- Elevance Health (Louisville, KY)
- …related experience (business analysis, process improvement, project coordination), experience in high-volume managed care operations (claims, customer ... Capabilities and Experiences:** + 3 years of risk adjustment experience strongly preferred. + 3 years of Medicare...is designed to advance our strategy but will also lead to personal and professional growth for our associates.… more
- Molina Healthcare (Louisville, KY)
- …limited to, phone, chat, email, and off phone work supporting our Medicaid, Medicare and/or Marketplace business. * Provide exemplary customer service to ... off during the week and one day off during the weekend)** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and… more
- Molina Healthcare (Louisville, KY)
- …enterprise scale. + Strategic thinker focused on innovation, resilience, and customer experience excellence. + Passionate about delivering trusted, ... investments to achieve measurable business value and cost efficiency. **AI-Driven Contact Experience & Digital Engagement** + Lead the **design and deployment… more
- ChenMed (Louisville, KY)
- …years' previous experience as Medical Director or equivalent with a Medicare or Medicaid patient population + Board eligibility is required. + Board Certified ... SKILLS AND ABILITIES:** + Consistently demonstrates the following behavioral competencies: + Customer focus - Builds strong customer relationships and delivers … more
- Option Care Health (Louisville, KY)
- …expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking ... and teaching desired behaviors. Partners with operations to resolve customer service issues and ensure both high quality service...Account Executive's to create and deliver sales presentations and lead consultative sales discussions. + Lead by… more
- Humana (Louisville, KY)
- …stewardship. + Champion innovation and continuous improvement in marketing operations and customer experience . **Use your skills to make an impact** **Required ... role in translating strategy into real-time journeys using Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). This...performed remotely from anywhere in the US You will lead all phases of the product lifecycle-from ideation to… more
- Molina Healthcare (Louisville, KY)
- …input on solution/UI design, and leading user acceptance testing. + Lead efforts in identifying and analyzing workflow inefficiencies, recommend process ... solutions that enhance operational performance and productivity. + Deliver customer -focused support and training to ensure smooth project delivery, successful… more
- Waystar (Louisville, KY)
- …training. + Participate in quality assurance reviews of ticket handling and customer interactions. + Represent Tier 1 in cross-functional meetings and contribute to ... inventory management. **WHAT YOU'LL NEED** + 2+ years of experience in IT Help Desk or end-user support roles....Management or similar ticketing systems. + Excellent communication and customer service skills. + Ability to mentor others and… more
- Waystar (Louisville, KY)
- …of excellence across the organization. **WHAT YOU'LL DO** + Key Responsibilities + Lead and facilitate cross-functional Kaizen, Six Sigma, and Lean AI projects from ... through implementation, ensuring measurable improvements in quality, productivity, cost, and customer satisfaction. + Collaborate closely with the VP of Kaizen… more