- Fannie Mae (Reston, VA)
- …Writing, Communicating Technical Information, Communication, Configuration Management (CM), Conflict Resolution , Coordination, Customer and Market Insights, ... IMPACT YOU WILL MAKE* The Corporate Finance- FP&A - Associate role will offer you the flexibility to make...preferred unless the job is noted as open to remote . Fannie Mae is an equal opportunity employer and… more
- Fannie Mae (Reston, VA)
- …Writing, Communicating Technical Information, Communication, Configuration Management (CM), Conflict Resolution , Coordination, Customer and Market Insights, ... findings Financial Crimes - Mortgage Fraud Investigation - Senior Associate Target Salary Range: $94,000 - $122,000 a year...preferred unless the job is noted as open to remote . Fannie Mae is an equal opportunity employer and… more
- Fannie Mae (Reston, VA)
- …Writing, Communicating Technical Information, Communication, Configuration Management (CM), Conflict Resolution , Coordination, Customer and Market Insights, ... designated office location is preferred unless the job is noted as open to remote . Fannie Mae is an equal opportunity employer and considers qualified applicants for… more
- Fannie Mae (Reston, VA)
- …Writing, Communicating Technical Information, Communication, Configuration Management (CM), Conflict Resolution , Coordination, Customer and Market Insights, ... so that you can deliver on the following responsibilities: * Determine customer needs, and while identifying and resolving conflicting and/or complementary needs… more
- Red River (Chantilly, VA)
- …We are looking for a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. This is a hybrid role based in Chantilly, VA, ... working independently or collaboratively, your goal is to deliver high-quality customer experiences with empathy, professionalism, and urgency. In this role, you'll… more
- Prime Therapeutics (Washington, DC)
- …fuels our passion and drives every decision we make. **Job Posting Title** Customer Resolution Associate - Remote **Job Description** The Customer ... flexible schedule to accommodate business needs **Preferred Qualifications** + Associate 's degree in business, health care or related area...or related area of study + 1 year of customer service experience + 1 year of related work… more
- Capital One (Mclean, VA)
- Senior Associate , Support Engineer - Capital One Software ( Remote ) Ever since our first credit card customer in 1994, Capital One has recognized that ... Job Summary: We are seeking a highly skilled and motivated Production Support Senior Associate to join our Capital One Software Support team in a fast-paced Software… more
- SitusAMC (Washington, DC)
- …production environments. Receives, validates, and routes software defects internally for resolution . Provides training to both clients and internal team members. ... activities as may be assigned by your manager. Qualifications/ Requirements: + Associate degree or equivalent from two-year college or technical school and one-year… more
- M. C. Dean (Vienna, VA)
- …daily system administration of our SaaS platform and overseeing ticket resolution , incident tracking, and system-related communications. Ideal candidates will be ... highly organized, customer -focused, and capable of working in a fast-paced environment....incidents to appropriate technical teams and follow through on resolution . 1. **User Support and Documentation** + Provide Tier… more
- CareFirst (Reston, VA)
- …engineering tasks, as needed. Responsible for creating and maintaining area's customer based service level agreements. Responsible for mentoring staff and ... + Oversees system engineers and engineering support processes to ensure effective resolution of business issues. + Evaluates deliverables to ensure products and… more
- CareFirst (Reston, VA)
- …working agreements are being followed. Facilitates discussion, decision making, and conflict resolution within the team to improve team level performance and value ... in the use of Agile/Scrum/Lean/SAFe practices and methodology in delivering business/ customer value; or in equivalent methodology in IT delivery. **Preferred… more
- CareFirst (Reston, VA)
- …departmental quality monitoring templates in a timely manner to ensure prompt resolution . + Assists in development of special department projects and participates in ... skills. + Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for… more
- Link Solutions Inc (Adelphi, MD)
- …+ Non- remote (relocation incentive available) The Service Desk Technician ( Associate -Level) will serve as the face of our team, interacting directly with ... Development. Link Solutions is seeking a Service Desk Technician ( Associate -Level) to join our team at Adelphi, MD. +...requests to Tier III and other teams for quick customer issue resolution . + May work alongside… more
- General Dynamics Information Technology (Washington, DC)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Customer Service,Information Technology (IT) Support,Problem Resolution **Experience:** ... our government client and exhibit the exceptional technical and customer service skills to resolve issues as quickly and...of technical support and service to our onsite and remote customers. + Demonstrating attention to detail, problem solving,… more
- Xerox (Washington, DC)
- …the Role:** You'll support hardware and software used across the customer 's environment, providing proactive device monitoring, incident resolution , firmware ... Docucare / Print Production Associate - Washington, DC **General Information** Press space...basic networking, and device troubleshooting + Strong organizational skills, customer service mindset, and communication abilities **How We Set… more
- Sumitomo Pharma (Washington, DC)
- …payer and access/commercial experience. Rare disease experience is preferred + Excellent virtual/ remote customer engagement skills along with verbal and written ... seeking a dynamic, highly motivated, and experienced individual for the position of Associate Director, Market Access Engagement - Rare Disease, who will act as the… more
- Warner Bros. Discovery (Washington, DC)
- …here you are celebrated, here you can thrive. **Your New Role ** The Associate Broadcast & IT Support Engineer requires a basic understanding of technology and ... includes documenting issues/requests and escalating as needed for problem management and resolution via our in house service management system(s). A willingness to… more
- Zurich NA (Washington, DC)
- …and litigation management skills. This position can be office, hybrid, or fully remote anywhere in the lower 48 states. **Claims Handling & Investigation:** + Manage ... recorded statements, expert reports) to assess coverage, liability, and damages. ** Resolution Strategy & Negotiation:** + Develop and implement effective claim … more
- Marriott (Bethesda, MD)
- …with the Senior Director, Global Deployment Support to enable end-to-end visibility, resolution , and reporting of support issues during The Power of M deployments. ... Global Deployment Support operations with a focus on issue triage, resolution coordination, stakeholder updates, and real-time decision-making. The role includes… more
- CACI International (Chantilly, VA)
- …integrating BeyondTrust Remote Support with Nice CXOne (InContact) or other customer support solutions. + Experience with Microsoft Azure or Amazon Web Services. ... is looking for a BeyondTrust Engineer to support our customer to provide a common set of required EIT...role, the BeyondTrust Engineer will configure and support BeyondTrust's Remote Support, Privileged Remote Access, and Password… more
