- The Hertz Corporation (Olympia, WA)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Coinbase (Olympia, WA)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... the Director of Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture, and execution for… more
- Lumen (Olympia, WA)
- …We're seeking a **Sr. Lead Product Manager , AI, Agentic Capabilities & Customer Experience ** to define and execute the strategy for bringing **advanced and ... role is about building the next generation of digital service, moving the customer experience from **interaction-first to resolution-first** , by leveraging **AI… more
- Coinbase (Olympia, WA)
- …fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, which is responsible for defining ... customers worldwide. You'll report to a product leader who leads all Customer Experience (Agent and Customer -facing) tooling and you will collaborate closely… more
- Capital One (Olympia, WA)
- Strategic Customer Development Manager , Northern CA - Business Cards & Payments (Remote-Eligible) **Strategic Customer Development Manager , Northern CA - ... needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their… more
- Capital One (Olympia, WA)
- Senior Manager , Customer Trust & Field Security Specialist - Capital One Software (Remote) About the Role: We are seeking an experienced and detail-oriented ... Senior Manager with...and collaborate effectively with cross-functional teams. Preferred Qualifications: + Experience in developing and implementing scalable Customer … more
- SHI (Olympia, WA)
- …with their Cisco environment and renewals, drive adoption, and ensuring a positive customer experience with SHI. **Role Description** + Executing against given ... in our offices or yours.** **Job Summary** The Cisco Customer Success Manager is responsible for retention...relationships with key SHI customers to ensure a positive customer experience . + Working with SHI sales… more
- FranklinCovey (Olympia, WA)
- …institutions. To learn more, visit franklincovey.com. **Title:** Revenue Operations & Customer Growth Strategy Manager **Payroll Title:** Revenue Operations & ... Customer Growth Strategy Manager **Division:** Enterprise Division, Domestic Regions **Status:** Full-Time Exempt...in a Sales Operations function + 5+ years of experience in Sales Operations, Business Strategy, Management Consulting, or… more
- Lumen (Olympia, WA)
- …informs customer -centric decision-making across marketing, product development, and customer experience initiatives. This role focuses on translating data ... and shape the future. **The Role** The Sr Lead Customer Insights Manager is a key contributor...Collaborate with cross-functional teams (eg, Marketing Analytics, Audience Management, Customer Experience , Product, and Sales) to integrate… more
- ISC2 (Olympia, WA)
- …with internal operations, instructors, and vendors to guarantee a seamless customer experience . **Account Operations** + Oversee the **day-to-day management** ... connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer … more
- Oracle (Olympia, WA)
- …Portfolio or examples of previous on-camera work highly desirable. * SaaS, Customer Success, or enterprise software experience preferred. **Skills** * ... a creative, strategic, and collaborative leader to for the Customer Success (CS) Insights Content & Engagement team within... Success and NetSuite internally and externally. As Sr Manager , CS Insights Content and Engagement, you will lead… more
- Emerson (Olympia, WA)
- The Customer Success Manager (CSM) at NI serves as a trusted advisor to enterprise customers, ensuring they achieve measurable business outcomes through NI's ... feedback to influence software enhancements. **Qualifications** + 5+ years of experience in Customer Success or similar customer -facing role within a SaaS… more
- Humana (Olympia, WA)
- …**Cross-Functional Collaboration** + Partner with marketing, engineering, data, and customer experience teams to ensure seamless implementation and ... first Humana's Product organization is seeking a Lead Product Manager to drive the strategy, development, and optimization of...roadmap for AEP capabilities, aligned with enterprise goals and customer experience strategies + Lead agile product… more
- Capital One (Olympia, WA)
- City Experience Manager , San Francisco - Velocity Black (Remote) Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human ... your teams - focused around high performance and exceeding customer expectations. + Our cultural pillars of Adaptability, Initiative,...GED, or Equivalent Certification + At least 5 years experience in the hospitality industry in San Francisco, CA… more
- American Express Global Business Travel (Olympia, WA)
- …and offer an inclusive and collaborative culture where your voice is valued. The Experience Studio (part of Amex GBT Meetings & Events) launched in 2024 and was ... audiences. Backed with global reach and integrated technology, the Experience Studio has serviced over 15,000 events of all...and travel - all in one place. The Operations Manager is responsible for leading a large, remote team… more
- Capital One (Olympia, WA)
- …responsible for optimizing in-market products though rapid testing and obsessing over the customer experience . + Think strategically to prioritize the roadmap in ... Manager , Product Manager : AI/ML - Velocity...with and building high-end luxury products + Passionate about customer experience and hungry to go above… more
- Cayuse Holdings (Olympia, WA)
- …Public Health, Healthcare Administration, or a related field. + 5+ years of experience managing complex customer service operations, preferably in a health ... related to customer support or operations. + 7+ years of experience managing operations in federally or state-regulated health programs. + Experience … more
- Trellix (Olympia, WA)
- …sectors (e..g AI/ML) with deep relationships with channel partners and customer stakeholders. + Experience generating partner enabled sales opportunities; ... **_Job Title:_** Channel Account Manager - West **About Skyhigh Security:** Skyhigh Security... is responsible for developing channel partner opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Trellix (Olympia, WA)
- …disruptive technology sectors (e..g AI/ML) with deep relationships with CISOs and customer stakeholders. + Experience generating direct sales opportunities; must ... **_Job Title:_** Enterprise Account Manager - West **About Skyhigh Security:** Skyhigh Security... is responsible for developing direct sales opportunities, evaluating customer requirements, and creating tailored customer solutions… more
- Coinbase (Olympia, WA)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... . The Consumer Content team is a sub-team of Customer Experience . The Consumer Content team supports...driving content experiences designed to empower customers. As Associate Manager , Consumer Content, you will be a key partner… more