- The Walt Disney Company (Santa Monica, CA)
- …determination. **Job Summary:** The DTC - Viewer Experience (VX) team is seeking an Omnichannel Engineer . In this role as a CCaaS professional, you will manage ... the NICE CXone omnichannel telephony and digital messaging channels for global support....Scripts and contact flows to achieve impactful and strategic omnichannel customer support with cutting-edge Interactive Voice Response (IVR)… more
- DIRECTV (El Segundo, CA)
- …our products to prospects, delight our customers, and create a connected omnichannel experience. Within this, the Existing Customer Lifecycle value stream builds ... and customer care phone agents. DIRECTV is seeking a Principal, IT Software Engineer 2, to design and develop end-to end solutions for our customer profile… more