• Customer Service Analyst

    Pearson (Albany, NY)
    **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
    Pearson (01/13/26)
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  • Business Systems Analyst 1 (NY HELPs)

    New York State Civil Service (Albany, NY)
    …Help desk duties including troubleshooting, resolving user issues, and providing customer service .Competitive Qualifications:You must be currently reachable on ... Agency Information Technology Services, Office of Title Business Systems Analyst 1 (NY HELPs) - 10042 Occupational Category IT...staff, to implement new and leading technologies in the customer contact realm. We are looking for a highly… more
    New York State Civil Service (01/07/26)
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  • M&D Customer Solutions Analyst

    Oracle (Albany, NY)
    …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
    Oracle (11/25/25)
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  • Service Desk Analyst II

    Excellus BlueCross BlueShield (Latham, NY)
    …research into a wide range of computing issues as required. + Excellent customer service skills. + Experience working in a team-oriented collaborative ... Job Description: Summary: The Service Desk Analyst is specific to the Service Desk Function at Excellus through the IT Help Desk. The Service Desk … more
    Excellus BlueCross BlueShield (01/13/26)
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  • Business Systems Analyst 2, SG-23 (Nyhelps)…

    New York State Civil Service (Albany, NY)
    …Help desk duties including troubleshooting, resolving user issues, and providing customer service .Competitive Minimum Qualifications: You must be currently ... and have had one year of permanent competitive or 55-b/55-c service as a Business Systems Analyst 1. If the number of interested candidates who meet the… more
    New York State Civil Service (01/02/26)
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  • Service Desk Support Analyst

    Cognizant (Albany, NY)
    … Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This entry-level role involves handling ... EC2, S3, Azure AD/Entra ID, and MFA architecture. + Deliver customer service excellence in unified contact center environments, using Genesys, Amazon Connect,… more
    Cognizant (01/08/26)
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  • Data Analyst 2

    New York State Civil Service (Delmar, NY)
    …Understanding of data governance frameworks. Minimum Qualifications Non-competitive: one year of permanent service as a Data Analyst 1 OR bachelor's degree and ... The Protection Of People With Special Needs Title Data Analyst 2 Occupational Category Other Professional Careers Salary Grade...users to ensure data needs are met. * Fulfill customer requests for ad-hoc report requests, data extracts, or… more
    New York State Civil Service (01/05/26)
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  • Business Systems Analyst 2

    New York State Civil Service (Albany, NY)
    …Stay updated on agency policies and provide excellent, ethical, and professional customer service . Develop a * Innovative Thinking: Seek creative approaches, ... form. Communication is clear and easy to understand. Tailor service delivery for projects to ensure positive customer...One (1) year of permanent, contingent permanent, or 55b/c service as a Business Systems Analyst 1.Reinstatement:… more
    New York State Civil Service (01/02/26)
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  • Transaction Analyst - High-Tech Client

    CBRE (Albany, NY)
    Transaction Analyst - High-Tech Client Job ID 244955 Posted 15-Dec-2025 Service line Advisory Segment Role type Full-time Areas of Interest Transaction ... ready to contribute to groundbreaking innovation? CBRE is seeking a Transaction Analyst to support the success of a **leading-edge, globally recognized technology… more
    CBRE (12/16/25)
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  • Lead Technical Analyst - Technical Product…

    Highmark Health (Albany, NY)
    …and utilization management software** , often with potential regulatory risk exposure, customer service , and financial impacts. As a primary customer ... impact interconnected enterprise systems, including considerations for regulatory risk, customer service , and financial implications. Furthermore, they will… more
    Highmark Health (12/02/25)
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  • Business Systems Analyst 3

    New York State Civil Service (Albany, NY)
    …Stay updated on agency policies and provide excellent, ethical, and professional customer service . ? Communicate with project stakeholders and internal ITS ... team in both oral and written form. ? Tailor service delivery for projects to ensure positive customer...to NYS employees with one year of permanent competitive service as Business Systems Analyst 3, G-25,… more
    New York State Civil Service (01/14/26)
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  • Treasury Management Sales Analyst

