issues. This role requires strong leadership in escalation and complaint management, exceptional communication skills, and a proactive… more
- PennyMac (Fort Worth, TX)
- …aspirations of homeownership through the complete mortgage journey. A Typical Day The Senior REACH Specialist (Research, Escalation , and Complaint Handling) ... for escalated issues while also providing peer support and training. The Senior REACH Specialist is expected to promote a culture of knowledge sharing and… more
- Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
- **43099BR** **Extended Job Title:** IT Support Senior Specialist **Org Level 1:** Texas Tech Unv Hlth Sci Ctr El Paso **Position Description:** The Senior IT ... applications, customized applications, systems support, and websites, etc. The Senior IT Support Specialist will also manage...Liaison between PC support and other IT areas for escalation purposes. + Manage the distribution of eRaider accounts… more
- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking a Senior Commercial Loan Servicing Specialist in Commercial Banking Operations / Wholesale Lending Operations as part ... strategies to mitigate risks and identify procedural modifications + Serve as an escalation point in the resolution of client issues + Conduct quality reviews and… more
- Wells Fargo (Austin, TX)
- …Individual Retirement Accounts (IRA). **About this role:** Wells Fargo is seeking a Senior Trust Officer ( Senior Fiduciary Specialist ) on the Personal ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more
- Keurig Dr Pepper (Frisco, TX)
- **Job Overview:** ** Senior HR Benefits Operations Specialist ** The Senior HR Benefits Operations Specialist manages the daily administration and ... day-to-day processes and audits. + Serve as the highest escalation point for complex employee benefits inquiries, eligibility disputes,...operations, with at least 2 years in a lead, senior , or specialized technical role. + Technical Skills: Deep… more
- WTW (Houston, TX)
- …can deliver risk solutions which optimize Total Cost of Risk. We are seeking a Senior Global Specialist for our Global Services and Solutions practice who will ... and transfer risk, taking advantage of our global capabilities, specialist industry experience, and unparalleled market know-how. The result...& Complex and Jumbo clients; Secondary contact as a senior point of contact on Corporate Complex as well… more
- PenFed Credit Union (Irving, TX)
- Overview PenFed is hiring a (Hybrid) Senior Cash Management Specialist at our Irving, Texas service center. The Senior Cash Management Specialist acts as ... about strategy development and execution planning. + Acts as an initial escalation point of contact on issues, delays, member inquiries etc. + Assists… more
- Caris Life Sciences (Irving, TX)
- …begins.** **Position Summary** We are seeking a highly experienced and discreet Senior Executive Protection Specialist to safeguard our executive leadership ... at corporate or private events. + Lead executive protection operations for senior Caris executives and Caris Facilities routinely. + Develop and implement security… more
- Merck (Austin, TX)
- …substrate for scheduling, as appropriate. + Ensures appropriate and timely escalation of quality issues, including potential misconduct or issues of significant ... deviation with projects/products, to the QAL and TA Head. + Interfaces and provides day-to-day support to applicable QA functional line to ensure appropriate quality oversight of assigned studies. + Assesses compliance of clinical investigator sites, vendors,… more
- WATTS (Fort Worth, TX)
- …ahead. Watts Water Technologies is seeking a highly skilled and detail-oriented Senior Accounts Payable Specialist to join our growing finance organization. ... and compliance with company policies and internal controls. The Senior Accounts Payable Specialist will act as...to ensure proper account alignment. + Serve as the escalation point for vendor and stakeholder disputes, providing resolution… more
- PNC (TX)
- …to contribute to the company's success. As a Operations Production Support Specialist within PNC Midland's Covenant Administration Group, you will be based remotely ... and communicates performance statistics and reports to internal stakeholders and senior management. + Promotes and monitors the production workflow and assists… more
- Savers | Value Village (El Paso, TX)
- **Description** **Job Title: Customer Service Specialist II** **Candidate must reside in El Paso, TX** **Who we are:** As one of the largest for-profit thrift ... member across our organization - from new hires to senior executives. We develop around 90% of our training...inquiry can be resolved on initial contact or requires escalation to achieve call/case resolution. + Make accurate entries… more
- Carrington (Plano, TX)
- …our amazing team and work remote from home!** **The General Correspondence Specialist is responsible for reviewing and responding to general inquiries from ... Provide support by drafting and sending letters requested by Legal and other escalation departments. + Provide support to the Dispute Team when applicable, and… more
- Kiewit (Westlake, TX)
- …the best equipment, materials and services to our organizations. We are adding a Senior Supply Chain Contract Specialist to our team to support our Western ... + Management of ERP administration, procurement reporting, and issue escalation /coordination. + Procurement documentation drafting, reviewing, coordination of internal/external… more
- Sumitomo Pharma (Austin, TX)
- …and/or facilitate issue escalations at the operational level and ensure timely escalation to senior leadership when appropriate. + Work cross-functionally with ... clinical teams, Finance and Legal, towards solutions; process, and communication improvements. + Perform other duties as requested. **Key Core Competencies** + Strong strategic and analytical reasoning and problem-solving ability. Able to deliver at high… more
- Capital One (Austin, TX)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that ... businesses address these same needs going forward. As an Senior Associate, Support Engineer, you will be a cornerstone...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- The City of Houston (Houston, TX)
- Senior IT Professional - Infrastructure Print (https://www.governmentjobs.com/careers/houston/jobs/newprint/5150353) Apply Senior IT Professional - ... weekends and holidays (*Subject to change) DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS The Senior IT Professional - Infrastructure for the Houston Airport System will… more
- Dentons US LLP (Dallas, TX)
- Senior Enterprise Database Administrator Chicago, IL, USDallas, TX, USWashington DC, DC, USAtlanta, GA, USSt. Louis, MO, USKansas City, MO, US Nov 16, 2025 ** ... Senior Enterprise Database Administrator** Dentons US LLP is currently...monthly patching, change and inventory requests, health checks and escalation and outage protocols + Monitor system performance, identify… more
- Capital One (Plano, TX)
- AML Senior Investigator II-SIU Supervisor **The Anti-Money Laundering (AML) Supervisor** **supervises various AML processes, which might include suspicious activity ... Suspicious Activity Reports, closing cases, or other AML processes.** ** Escalation Handling:** **Handle escalated issues as appropriate for advanced investigation… more