- iCIMS (Trenton, NJ)
- …ensure secure, compliant, and scalable delivery across CRM, CPQ, CLM, Marketing Automation, Customer Success , Data, AI, and integration layers. **About Us** When ... to strategic builds (eg, next-gen CLM implementation, high-value integrations, AI/ Agent pilots). **Set Standards and Guardrails:** + Establish design principles… more
- BeOne Medicines (Pennington, NJ)
- … providing customer -oriented technology solutions environment + Demonstrated success as a change agent leading significant transformational initiatives ... in organizations. + Ability to multi-task in a fast-paced, dynamic environment **Education Required:** + Bachelor's degree in Business, Engineering, Computer Science or related technological field and minimum 10 years of relevant work experience in managing… more
- Oracle (Trenton, NJ)
- **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI platform that serves as the foundation for Oracle's health applications. By ... a highly motivated Principal Product Manager to drive the creation of Semantic Agent Builder. Semantic Agent Builder empowers teams to create high‑value AI… more
- Oracle (Trenton, NJ)
- …Note AI Agent to drive continued growth and global expansion. + ** Customer Value:** Ensure the Clinical Note AI agent provides measurable business value ... **Job Description** The Clinical Note AI Agent Product Management Leader will be responsible for defining and executing the global strategy for our rapidly expanding… more
- AON (Fort Washington, PA)
- Insurance Call Center Agent - Fort Washington, PA This is a hybrid role but will be working in the Fort Washington, PA office during training for approximately 6 ... We currently have an exciting career opportunity for a Customer Service Specialist I in our Fort Washington, PA...administration system Skills and experience that will lead to success : Possess active Life, Accident and Health and Property… more
- Wayfair (Cranbury, NJ)
- …position is $24.00 per hour Shift: Multiple Shifts Available The Wayfair Security agent will be responsible for the daily security operations of Wayfair for their ... mission is to provide world class support to our partners. The Security agent will report to the Campus Security Supervisor/Manager and advise on any developing… more
- AAA Mid Atlantic (Lawrenceville, NJ)
- …travel professional or just starting your journey, if you excel in sales and customer service, have a passion for learning, and embrace new technology, this role is ... travelers. + Leverage AAA's established travel strategy to maximize success and achieve your sales goals. + Process bookings,...of 1 year of experience as a retail/leisure travel agent (or other comparable travel experience) preferred. + Skills:… more
- Marriott (Horsham, PA)
- …position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining ... Experience Experts - to get it right for our guests and our business each and every time. Customer Service _This company is an equal opportunity employer._ frnch1 more
- Capital One (Trenton, NJ)
- …satellite services are prohibited and do not meet performance criteria required for optimal agent / customer interactions + ISP download speeds on VPN must be at ... Work from Home Empower Dealer Success (EDS) Principal Ops Coordinator Due to the...to increase production and accommodate work volumes toward enhanced customer satisfaction + Participate in special projects and ad… more
- Oracle (Trenton, NJ)
- … solutions. + Define success metrics and analytics to monitor AI Agent adoption, customer satisfaction, and business impact. + **Team Leadership:** + Build ... closely with Engineering, User Experience, Sales, Marketing, Services, and Customer Success to deliver AI-driven solutions that...degree. ** Success Metrics:** + Growth in AI Agent adoption and customer satisfaction. + Measurable… more
- Oracle (Trenton, NJ)
- **Job Description** The Oracle Clinical Al Agent team's mission is to deliver an Al platform that serves as the foundation for Oracle's health applications. By ... Principal Product Manager to drive the expansion and ecosystem enablement of Semantic Agent Builder. Semantic Agent Builder empowers teams to create high-value… more
- Zoom (Trenton, NJ)
- …Virtual Agent deployments. + Partnering with Product Marketing, Sales, and Customer Success to communicate the value and ROI of performance reporting ... customer experience. About the Team The Zoom Virtual Agent team is dedicated to building state-of-the-art conversational AI...contributions of all Zoomies is the driver of our success . To make sure that our products and culture… more
- Dow Jones (Princeton, NJ)
- …this role will handle project Management for priorities within DJCS to improve the customer and agent experience, and act as a Continuous Improvement champion ... Project intake: identify initiatives within DJCS to improve the customer and agent experience. Support the intake...operations. Focus on enhancing key metrics (eg, SMS bot success rate). + Prioritize self-serve tooling enhancements based on… more
- Oracle (Trenton, NJ)
- …advantageous **Preferred Qualifications:** + Experience with LLMs, Generative AI and agent -based solutions + Demonstrated success launching 0-to-1 products and ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...needs into structured product concepts, defining the problem space, success criteria, and technical feasibility. + Collaborate Across Functions:… more
- Oracle (Trenton, NJ)
- …advantageous **Preferred Qualifications:** + Experience with LLMs, Generative AI, and agent -based solutions + Demonstrated success leading multiple product ... **Job Description** The Oracle Clinical AI Agent team's mission is to deliver an AI...& Launch Coordination:** Oversee integrated readiness, release planning, and customer enablement strategies to support successful launches and adoption… more
- Humana (Trenton, NJ)
- …Understanding of agent compensation structures, production metrics, and what drives agent success + Familiarity with CMS marketing and enrollment compliance ... discussions, role-plays, case studies, and scenario-based activities that reflect diverse customer and agent personas. + Utilize virtual training platforms… more
- Oracle (Trenton, NJ)
- …into PRDs that define clear agentic use cases, required capabilities, and measurable success metrics. + Design goal-driven, multi-step AI agents that can: + Reason ... prompt strategies, RAG architectures, and evaluation frameworks + Define agent behaviors including memory, context awareness, explainability, confidence, and… more
- Oracle (Trenton, NJ)
- …to drive strategy, roadmap, and delivery of a modern, scalable Agent /AI/ML platform. You'll be responsible for defining product vision, gathering requirements ... to design and deliver scalable, distributed, and resilient AI services, ensuring that customer needs and business priorities are met. You've led product efforts for… more
- PagerDuty (Trenton, NJ)
- …a compelling product strategy and roadmap for PagerDuty's AI assistant, AI agent platform, and (workflow and runbook) automation offerings. + Allocate resources ... products to optimize business outcomes. + Develop and evangelize our internal AI agent platform to empower product and professional services teams to build agents on… more
- Rubrik (Trenton, NJ)
- … of Rubrik's identity solutions across Microsoft environments. You'll lead large-scale customer proofs of concept (POCs), define success criteria, and ensure ... **Key Responsibilities** + Partner closely with Sales Engineering teams to support customer POCs, pilots, and technical evaluations of our identity resilience and… more