    UMB Bank (Albany, NY)
    …Suite to include Word, Excel, PowerPoint, and Outlook + Good interpersonal and customer service skills + Proficiency in organizing and prioritizing work to ... participates in joint sales calls with TMOs and Commercial Bankers. The TM Sales Analyst provides a high level of internal customer support through understanding… more
    UMB Bank (12/24/25)
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  • Inside Sales - Market Development Analyst

    Parexel (Albany, NY)
    …patient at the heart of everything we do. **Job Title:** Market Development Analyst At Parexel, we are a leading Clinical Research Organization (CRO) company ... medicines to patients. We are seeking a Market Development Analyst to join our team. As a Market Development...all lines of the Parexel business including promoting webinars, customer days and other marketing-driven events. + Analyze potential… more
    Parexel (12/21/25)
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  • Business Analyst

    Cleo (Albany, NY)
    …ERP systems. + Collaborate with cross-functional teams (order management, finance, logistics, customer service ) to ensure that integrated process flows align ... **Business Analyst ** Remote - US The Business Analyst plays a crucial role in aligning platform integrations with core business processes across supply chain,… more
    Cleo (12/10/25)
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  • Customer Implementation Analyst

    Highmark Health (Albany, NY)
    …+ None **Preferred** + None **SKILLS** + Excellent detail-oriented skills + Good customer service skills with moderate experience working with customers, sales, ... to define and execute operations activities for high quality solutions to meet customer and plan partner needs. + Document and execute medium-to-complex product and… more
    Highmark Health (12/16/25)
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  • IT Business Optimization Implementation…

    Oracle (Albany, NY)
    …projects requiring cross-group collaboration. * Excellent written and oral communication, customer service , business acuity, problem solving and ability to ... **Job Description** IT Business Optimization Implementation Analyst will: * Responsible for support Sourcing, Procurement...to address business or systems issues. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
    Oracle (01/07/26)
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  • IT Business Optimization & Implementation…

    Oracle (Albany, NY)
    …management, presentation, and influencing skills. + Excellent written and oral communication, customer service , business acuity, problem solving and ability to ... **Job Description** **IT Business Implementation Analyst will:** + Responsible for support Sourcing and...ensure the problem is permanently resolved. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
    Oracle (11/25/25)
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  • Data Analyst 1

    New York State Civil Service (Delmar, NY)
    …Justice Center For The Protection Of People With Special Needs Title Data Analyst 1 Occupational Category Other Professional Careers Salary Grade 18 Bargaining Unit ... Analytics and under the general direction of the Data Analyst 2, the Data Analyst 1 will...and standards for data analysis and data management.* Fulfill customer requests for ad-hoc report requests, data extracts, or… more
    New York State Civil Service (01/05/26)
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  • Senior Epic Systems Analyst - Beaker

    Highmark Health (Albany, NY)
    …often taking a new perspective using existing and innovative solutions. + Excellent customer service skills. + Uses critical thinking skills for assigned tasks. ... :** enGen **Job Description :** **JOB SUMMARY** The Senior Epic Systems Analyst (Beaker) has significant laboratory expertise and a fundamental understanding of key… more
    Highmark Health (12/18/25)
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  • Sr Process Performance Reporting Analyst

    Amrize (Ravena, NY)
    Sr Process Performance Reporting Analyst Requisition ID: 15320 Location: Dundee, MI, US, 48131Hagerstown, MD, US, 21742Morgan, UT, US, 84050Chicago, IL, US, ... (https://www.amrize.com/us/en/careers.html) Description: Join Amrize as a Sr Process Performance Reporting Analyst and help construct whats next. If you're ready to… more
    Amrize (12/20/25)
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