- TEKsystems (Phoenix, AZ)
- Job Title: Customer Service Agent - Mortgage Experience Preferred Pay: $20.50/hour Location: On-site (Training period) Schedule: + Training: Mandatory, 3 weeks ... adhere to department guidelines. + Collaborate with internal departments for swift resolution of homeowner concerns. Skills & Qualifications Top Skills: + Customer… more
- Oracle (Phoenix, AZ)
- … orchestration workflows enabling end-to-end automated diagnostics and incident resolution . Integrate agent -driven actions with existing automation systems ... to Agentic DevOps initiatives, including autonomous remediation frameworks and prototype agent workflows. Collaborate with ML teams to incorporate models for anomaly… more
- Cayuse Holdings (Phoenix, AZ)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using company… more
- Cayuse Holdings (Phoenix, AZ)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer service solutions adhering to established company and project quality and productivity… more
- Adecco US, Inc. (Buckeye, AZ)
- …through awareness and work to mitigate shrink by discovery, investigation, and resolution of theft. The LPA must exemplify good judgment and strong decision-making ... emergency situations. + Respond and assist the LP Sr. Agent /Supervisor with incidents to include communication and follow-up. +...and contractors. + Must be able to complete LP Agent new hire checklist/training packet within 90 days of… more
- Drury Hotels (Phoenix, AZ)
- …maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution . Assist with breakfast and 5:30 pm Kickback service, which may ... include food preparation, set up, guest service (host or bartender), and clean-up. Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers. Ensure an exceptional guest experience by… more
- Stantec (Chandler, AZ)
- …team in active field reviews, testing, issue capture and issues resolution of mechanical, electrical and automation related technical services within facilities. ... - Prepare and develop detailed and concise reports and support documentation. - Witness and document air and water balancing procedures and balancing results. - Witness and document automation controls verifications and sensor calibrations. - Assists in… more
- Honeywell (Phoenix, AZ)
- …+ Able to identify the critical few issues on any effort and drive them to resolution to assure success. + Skilled change agent with proven ability to drive ... leadership, interpersonal, communication, time management, decision making, analytical, conflict resolution and customer management skills. + Demonstrated team building… more
- Cardinal Health (Phoenix, AZ)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** Responsible for answering inbound calls from customers to… more
- Public Consulting Group (Phoenix, AZ)
- …To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. The agent will ... unsuccessful decisions made, and actions taken, through to final resolution have been captured in the ticket. + Apply...and frequently asked questions resources to aid in problem resolution . + Identify and learn appropriate software used and… more
- ASM Research, An Accenture Federal Services Company (Phoenix, AZ)
- …identification, correct call hold, professionalism, compliance requirements, request/issue resolution , and appropriate closing. + Analyzes survey results for ... brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Completes activities… more
- TEKsystems (Phoenix, AZ)
- …6PM. After Training Schedules will either be 7-4 or 9-6, based on agent preference. Pay will be $21.00 Skills Customer service, Mortgage, Loans, financial services, ... Servicing, loan servicing, inbound and outbound calls, google suite, resolution skills, foreclosure, bankruptcy, collections customer service, zendesk, skip tracing,… more
- GE HealthCare (Phoenix, AZ)
- …policies & procedures. + Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction. + Learn and ensure ... equipment. + Mentor with and assist more experienced technicians on progressive repairs and resolution , and will work as a member of the local team to provide… more
- BMO Financial Group (Scottsdale, AZ)
- …required for this position as well as restrictions on performing in a real estate agent capacity. + Fosters a culture aligned to BMO purpose, values and strategy and ... sales and service initiatives. + Monitors the service request and problem resolution processes for adherence to national standards. + Provides technical training and… more
- Intuit (Phoenix, AZ)
- …potential bugs and partner with Product and Engineering teams to ensure timely resolution . + Identify recurring issues, trends, and process gaps to improve product ... quality and agent performance. + Provide mentorship, guidance, and real-time coaching...various audiences. + Proficiency with Excel, PowerPoint, GSuite, and agent tools such as Salesforce and CS Server. +… more
- Molina Healthcare (Phoenix, AZ)
- …Genesys Cloud** to deliver a **unified "single pane of glass" agent experience** , enabling efficient workflows, contextual insights, and personalized interactions. ... of concept demonstrating measurable improvements in self-service, first contact resolution (FCR), and customer satisfaction. **Operations, Engineering & Service… more
- DoorDash (Tempe, AZ)
- …case resolution and decision documentation. + Recommend improvements to agent workflows and support tools based on calibration findings. + Contribute directly ... impact how we calibrate our ML model, refine training data, and optimize support agent workflows. You'll report to the Supervisor of the Model Calibration Team (MCT)… more
- Justice, Bureau of Prisons/Federal Prison System (Phoenix, AZ)
- …and have a broad knowledge base to use own initiative in the resolution of problem situations. Requirements Conditions of Employment US Citizenship is Required. See ... have been gained: Correctional Officer Detention Officer Police Officer Border Patrol Agent State Trooper Sheriff Park Ranger Deputy Sheriff supervising inmates in a… more
- St. George Tanaq Corporation (Phoenix, AZ)
- …lead the development of the Notice of Funding Opportunity (NOFO) AI agent knowledge layer and establish enterprise modernization standards by authoring canonical ... so we may provide alternative solutions, empowering them to choose the best resolution . We aim to achieve excellence by delivering on our commitments to our… more
- Turner & Townsend (Phoenix, AZ)
- …all stakeholders including but not limited to the Client Quality Assurance team, Cx Agent , GC and trade partners, AE team and equipment vendors. + Chair and manage ... final scope walk and report. + Detail tracking of RFIs and driving issue resolution . + Manage and issue weekly reporting and escalations + Provide weekly GC schedule… more