- Red River (Chantilly, VA)
- …courage in searching for the truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit of excellence. + **Resilience** - ... around you successful. This position works on a team within the Service Desk . The role involves handling technical support requests directly from customers, as well… more
- Epsilon, Inc (Alexandria, VA)
- **Executive Support Technician III** **Epsilon is now part of AMERICAN...with a minimum of two (2) years in a help - desk area, and two (2) years at ... class customer service. The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major Incident monitoring (MI),… more
- Huntington Ingalls Industries (Springfield, VA)
- …+ AA or other 2 year technical degree in related discipline and 1 year related experience. HS + 3 years related experience may be substituted for AA degree. + Active ... TS/SCI government security clearance required to star Preferred: Bonus Points For + Relevant industry certifications (as applicable) + Prior experience in defense, aerospace, or government contracting + Proficiency with specialized tools or software aligned to… more
- General Dynamics Information Technology (Washington, DC)
- …Description:** *Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our ... levels of the federal government in the heart of our nation's capital. As a Help Desk Technician , you are the foundation of our overall approach to executive… more
- General Dynamics Information Technology (Washington, DC)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a Help Desk Technician with GDIT. A career in enterprise ... part in improving how agencies operate. At GDIT, people are our differentiator. As a Help Desk Technician you will help ensure today is safe and tomorrow… more
- General Dynamics Information Technology (Washington, DC)
- …**Experience:** 4 + years of related experience **US Citizenship Required:** Yes **Job Description:** Help Desk Technician / Service Desk Transform ... technology into opportunity as a Help Desk Technician IV with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At… more
- General Dynamics Information Technology (Chantilly, VA)
- …is no challenge we can't turn into opportunity. And our work depends on a ** Help Desk Technician ** joining our team to support **our government client's** ... Northern Virginia locations. **At GDIT, people are our differentiator.** As a ** Help Desk Technician ** supports and manages the responsibilities of the… more
- Chenega Corporation (Washington, DC)
- Mid-level Help Desk Support Technician Washington, DC Join our Talent Network Mid-level Help Desk Support Technician Washington, DC C-CDAS-24-001 ... Engineering and Technical Support Services to federal customers. TheMid-level Help Desk Support Technician provides support to distributed PC/networking… more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Senior Help Desk Technician serves as the primary point of contact for advanced technical support at a secure government facility in ... Jacksonville, Florida. This role provides Tier 2-3 troubleshooting, supervises day-to-day help desk operations, and ensures timely resolution of IT service… more
- Chenega Corporation (Washington, DC)
- **Req ID:** 37913 **Summary** **Mid-level Help Desk Support Technician ** **Navy Yard, Washington, DC** Are you ready to enhance your skills and build your ... Engineering and Technical Support Services to federal customers. The **Mid-level Help Desk Support Technician ** provides support to distributed PC/networking… more
- TEKsystems (Washington, DC)
- Description Help Desk Technicians use their problem-solving skills to be the first to respond to support requests from users of our software platform and to ... area & ability to work from our offices' secure facilities as needed. Skills Help desk support, Help desk , Troubleshooting, Customer service, Service … more
- Spectrum Comm Inc (Falls Church, VA)
- Position Overview The Help Desk Technician provides on-site technical support for end users at a secure government healthcare facility in Bethesda, Maryland. ... considered. + 1-3 years of experience providing IT support in a help desk or desktop support environment. + Working knowledge of Microsoft Windows operating… more
- Black Bear Technology Solutions, LLC (Adelphi, MD)
- Service Desk Technician - Intermediate Clearance Required: Active Secret Clearance Location: Adelphi, MD Position Overview: The Service Desk Technician - ... and other peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate and recreate user issues to determine root cause and… more
- RedTrace Technologies Inc (Washington, DC)
- …CLEARANCE REQUIREMENT: TS, WITH SCI ELIGIBILITY POSITION REQUIRES US CITIZENSHIP Position Title: Help Desk Specialist II (HDS II) Location: Joint Base Anacostia, ... $55,000 - $65,000 based on experience Position Description: The Help Desk Specialist II will provide support...requirements outlined in DoD Directive 8140/8570.01-M for Information Assurance Technician Level 2 within 6 months of the date… more
- Amentum (Washington, DC)
- We are searching for a Top Secret cleared Help Desk Technician (Senior) to join our team in Washington, DC. You will be working as part of a team to deliver ... system certificate renewals, PC/Server rebuilds and phone technical refreshes. **Responsibilities:** The Help Desk Technician (Senior) will provide support… more
- General Dynamics Information Technology (Arlington, VA)
- …Required:** None **Job Family:** Technical Support Services **Skills:** Help Desk Support,Problem Solving,System Administration,Technical Support,Troubleshooting ... + Use the ticketing system to: + Proactively check help desk queue for new emails and...shall be in sufficient detail to allow another support technician , not familiar with the problem, sufficient information to… more
- NANA Regional Corporation (Arlington, VA)
- …environment. + Develop expertise in the software tools. + Travel up to 25% to deliver training. ** Help Desk Support:** + Provide Tier I and Tier II help ... Suvi is seeking a Technician (Field Service Representative) to support our government...of the HSI Innovation Lab tools, received from the Help Desk , or requests referred to the… more
- US Courts (Alexandria, VA)
- …staffs of the Clerk's Office and the US Probation Office. The Temporary Information Technology Technician II provides IT help desk support for end users ... installing and configuring hardware and software programs. Responsibilities Respond to help desk calls and emails, log computer problems, and assist with routine… more
- ManTech (Herndon, VA)
- …of experience. + Minimum 2 years of experience providing technical support in a help desk , service desk , or incident management role. + CUSTOMER-specific ... **MANTECH** seeks a motivated, career-oriented, and customer-focused **Incident Technician ** to join our team in **Herndon, VA** . In this front-line role, you will… more
- TEKsystems (Arlington, VA)
- …to be considered* Arlington, VA (Crystal City) Description As the Desktop Support Technician , you will act as a model of customer service excellence to all ... installations issues, and other critical needs. The Deskside Support Technician is predicated on analytical and planning experience and...record, update, and document requests using the IT service desk system and any other duties as assigned by… more
