- Latham, The Pool Company (Latham, NY)
- …join a team that makes a difference? A little about the position: Job Summary The Customer Success Lead will ensure our customers recognize the highest value ... integrity, and respect. Some Important Information for you: Position Title: Customer Success Lead Location: Latham Headquarters Employment Type: On-site… more
- UKG (Albany, NY)
- …ensure our customers achieve measurable outcomes and long-term value. **About the Role** As a Lead Customer Success Engineer, you will serve as a trusted ... work matters-and so do you. **About the Team** The Customer Success Engineer team at UKG is...customer -facing Community groups, offering timely product guidance. + Lead internal enablement sessions (Empower and Enablement Hour) with… more
- Coinbase (Albany, NY)
- …alignment. Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of ... customer focused Concierge Agents who own high value customer relationships that are essential to Coinbase achieving its mission. Using your customer support,… more
- Proofpoint (Albany, NY)
- …closely with GTM Functional Leads, Sales Operations, Finance, IT, Product, and Customer Success . **Key Responsibilities** + Lead analytics projects ... Summary** We are seeking an **Advanced Analytics Manager to lead high-impact Sales and GTM analytics initiatives** as part...role, you will partner with leaders across Sales, Marketing, Customer Success , Finance, and Product to solve… more
- PagerDuty (Albany, NY)
- …Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing guidance, coaching, and performance management. + ... award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to...has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead… more
- NTT America, Inc. (Albany, NY)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead … more
- Confluent (Albany, NY)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and...different perspectives. And we make space for everyone to lead , grow, and challenge what's possible. We're proud to… more
- SHI (Albany, NY)
- …you need to thrive - in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention and growth of SHI's Cisco Support ... Services & Software business. The Customer Success Manager will work closely with...issues, position services, and track service engagements + Take lead and execute on tracking customer `s true-forwards… more
- Wolters Kluwer (Albany, NY)
- **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales ... providing strategic vision, technical insights, and domain knowledge to ensure customer success and system adoption. Responsibilities: + Provide advice… more
- Kyndryl (Albany, NY)
- …and professional development. You are customer -focused - someone who prioritizes customer success in their work. And finally, you're open and borderless ... **The Role** Skytap, a Kyndryl company, is seeking a Customer Technology Advisor to become an integral part of...Kyndryl's expertise to develop profitable deals that drive our success . Your dedication to continuous improvement and your passion… more
- Coinbase (Albany, NY)
- …CX Programs team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of product and support ... to transform the customer experience. We're hiring a Program Manager, Coinbase One,...program management, project management, or product operations * Proven success leading retention or scaled product adoption programs with… more
- Acxiom (Albany, NY)
- …into a role where every day is an opportunity to accelerate client success , growth, and innovation-together. **Position Overview** As the Adobe - Partner / Client ... Lead at Acxiom, you'll serve as the trusted advisor...trusted advisor and primary point of contact, championing Adobe's success with Acxiom's innovative products and services. The Partner… more
- Lumen (Albany, NY)
- …high-impact strategic initiatives - such as new go-to-market approaches, sales and customer success programs, new product or service offerings, and operational ... to execution alongside cross-functional partners such as Sales, Marketing, Product Development, Customer Success , Operations, IT - depending on the nature of… more
- Coinbase (Albany, NY)
- …The CX Programs team leads strategy, planning, and execution for the Global Customer Success & Trust (GCST) organization, working at the intersection of ... product and support to transform the customer experience. We're hiring a Senior Program Lead , a pivotal role focused on ensuring Coinbase customers have a… more
- NTT America, Inc. (Albany, NY)
- …at NTT DATA** **We are seeking a dynamic and experienced P&C Insurance Advisory Lead to join our business consulting practice. In this role, you will spearhead ... innovation, and respond strategically to changing market, regulatory, and customer dynamics** **Key Responsibilities:** **Client Advisory & Relationship Management**… more
- Under Armour, Inc. (Albany, NY)
- Lead , Network Engineer ** Lead , Network Engineer** **Values & Innovation** At Under Armour, we are committed to empowering those who strive for more, and the ... Career Site Here. (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=ua&\_s.crb=aNMP8gWoYkBDFn%252bz2BldysgcgQHZpVs6tHzE9smSuXE%253d) **Purpose of Role** The Lead Network Engineer will be responsible to provide… more
- Guardian Life (Albany, NY)
- ** Lead AI Innovation Lead - Data Science Lab** **Overview** Guardian is on a transformation journey to evolve into a modern, forward-thinking insurance company ... and actions are critical to Guardian's revenue growth, risk management and customer experience. Guardian created a Data Science Lab (DSL) to reimagine insurance… more
- GE Vernova (Schenectady, NY)
- …career. Join Ritesh Shah and his team at GE Vernova in Richmond, VA as a Lead Engineer - Service Engineering. As a member of the Steam Power Services Inquiry to ... execution, technical guidance to field engineers and customers, technical lead for complex repairs at sites or shops, root...to provide safe, reliable, and quality focused product solutions. Success Metrics: Success will be evaluated based… more
- New York State Civil Service (Albany, NY)
- …high-performing, cross-functional team that drives collaboration between Sales, Product, and Customer Success .* Foster a culture of accountability, innovation, ... HELP No Agency Information Technology Services, Office of Title Product Sales Lead - Project Assistant Occupational Category IT Engineering, Sciences Salary Grade NS… more
- GovCIO (Albany, NY)
- **Overview** GovCIO is currently hiring for CDM Lead /PM for ourNIH Cybersecurity Operations Servicesproposal. The position is fully remote. **Responsibilities** ... operating budgets and financial terms/conditions of contract. Acts as primary customer contact for program activities, leading program review sessions with … more