- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- National Power, LLC (Atlanta, GA)
- …team! Under the general direction of and reporting to the Director of Broadband Service , The Quality Assurance Manager is primarily responsible for ... MVR. + Positive attitude and strong customer service skills required + Strong knowledge of quality assurance methodologies and tools. + Proficient with… more
- Prime Therapeutics (Atlanta, GA)
- …necessarily report to this position + Demonstrated ability to focus on customer service while providing for quality assurance in client solutions + ... areas/potential projects where process redesign/improvement can significantly impact efficiency, quality , profitability, competitive position, and customer satisfaction,… more
- TTEC (Atlanta, GA)
- …has a place here with TTEC's award-winning employment experience. As a Temporary Quality Assurance Specialist working remotely in the United States, you'll be ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Deloitte (Atlanta, GA)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- State of Georgia (Fulton County, GA)
- Quality Assurance Analyst - State Based Exchange Georgia - Fulton - Atlanta (https://careers.georgia.gov/jobs/65178/other-jobs-matching/location-only) ... Job Share this Job Sign Up for Job Alerts Under broad supervision, the Quality Assurance Analyst is responsible for collecting, analyzing, and interpreting data… more
- CH Robinson (Atlanta, GA)
- CH Robinson is seeking a Service Assurance Manager to lead warehouse investigation, research, troubleshooting, and customer correspondence within our Union ... navigates difficult conversations with tact and diplomacy + Ensures quality execution against warehouse KPIs and service ...2 to 4 years of experience in warehouse operations, customer service , or related fields + Ability… more
- Cardinal Health (Atlanta, GA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Bridgestone Americas (Lithonia, GA)
- …etc. + Oversees the Customer Service Delivery System (CSDS) and Quality Assurance Program in the Service Department. + Maintains ultimate performance ... technical and sales skills. + Conducts intermittent reviews of Service Teammate inspection & service quality...mindset that is needed in this candidate **PHYSICAL DEMANDS** Customer Service + Sales floor counters are… more
- Golden State Foods (Conyers, GA)
- …ce . + Maintain s clear communication with Sales, Product Development, Commercialization, Quality Assurance , Customer Service , Operations, and ... material requirements, production scheduling, warehouse and customer service to meet GSF objectives for quality ,... service to meet GSF objectives for quality , efficiency, productivity, and customer satisfaction.The SCM… more
- Intuit (Atlanta, GA)
- …* Quality Assurance & Improvement: ○ Develop and implement quality monitoring programs to assess customer interactions and identify areas for improvement ... bring** * Minimum of 5+ years of experience in quality assurance , escalation management within a mid-market...to lead and motivate a team.* Strong understanding of customer service best practices.* Experience with root… more
- CVS Health (Lilburn, GA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Atlanta, GA)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Atlanta, GA)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Cardinal Health (Atlanta, GA)
- **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining, and enhancing ... field or equivalent experience preferred + 2-4 years of Customer Service inbound /outbound phone call center...environmentin a large team setting + Abide by the Quality Assurance Goals that are in place… more
- CVS Health (Atlanta, GA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …+ Professional Certifications or License + 8+ years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Demonstrated ability to contribute to quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Avail Infrastructure Solutions (Suwanee, GA)
- …In this role, you will be responsible for implementing industry or customer quality standards, test/inspection methods, process control techniques and other ... high degree of self-confidence, passion, initiative, and commitment to customer service . ESSENTIAL DUTIES AND RESPONSIBILITIES +...and corrective action reports. + Reports to Director of Quality Assurance regarding the status and adequacy… more
- Keurig Dr Pepper (Atlanta, GA)
- …They will have a thorough understanding of formulation, specifications, manufacturing processes and quality assurance and will partner with key internal teams in ... cover the Eastern or Mideastern USA. This position, through customer -focused activities related to quality and manufacturing,...the areas of Customer Service , R&D, Licensing, Consumer Affairs, and… more
- Southern Company (Atlanta, GA)
- …ASME codes and welding standards, supports inspection planning, and contributes to the quality assurance of Generation and Transmission projects. You will work ... **Fabrication Quality Coordinator - Supplier Quality (Atlanta...customers. + Take personal responsibility for their projects and customer issues. + Follow through on all aspects of… more