- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- Looking for a motivated and customer-focused Service Desk Technician ( Tier 1 . 5 ) to join our support team operating within a secure Azure enterprise ... part in keeping operations running smoothly while delivering exceptional service to end users. This is a great opportunity...with established SLAs and SLOs. + Troubleshoot and resolve Tier 1 . 5 -level issues related to… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …and connectivity issues, using monitoring tools to proactively detect potential problems. + Provide Tier 1 and Tier 2 support for network connectivity, ... **Overview** SERVICE DESK SPECIALIST | TIER II...global users and clients. **Qualifications** + Associate's degree or 5 + years of practical experience in service … more
- Defense Health Agency (Fort Belvoir, VA)
- …is based on a tier scale, determined by the position specialty, grade and location. Tier 1 : $121,020 - 300,000 Tier 2: $145,000 - 320,000 Tier ... installation but operates as one of the first joint service medical facilities in the US military, staffed with...of government operations in the event of crisis. The $ 1 .03 billion, 1 .3 million-square-foot facility opened in… more
- Virtual Service Operations (Lorton, VA)
- …improvement initiatives. Responsibilities: + Serve as the escalation point for complex network issues from Tier 1 and Tier 2 support. + Lead the diagnosis ... existing infrastructure. + Provide mentorship and technical guidance to Tier 1 and Tier 2...technology, or a related field (or equivalent experience). + 5 + years of experience in network operations, engineering, or… more
- SAIC (Springfield, VA)
- …onboarding applications and teams into the observability platform. + Provide training and mentorship to Tier 1 and Tier 2 support teams. + Ensure platform ... promotes best practices in observability. **Key Responsibilities:** + Serve as the Tier 3 escalation point for issues related to any of the monitoring/observability… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …requirements. + Bachelor's degree in an area related to the labor category with at least 5 years' experience providing Tier 1 support for a TS/SCI system. ... account management support. + Process all IT SM tickets to completion. + Provide 24/7 Tier 1 support for all environments and networks supporting end users. +… more
- Chenega Corporation (Fort Belvoir, VA)
- …365 Certified: Modern Desktop Administrator Associate Certification required. + Secret clearance Tier 5 investigation required. Join our Talent Network Chenega ... willprovide technical support services in accordance with the AITP service list for the RNEC-NCR, including client hardware and...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- Crash Champions (Woodbridge, VA)
- …of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs ... a key role in upholding ATE's standards of safety, accuracy, and customer service . Technicians are expected to demonstrate integrity in all service … more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …IT and consulting, and a strong background in supporting DoD or Federal Oracle shared service providers. If you are a strategic leader with a proven track record in ... Professional (PMP) Certification, other recognized certification, etc.) plus five ( 5 ) years relevant experience and five ( 5 )...(10) years' experience supporting DoD or Federal Oracle shared service providers on an Oracle EBS R12.2 platform or… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …**Required qualifications to be successful in this role:** Minimum Experience: . Five ( 5 ) years of overall professional experience in the engineering field. . Five ( ... 5 ) years' experience in Oracle and/or SQL Server database...11g database technology, supporting DoD or Federal Oracle shared service providers on an Oracle EBS R12.2 platform or… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …analysis, and experience with SAS, supporting DoD or Federal Oracle shared service providers. With a focus on building predictive models and developing advanced ... to be successful in this role:** Minimum Experience: Five ( 5 ) years' relevant and practical experience with SAS, data...analysis and experience supporting DoD or Federal Oracle shared service providers on an Oracle EBS R12.2 platform or… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …and cost-accounting concepts, and experience supporting DoD or Federal Oracle shared service providers. With a focus on defining and formulating economic analyses ... to be successful in this role:** Minimum Experience: Five ( 5 ) years relevant experience supporting DoD or Federal Oracle...years relevant experience supporting DoD or Federal Oracle shared service providers on an Oracle EBS R12.2 platform or… more
- CGI Technologies and Solutions, Inc. (Fort Belvoir, VA)
- …Access Level: IT- 1 o Sensitivity Level: Critical Sensitive o Type of Investigation: Tier 5 (T5) or Single Scope Background Investigation (SSBI) at time of ... track record in supporting DoD or Federal Oracle shared service providers, we invite you to join our team...You are invited to be an owner from day 1 as we work together to bring our Dream… more