- Epsilon, Inc (Alexandria, VA)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident ... monitoring (MI), and Advanced Problem Resolution (APR) technicians. Our Service Desk Agents are the initial point of contact (phone, email or chat) to remedy… more
- Epsilon, Inc (Manassas, VA)
- …partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure solutions. ... combining our expertise and expanding our resources to enhance support for our customers and create new opportunities for...to delivering excellence without compromise and who view customer service as a top priority. **An average day:** As… more
- Epsilon, Inc (Manassas, VA)
- …communication skills with the ability to work effectively in a team environment and support senior analysts. + Certifications such as Security+, CAP, CSSP or ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure solutions.… more
- Epsilon, Inc (Manassas, VA)
- …communication skills with the ability to work effectively in a team environment and support senior analysts. + Certifications such as Security+, CAP, CSSP or ... partners and foreign military sales (FMS) clients, providing top-tier desk -side support , and offering adaptable enterprise infrastructure solutions.… more
- Amentum (Quantico, VA)
- …certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician ( Senior ) will provide support to end ... We are searching for a Top Secret cleared Help Desk Technician ( Senior ) to join our team...zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually,… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a ** Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical ... position provides expert-level technicalassistanceto end-users, managing and resolving complex IT service requests and incidents using enterprise help desk … more
- Chenega Corporation (Fort Belvoir, VA)
- … Services Specialist - Senior Ft. Belvoir, VA C-CHR-24-048 TheHelp Desk Support Services Specialist - Seniorwill provide end-user desktop support ... Helpdesk Support Services Specialist - Senior Ft....Duties and Responsibilities: + Receive customer trouble tickets and service requests for desktop support . + Respond… more
- TekSynap (Springfield, VA)
- …and problem-solving aptitude. + Excellent communication skills. **Overview** We are seeking a Senior IT Specialist/ Service Desk Lead to join our team ... **Responsibilities & Qualifications** **RESPONSIBILITIES** This position supports the Service Desk [duty hours 9:00am-6:00pm] and reports to the Service … more
- Parsons Corporation (Centreville, VA)
- …. + **Operational Excellence:** Experience implementing standardized SLAs and KPIs across service desk and support functions, with consistent monthly ... this role you will get to optimization of IT support and services to ensure seamless technology experiences for...and resolve complex issues. In addition, Strong background in Service Desk processes and integration with asset… more
- SHRM (Alexandria, VA)
- …exceed established sales volume and revenue goals. + Work with Ad Ops and Sales Support to deliver clients with stellar customer service . + Analyze data and ... 362 million workers and their families globally. **Summary** The Senior Client Partner, SHRM Brand Partnerships is responsible for...may include: + Prolonged periods of sitting at a desk and working on a computer. + Frequent use… more
- SHRM (Alexandria, VA)
- …technology, accessibility, accommodations, and other logistics. Driven by top-notch customer service , the Senior Specialist remains calm under pressure, thrives ... of more than 362 million workers and their families globally. **Summary** The Senior Specialist, Event Registration & Technology, is a key member of SHRM's Event… more
- Serco (Alexandria, VA)
- …an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at ###, option 1. Please note, due to EEOC/OFCCP ... **Position Description** As the Senior AI and Autonomy/Swarm Engineer for the Technology...Staff experience, highly desired. + OSD, Joint Staff, and/or Service Staff experience. **Company Overview** Serco Inc. (Serco) is… more
- SHRM (Alexandria, VA)
- …families globally. **Summary** SHRM is seeking a detail-oriented and proactive Senior Specialist, eCommerce Operations to lead day-to-day eCommerce execution and ... product launches, order fulfillment, and returns. + Collaborate with Marketing, Customer Service , Fulfillment, Finance, and IT to streamline platform operations and … more
- Sunrise Senior Living (Fairfax, VA)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place...an overview of community information to those inquiries in support of the Director of Sales (DOS) and Executive… more
- TekSynap (Springfield, VA)
- **Responsibilities & Qualifications** **RESPONSIBILITIES** The Incident Support Manager supports the restoration of network infrastructure, and service operation ... act at the contract Point of Contract (POC) for all Major Incident support and coordination. Responsible for the effective implementation of the Incident Management… more
- Chenega Corporation (Springfield, VA)
- …in support of customer requests when contacting the Single-Point-of-Contact IT Service Desk located in Springfield, VA. **Responsibilities** + Assist in ... all support calls received or route user support calls to the appropriate IT Help Desk...Experience within the Intelligence Community + Exhibit excellent customer service , organizational, and time management skills + Ability to… more
- TekSynap (Springfield, VA)
- …network infrastructure, server infrastructure, network security, telecommunications systems and service desk . Responsible for managing and setting priorities ... and setting priorities for the Network Management Operations team. Provides support to end users, operations personnel, and strategic program management. Ensures… more
- HCA Healthcare (Fredericksburg, VA)
- …other in-house lab tests accurately. Process specimens for reference labs. + Help support front desk duties to include greeting patients, checking patients ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny… more
- Sunrise Senior Living (Fairfax, VA)
- **When you join Sunrise Senior Living, you will be able to use your unique skills to empower residents to live longer, healthier, and happier lives. Not only will ... and shed light on meaningful ways to serve, grow, and shine together.** **Sunrise Senior Living was again certified as a Great Place to Work(R) by Activated… more
- Leidos (Lorton, VA)
- …an experienced Senior ServiceNow Software Developer, to join an internal service center group under the Digital Modernization Sector and the Repeatable Offerings ... to optimize the instance. + Provide technical guidance and support for ServiceNow IT Service Management (ITSM)...+ Work with all stakeholders including the Enterprise Help Desk (EHD), Business Analysts, Project Managers, and other stakeholders… more
