- Everon (Irving, TX)
- …upholding a rewarding work experience for all of our team members. The Collection Agent ensures receivables are collected while maintaining strong customer ... Experience: + Zero (0) to Two (2) years of Collections experience. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW COLLECTIONS AGENT Join our team and grow with us! We need collections agents to respectfully recover past due consumer accounts. In this ... role, you will complete our professional recovery agent training, then work to resolve open accounts with...and procedures + Respond effectively to common challenges to collection calls while discussing means of resolving open accounts… more
- Capital One (Plano, TX)
- Work From Home - Bilingual (Spanish) Senior Customer Service Coordinator - Collections Are you looking for a challenging role that includes the convenience of ... the Financial Industry + At least 1 year of Collections experience **Work from Home Technology Requirements** + Secure...and do not meet performance criteria required for optimal agent /customer interactions + ISP download speeds on VPN must… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENERGY CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support inbound customer ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL TELCOM CUSTOMER CARE AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW TECHNICAL SUPPORT AGENT (FULL-TIME) As a technical support representative, you will handle blended inbound phone interactions with residential and ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience… more
- Mass Markets (Dallas, TX)
- …Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections , Customer Experience Provider (CXP), Customer Service, Digital Experience ... Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American… more
- Toyota (Plano, TX)
- …KPIs including intraday service level reporting, dialer efficiency metrics, and agent activity trending analysis. This includes presentation of completed analysis ... Administer and execute day-to-day dialer campaigns for multiple workgroups utilizing collections , servicing, and marketing strategies that at peak volumes produce up… more
- USAA (Dallas, TX)
- …Experience):** + **Strongly Preferred:** Experience as a Criminal Investigation Division (CID) Special Agent (Army MOS 31D or Marine Corps 5821), Air Force Office of ... Special Investigations (OSI) Agent (Air Force Enlisted Code 7S), or in a Military Police (MP) investigative role (Army MOS 31B, Marine Corps 5811) or other… more
- Huntington National Bank (Farmers Branch, TX)
- …deployments to include post deployment issue resolution + Complete patch management agent installs and resolve issue with non-functioning agents + Assist clients ... day) patch deployments. + Complete moves, adds, and changes for maintenance collections and deployments + Monitor and remediate patching activity across a range… more
- DriveTime (Dallas, TX)
- …build and launch the manual process + When new Tech releases impacts ' Agent Operator' components of process or impacts critical client requirements baked into the ... + Excellent people influencing skills + Understanding of the Servicing and Collections policies as it relates to Financial services business + Excellent… more
- Zurich NA (Addison, TX)
- …Manager supervision to handle end-to-end bond administration, responding to basic agent /broker servicing requests to help ensure delivery of excellent service. ... processes, procedures of business segment(s) supported. + Demonstrates basic understanding of broker/ agent needs and ensures they are met within span of influence;… more
- Kemper (Dallas, TX)
- …our stakeholders that delivers on our promises._ **Role:** Life Insurance Sales Agent **Employment Type:** Full Time **Work Arrangement:** Field Role **Career and ... visits with our customers in their homes for premium collection and other service needs. You'll start with a...a paid license preparation/training period! As an Insurance Sales Agent , you will begin with an already existing book… more
- USAA (Plano, TX)
- …in machine learning, NLP, and generative AI, with hands-on experience developing agent -based AI solutions tailored to banking operations such as call center ... applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static\_assets/Media/enterprise\_hr\_cpra\_notice\_at\_collection.pdf) here. USAA is an EEO/AA Employer -… more
- NTT DATA North America (Plano, TX)
- …following company protocols. + Failure to return equipment may result in collection actions and/or other consequences. + Individuals must provide their own high ... Performance and Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. + Remote… more
- NTT America, Inc. (Plano, TX)
- …following company protocols. + Failure to return equipment may result in collection actions and/or other consequences. + Individuals must provide their own high ... Performance and Issue Tracking** + Management monitors all technical issues and agent downtime. Consistent availability is critical to business operations. + Remote… more
- HNTB (Plano, TX)
- …and workflows for document management as well as leads the collection , authorization, publication, storage, retrieval, and retention of documents. + Establishes ... and calculations **What We Prefer:** + Experience working as client's PM/CM agent (eg, providing program management/construction management services), or as part of… more
