- Waystar (Austin, TX)
- …layoff, recall, transfer, leaves of absence, compensation, and training. **Job Category:** Customer Support **Job Type:** Full time **Req ID:** R2875 ... applications, and technologies, and client base. + Manage first level support for incoming customer inquiries and provide basic troubleshooting support in a… more
- Oracle (Austin, TX)
- **Job Description** NetSuite is seeking a highly motivated, results-oriented Senior Customer Success Insights Analyst to join the Global Customer Operations ... driving our customers' engagement, satisfaction, and long-term success. As an Insights Analyst , you will analyze customer behaviors and business trends, define… more
- Concentrix (Austin, TX)
- Job Title: Fraud Analyst - VR Developer Support (Onsite) Job Description The Fraud Analyst within the VR (Virtual Reality) support group plays a key role ... knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Fraud Analyst role include:… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- … must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service, email communication, phone ... The ER&R Support Analyst will be a member...The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email + Answer inbound… more
- Trellix (Austin, TX)
- …workplace where everyone can thrive and contribute to our industry-leading products and customer support , which is why we prohibit discrimination and harassment ... a single, compelling story, thereby increasing awareness, demand, and customer success. **About the role** + Analyst ... analyst evaluations (Gartner Magic Quadrant, IDC), driving analyst relations content to support building deeper… more
- Oracle (Austin, TX)
- …resources, logistics, marketing, sales or developmental training in sales or for customer support (as available). US Veteran transitioning from active service ... Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support...customer service and quality. To do this, the analyst will: + Provide world class customer … more
- UKG (Austin, TX)
- …insights for leadership and business partners. Journey Mapping & CX Research Support customer journey mapping workshops and document end-to-end experiences. ... drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join… more
- TEKsystems (Austin, TX)
- …to background screening Overview: We're looking for an experienced IT Support Analyst to join a highly customer -focused team. You'll provide technical ... IT Support Analyst (Contract) Location: Austin, TX...an enterprise or fast-paced environment. + Strong communication and customer service skills. + Experience with Windows and macOS… more
- Concentrix (Austin, TX)
- …business operations. The role involves using expanded solutions and knowledge to support customer teams, project efficiency, and develop data-driven insights for ... Job Title: Professional, BI Analyst (TCF) Job Description As a Business Intelligence...The role involves using expanded solutions and knowledge to support customer teams, project efficiency, and develop… more
- Charles Schwab (Austin, TX)
- … support that cannot be resolved at first contact. We are seeking an **IT Service Support Analyst ** to provide level one support via phone and chat for ... The Infrastructure, Operations & Cloud (IO&C) organization provides technology solutions and support for Schwab employees, as well as supporting the external Schwab… more
- Highmark Health (Austin, TX)
- …effective August 2016) **Preferred** + Experience and demonstrated proficiency as a Decision Support Analyst or equivalent training and experience in a business ... relationships across the corporation. + Provide analytic and consultative support to a broad spectrum of internal customer... support to a broad spectrum of internal customer areas and external business partners. + Mentor colleagues… more
- Iron Mountain (Austin, TX)
- …the conversation. Iron Mountain is seeking a skilled, highly motivated **Sr. IT Application Support Analyst (Level 3 Support )** to join our Global Technical ... critical role, you will be responsible for providing expert-level technical support , troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions… more
- City National Bank (Austin, TX)
- *IT RISK & CONTROL SENIOR ANALYST * WHAT IS THE OPPORTUNITY? The IT Risk Senior Analyst is a subject-area specialist with specialized training, methods and ... for cyber risk mitigation in a complex technical environment. ITRM Security Senior Analyst will conduct fit for purpose review and challenges of internal IT controls… more
- Capgemini (Austin, TX)
- …data quality, new integrations, etc. + Contribute to the development of a strategic customer roadmap. **Required Skills:** + Strong Business Analyst in the Pulic ... **Job Title:** Senior Operations Analyst - Business Analyst **Location:** Austin,...defining the product vision and strategy, gathering and prioritizing customer needs, and translating them into clear, actionable requirements.… more
- CAI (Austin, TX)
- …We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English and Italian ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634 **Employment type:** Part time...requests from associates and vendors, and providing the technical support and customer service needed to solve… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- **Job Description** The Case Analyst II plays a significant role on a fully remote team supporting case analysis and reconciliation of data from the health insurance ... exchange. As a Case Analyst II, you will be part of a team...skills for research, remediation, case management, and troubleshooting to support American consumers who get their health insurance through… more
- Intermountain Health (Austin, TX)
- …Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington._** The senior analyst is responsible for providing advanced technical support , configuration, ... applications and their technologies throughout their lifecycle (eg, selection, implementation, support , archival and decommissioning). The senior analyst may… more
- Intermountain Health (Austin, TX)
- …Hawaii, Illinois, New York, Rhode Island, Vermont, and Washington._** The Senior Analyst is responsible for providing advanced technical support , configuration, ... their associated technologies throughout their lifecycle, including selection, implementation, support , archival, and decommissioning. Additionally, the Senior Analyst… more
- Oracle (Austin, TX)
- **Job Description** **Principal Business Analyst ** Location: Austin Type: Hybrid (3x week at the office) Level: IC4 **Job Summary** We're seeking a Principal ... Business Analyst with deep experience leading end-to-end software implementation and...with business stakeholders, engineering, and product teams to transform Customer Success processes within the NetSuite Business Unit. The… more
- Renaissance (Austin, TX)
- …+ 3+ years of customer service experience, including Renaissance customer service, support , and/or training **Preferred:** + Experience with education ... own our actions, and grow and evolve. **Job Description** As a Data Integration Analyst II at Renaissance, you will play a vital role in overseeing seamless data… more