- Inspir Embassy Row, LLC (Greenway, VA)
- …as needed. Support residents and families as needed to ensure high level of customer satisfaction. Assist with supervision of RSA staff during provision of care. ... in independent living, assisted living and memory care. Our success is built on a foundation of personalized, compassionate...to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the… more
- Epsilon, Inc (Arlington, VA)
- …and then transition to onsite in Manassas, VA within the first year. **Our Customer 's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and Cyber ... and data center management, are essential to the mission's success , so we're looking for team members who are...committed to delivering excellence without compromise and who view customer service as a top priority. **An average day:**… more
- Red River (Washington, DC)
- …management in the field full-time for the project's duration for any given customer . The overall mission of residency services is to place consultants with required ... subject matter expertise onsite with the customer . The customer will direct their day-to-day...deploys dedicated engineers, project managers, and business analysts to Federal , SLED, and Commercial customers across the globe. +… more
- Applied Research Associates, Inc. (Reston, VA)
- …issues. The Nuclear Systems Analyst provides guidance to less experienced staff , reviews the work of others, authoritatively contributes to multi-functional analytic ... to understand and articulate official government analytic positions during customer engagements and represent Defense Intelligence Enterprise analytic units as… more
- Tyto Athene (Washington, DC)
- …team" view to the client + Formulate and enforce work standards, assign staff work schedules, and review and resolve work discrepancies + Ensure timely, complete, ... Build, grow, and develop high-performing teams aligned with the customer 's mission and strategy + Manage program personnel to...+ Guide and mentor lower-level managers, team leads, and staff + Occasional travel to various program sites to… more
- Tyto Athene (Fairfax, VA)
- …using a public cloud service provider to deliver advanced capabilities to the Federal government using IaaS, PaaS, and SaaS service models. This role is responsible ... (SSP) to support Accreditation and Authorization (A&A) reviews and coordinating with customer security organizations as part of a delivery pipeline to achieve… more
- Tyto Athene (Washington, DC)
- …to annual updates for the JSOCIRP. All SOPs and Op Guides are federal government property. Contract staff provide recommendations in draft form for ... Athene is searching for a **Incident Detection Analyst** to support our customer in Washington, DC. **Responsibilities:** + Accurately review, annotate, and resolve… more
- NuAxis Innovations (Washington, DC)
- …**00** **We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.** **Technology is our Passion. People ... serve as a senior manager to drive operational excellence and ensure contract success . Per our updated organizational chart, this role will oversee Optional Services… more
- NeighborWorks America (Washington, DC)
- …Caring for communities starts with caring for our internal community, our staff . Picture yourself in a collaborative and diverse hybrid environment surrounded by ... Start your career with NeighborWorks America and take advantage of our Staff Training and Education Program (STEP), designed to support continued learning and… more
- Washington Metropolitan Area Transit Authority (Washington, DC)
- …processes with a primary focus on quality, safety, reliability, and delivery of customer success . Leads teams of Quality Assurance Officers and Inspectors to ... agent_** _?designing and implementing systems that elevate performance, safety, and customer satisfaction._ _As a_ **_resident quality expert_** _, you?ll:_ +… more
- Red River (Chantilly, VA)
- …who are open to an environment based on this teamwork and shared success . Our team works directly with our clients to create innovative solutions, challenge ... clients top of mind to foster individual and organizational success . Interested candidates must possess a desire for growth...a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. This is a hybrid… more
- CyrusOne (Sterling, VA)
- …and change documentation + Provide clear shift turnover communication + Install customer orders including cabinet or cage setup, office setup, cross-connects and ... point for service requests + Engage next level support staff using established processes + Build circuits in online...+ Demonstrated desire to provide the highest levels of customer service + Cheerful and enthusiastic attitude + Strong… more
- Tyto Athene (Ashburn, VA)
- …searching for a **Deputy Program Manager** to support a law enforcement customer in Ashburn, VA. **Responsibilities:** + Manage scope, schedule, cost, technical, and ... team" view to the client + Formulate and enforce work standards, assign staff work schedules, and review and resolve work discrepancies + Ensure timely, complete,… more
- Zeiders Enterprises, Inc (Woodbridge, VA)
- …securing new business and expanding into new markets. + Strong knowledge of Federal procurement processes, DoD, SLED, and commercial customer landscapes, and ... capture, and proposal operations. The position combines strategic planning, customer relationship management, and team leadership to expand Zeiders' presence… more
- Skanska (Hyattsville, MD)
- …society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer , and Care for Life-are deeply engrained in how we work, which is ... and QCs the work of technical, proposal and graphics staff assigned to the pursuit from Skanska, joint venture...and personalized total rewards. + We're committed to your success by developing you in your role and supporting… more
- Epsilon, Inc (Manassas, VA)
- …compensation. **Where you'll work:** You will work onsite in Manassas, VA. **Our Customer 's Mission:** Team Epsilon has been chosen to deliver full-spectrum IT and ... and data center management, are essential to the mission's success , so we're looking for team members who are...committed to delivering excellence without compromise and who view customer service as a top priority. **An average day:**… more
- Confluent (Washington, DC)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a ... Confluent Sales, Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and develop strategies to… more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal , state, and local laws and ... Description As Principal, Customer Success Specialist GenAI within the...work safely and cooperatively with other employees, supervisors, and staff ; adhere to standards of excellence despite stressful conditions;… more
- Capital One (Mclean, VA)
- Director, Chief of Staff (Enterprise Data Team) At Capital One, we're building a leading technology company. Founded by Chairman and Chief Executive Officer Richard ... humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit....strategic areas in the company. As Director, Chief of Staff to one of our Enterprise Data product leaders,… more
- Datavant (Washington, DC)
- …who excels in fast-paced environments and is eager to drive impact as part of our Customer Success team. Customer success is the value organization of ... for our customers. This role includes responsibilities for Customer Success outcomes (eg, value realization, ...facing roles (required) + 4+ years experience in the federal government or with government contractors and government adjacent… more
