- Carrington (Oklahoma City, OK)
- …amazing team! Must be able to work PST business hours.** The Mortgage Advocate /Office of the President will be responsible for resolving and responding to escalated ... or complex customer complaints from various channels, including internal departments or...media and third-party agencies. + Interface with customers and customer representatives regarding escalated complaints; determine and communicate next… more
- Nelnet (Oklahoma City, OK)
- …3. Other sales/marketing support duties as requested **EDUCATION AND EXPERIENCE:** The Customer Advocate must have sufficient service delivery knowledge ... to provide our customers with world class information security & compliance services. The Customer Advocate coordinates the efforts of team members, and in some… more
- Lumen (Oklahoma City, OK)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures our ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- Sharecare (Oklahoma City, OK)
- …+ Occupational Therapist Aide + Medical Coder + Dental Assistant + Experience in customer service in a healthcare contact center, provider office, or healthcare ... CST after training** The role of the Family Health Advocate is an exciting and innovative remote role newly...institution + Experience in successful resolution of high level/sensitive customer service issues. Sharecare and its subsidiaries… more
- Lumen (Oklahoma City, OK)
- …leadership teams regarding the customer experience, product features/functionality, and service implementation/management. + Customer Advocate : Acts as ... **The Role** The Solution Engineer will be responsible for analyzing customer needs and requirements through strategic discovery, utilizing technical thought… more
- Cabela's (Oklahoma City, OK)
- **_POSITION SUMMARY:_** The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the ... FUNCTIONS:_** + Supports a strong commitment to world class customer service and ensures a pleasant and...Provides peer coaching, recognition, and support as a CLUB advocate and representative. + Provides service to… more
- Confluent (Oklahoma City, OK)
- …build state-of-the-art data streaming platforms! **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical ... (CSTA) to act as a trusted technical advisor and advocate to work with our customers. The primary objective... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Confluent (Oklahoma City, OK)
- …relationship with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews ... with the sales team regarding expansion, upsell, and additional service /support opportunities within accounts + Guide adoption practices with...of Confluent + Work across the organization as the customer 's champion to advocate for their needs… more
- Logitech (Oklahoma City, OK)
- …activate customer data for personalization, targeted campaigns, and improved customer service . AI-Driven Innovation & Efficiency + Incorporate AI ... customer relationships that deliver sustained engagement and maximize lifetime customer value (LTV). + Advocate for customer -centric decision-making… more
- Verint Systems, Inc. (Oklahoma City, OK)
- …business outcomes for executive audiences. + Ability to effectively and successfully handle customer service issues and conflict situations + Ability to learn ... At Verint, we believe customer engagement is the core of every global...with key clients, acting as a trusted advisor and advocate + Ensure customers remain renewal-ready by proactively addressing… more
- Lincoln Financial (Oklahoma City, OK)
- …(Ardis, Converge, etc.) + Acts as product expert, relationship builder, service advocate , and problem solver to ensure customer 's expectations are met or ... and strengthen relationships with internal/external customers and be an advocate on behalf of the customer by...team, and advisors. + Evaluates team work loads and service levels to ensure tasks are prioritized and completed… more
- Prime Therapeutics (Oklahoma City, OK)
- …functional areas to enhance collaboration, and ensure delivery of exceptional service . The Assistant Vice President Client Engagement identifies needed investments ... objectives. **Responsibilities** + Serve as primary relationship and contract owner, advocate and point of escalation for assigned account/s; leverage an intimate… more
- Cardinal Health (Oklahoma City, OK)
- …Distribution customer (s) as it pertains to supply chain health and general service needs + Bridge relationships between the customer 's supply chain team and ... internal Cardinal Health teams to ensure flawless service + Support customer expectations and requirements...customer to take alternative actions as needed + Advocate for customer and partner across Cardinal… more
- Walmart (Oklahoma City, OK)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service Be an Expert Demonstrates knowledge of safety and ... Technician you will work to provide safe and efficient service in both the sales and service ...and concerns Be a Talent Ambassador Being a brand advocate by valuing the members experience in the TBC… more
- Walmart (Oklahoma City, OK)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...and procedures. + **Be a Talent Ambassador:** Being an advocate for the department and the club by valuing… more
- Humana (Oklahoma City, OK)
- …The Lead Product Manager conceives of, develops, delivers, and manages products for customer use. The Lead Product Manager works on problems of diverse scope and ... experience for a secure and convenient channel for member service . This role will partner with key product, design...to distill complexity into mobile experiences that truly meet customer needs. This role will navigate both strategic and… more
- Ensono (Oklahoma City, OK)
- …reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up ... at all levels, and act as a true client advocate , ensuring the client's voice is heard in all...Establishes working relationships with current Global Financial Services (GFS) customer executives and thereby understands business priorities and IT… more
- Acxiom (Oklahoma City, OK)
- …to be able to identify and recommend specific solutions to achieve customer 's desired objectives and outcomes. Holds direct responsibility for identifying growth ... adopted for Acxiom product use and clients are maximizing value from product/ service investments. Handles escalations and coordinate across functional areas of the… more
- Acxiom (Oklahoma City, OK)
- …Enterprise. Demonstrates product features beyond central functionality to help the customer achieve specific business results and maximum value from their investment ... to be able to identify and recommend specific solutions to achieve customer 's desired result. Holds direct responsibility for identifying opportunities and closing… more
- Ensono (Oklahoma City, OK)
- …with clients. + Exceptional interpersonal, verbal and written communication skills + Customer Service skills at management level + Experience establishing and ... and not only takes the lead as a client advocate but also provides representation for Ensono technical teams...Advisor team is responsible for maintaining and enhancing the service we deliver to our clients by effectively: +… more