- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (Olympia, WA)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Providence (Olympia, WA)
- …staff to continually improve patient care, reduces risk, and provide excellent customer service . This position provides support, facilitation, and coordination ... Schedule:** Full time **Job Shift:** Day **Career Track:** Nursing **Department:** 3030 QUALITY ASSURANCE WA PSPH OLYMPIA MAIN 2ND FLOOR QUALITY OFFICES 02… more
- Cardinal Health (Olympia, WA)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Waste Connections (Lacey, WA)
- …environment while maintaining service excellence. Some calls may be monitored for quality assurance . + Prolonged periods of sitting, computer use, and screen ... **Pacific Disposal,** a Waste Connections company, is looking for a ** Customer Service Representative** to join the team in **Lacey, WA!** **M-F, 8-4:30pm. Pay… more
- CenterWell (Olympia, WA)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (Olympia, WA)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- Datavant (Olympia, WA)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Highmark Health (Olympia, WA)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- American Water (Lewis County, WA)
- …with sustainable best practices, through its commitments to safety, affordability, customer service , protecting the environment, an inclusive workforce and ... and practices of the Company. Will utilize expertise in construction field management, quality assurance , quality control, and report documentation. Will… more
- Oracle (Olympia, WA)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Oracle (Olympia, WA)
- … Assurance :** Guide end-of-life (EOL) strategies, ensuring thorough quality assurance reviews with Engineering and oversight of service development needs ... mission-critical infrastructure environments. + Strong understanding of risk management, quality assurance , and end-of-life asset strategies. **Responsibilities**… more
- Virginia Mason Franciscan Health (Lakewood, WA)
- …with physicians/staff and other stakeholders to assure optimal clinic productivity/patient flow, customer service and effective allocation of resources. Work is ... purchase/stocking of clinic supplies, materials and equipment; implements and enforces quality control/ quality assurance and productivity standards. +… more
- Oracle (Olympia, WA)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Meta (Olympia, WA)
- …closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in ... to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more
- Oracle (Olympia, WA)
- …with industry trends, tools, and best practices to help shape the future of Assurance Service . Disclaimer: **Certain US customer or client-facing roles may ... key role in designing, building, and operating our next-generation Assurance Service . As part of a dynamic...Contribute to the technical vision and roadmap by delivering high- quality , well-tested, and secure code. + Ensure solutions adhere… more
- Fujifilm (Olympia, WA)
- …with our MI Marketing Operations team, product owners, sales leadership, finance, quality assurance , legal and order management. The CPQ Product Marketing ... from cross-functional stakeholders, including Marketing, Sales, Order Management, TAC / Customer Service , and Support Contracts translating business needs into… more
- SitusAMC (Olympia, WA)
- …independent action in pursuit of priorities + Prepares for engagement reviews and quality assurance procedures + Minimizes our exposure and risk on project, ... with little supervision and with a high level of quality + Ability to always make a positive impression...Ability to properly balance the need to provide excellent customer service with the need to always… more
- Air National Guard Units (Mcchord AFB, WA)
- …Detail - Is thorough when performing work and conscientious about attending to detail. Customer Service - Works with clients and customers (that is, any ... Summary This is a Washington National Guard Title 5 Excepted Service Technician position: IT SPECIALIST (POLICY AND PLANNING/ENTERPRISE ARCHITECTURE) Location: 225th… more
- Capital One (Olympia, WA)
- …management skills, and attention to detail + Ensure accuracy and highest quality assurance standards + Manage multiple tasks, appropriately prioritize workflow, ... High School Diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year of experience working in… more