- Sinch (Atlanta, GA)
- Sinch is hiring a Customer Onboarding Manager to help set up high-value customers for immediate success through defined implementation processes. As a ... Customer Onboarding Manager , you will deliver an outstanding onboarding experience which will include educating new customers, helping to tackle technical… more
- NTT DATA North America (Atlanta, GA)
- …milestones, timelines, and resources required to ensure a successful migration. 6. Customer Onboarding and Training: Lead and execute comprehensive onboarding ... **Product Manager / Customer Experience Manager ** -...and Support Teams to address any technical challenges or customer concerns that may arise during the onboarding… more
- Acuity Brands (Atlanta, GA)
- …and location-aware applications. **Position Summary & Location** At Acuity, the Customer Success Senior Manager creates exceptional service experiences for ... obstacles to optimize goal attainment for everyone. The Regional Customer Success Senior Manager focuses on our...Training team to improve and execute training, tools, and onboarding needs. + Acting as the voice of CX… more
- ThermoFisher Scientific (Atlanta, GA)
- …Responsibilities: * Develop positive relationships with customers by providing excellent customer service. Leverage customer onboarding meetings to ... **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Description** Customer Success Manager R-01322817 *This role can be remote and… more
- Michaels (Atlanta, GA)
- …processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in leading and managing ... ATL-ALPHARETTA, GA This position is a PT Evening Closing Manager . Candidates should be able to close a minimum...4 evenings each week and focus on delivering a customer centric shopping experience by managing effective front-end operations… more
- CoStar Realty Information, Inc. (Atlanta, GA)
- Senior Customer Success Manager , Visual Lease Job Description CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate ... globally. **Job Description** Visual Lease is seeking an experienced Customer Success Manager (CSM) to be a...clients + Willingness to travel to clients for onsite onboarding and trainings (approximately 5-10% travel) + Ability to… more
- Corcentric (Atlanta, GA)
- …of contact for all post-sales activities, including but not limited to customer onboarding , consultative guidance, change management, product training, technical ... As a Customer Success Manager (CSM), you will...As a Customer Success Manager (CSM), you will serve as a trusted...at Corcentric Customer Success. As a Senior Customer Success Manager , S2P you will: +… more
- Amazon (Atlanta, GA)
- Description At Amazon Web Services (AWS) we are leading the cloud revolution. As a Customer Solutions Manager you will work with the largest and most complex ... teams (sales, solutions architecture, support, product, professional services, partners). The Customer Solutions Manager role is responsible for cloud… more
- Amazon (Atlanta, GA)
- …most adopted cloud. Join us and help us grow. AWS is seeking a Sr Customer Solutions Manager (CSM) team for the Digital Native Business segment. This group ... sustainable business advantages of AWS cloud. As an Amazon Web Services (AWS) Sr. Customer Solutions Manager , you will be responsible for guiding AWS customers… more
- Intuit (Atlanta, GA)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of shaping ... a team of Manager 1's, ensuring alignment with company goals and customer success best practices.* Drive customer retention and expansion by developing… more
- Confluent (Atlanta, GA)
- …One Confluent. One Team. One Data Streaming Platform. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving ... customer success, retention, and subscription expansion within our Public...likelihood to recommend Confluent + Deliver onsite presentations including Onboarding Guide, Quarterly Business Reviews, Roadmap Sessions, etc. to… more
- Amazon (Atlanta, GA)
- Description As Principal Product Manager of Customer Success Platforms, Intelligence, & Analytics within the AWS Specialists & Partners (ASP) org, you will be ... responsible for defining and executing the strategic vision for AWS customer success tooling with the Customer Success COE (CS COE). You will own strategy,… more
- FREEMAN (Atlanta, GA)
- …as well as new technologies to deliver moments that matter. **Summary** The Manager - Customer Feedback Programs operationalizes efficient and scalable methods ... to collect voice of customer data at key touchpoints in a way that...to work independently and with a team + Supports onboarding process for new team members + Performs other… more
- Amazon (Atlanta, GA)
- …leading the next paradigm shift in computing and is looking for an accomplished Customer Solutions Manager (CSM) to support Enterprise Transformation (ET) in the ... and helping shepherd them through their stages of AWS adoption, guiding the customer through the operational, educational, and governance aspects of a successful AWS… more
- Amazon (Atlanta, GA)
- Description We're seeking aTechnical Program Manager to join our Amazon Web Services Generative and Agentic AI professional services team. This strategic role will ... the next 1-2 years. We're structured with a delivery arm that executes customer implementations and a solutions arm that creates consistent execution patterns and… more
- Forrester (Atlanta, GA)
- …you are responsible for the engagement value delivered to Forrester's clients. The Customer Success Manager will orchestrate the customer journey through ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...provided to the client; formal and informal client check-ins; onboarding ; executive business reviews; and the delivery of other… more
- Google (Atlanta, GA)
- …which may be before or after the specified date._ **Role Description** As a Customer Acquisition Manager (CAM) for our Success Managers (SM) and Retail Sales ... for the area and also work cross-functionally with local teams to support customer satisfaction efforts and ensure field escalations are resolved in a timely manner.… more
- Amazon (Atlanta, GA)
- …product and/or process changes with the goal of improving system performance and customer (Amazon Operations) sentiment. You will drive customer adoption of new ... trainings, auditing operational processes and standard work, and driving customer engagement through continuous relationship management. The successful candidate… more
- RELX INC (Atlanta, GA)
- …for product adoption and utilization within assigned accounts. + Conduct consultative onboarding and solution use optimization, aligned to customer use cases, ... About the Role This position is responsible for providing dedicated customer post-sale support on business information solutions that drive adoption, retention,… more
- Regions Bank (Atlanta, GA)
- …and product journeys. This manager will focus on the various customer touchpoints in deposits including onboarding , engagement, money movement, account ... the careers section of the system. **Job Description:** At Regions, the Product Manager assists in the development, execution, and tracking of marketing or business… more