- Crossmint (New York, NY)
- Overview Head of Customer Success (NYC) at Crossmint. Lead the post-sales function to onboard, enable, and grow enterprise customers in a technically involved, ... and post-sales operations. Build & Scale the CSE Function: Lead and grow a team of Customer ...and engagement models that drive outcomes and Net Revenue Retention (NRR). Customer Enablement: Build playbooks, training… more
- MSC Industrial Direct Co.,Inc. (New York, NY)
- …and delivering on-site service and comprehensive account management to maximize customer retention and sustainable growth. Duties and Responsibilities * ... Serve as a trusted advisor by delivering tailored, value-driven solutions that address customer priorities. * Lead the implementation of major company programs… more
- Flex (New York, NY)
- …own and lead our CRM program, driving business growth by enhancing the customer experience and improving retention . This is a key leadership role, overseeing ... new products and verticals. Your goal will be to lead and manage projects end-to-end, creating a seamless, personalized...the tech and tooling needed to create scalable, personalized customer journeys that align with business and product goals.… more
- Trov (New York, NY)
- …the execution of solutions. This role will primarily focus on accelerating customer data acquisition, while also supporting data throughput, product strategy, and ... ownership of the entire journey and driving high completion rates * Lead enablement initiatives and strategic reviews with enterprise clients to maximize platform… more
- TaskRabbit (New York, NY)
- …our efforts directly contribute to revenue growth, operational efficiency, and enhanced customer experience. Lead and Grow a Diverse Team: Provide exceptional ... We're seeking a visionary and highly accomplished Senior Director of Data to lead this critical transformation. This is a unique opportunity to build a best-in-class… more
- Strava (New York, NY)
- …become a company expert on consumer needs, motivations, and drivers of activation and retention . Have a strong marketing mind. You'll lead the development of ... to the Product team, using market insights, competitive intelligence, and customer research to influence product roadmap prioritization. Your market expertise will… more
- Poggio Labs, Inc. (New York, NY)
- …their path to the AI-native enterprise. Poggio POVs position sellers to speak in the customer 's language, lead with value, and attach to the customer 's top ... to serve as the trusted authority for an always-current, always-relevant view of every customer . Currently we are building agents and agent skills on top of our… more
- Ignite HR Solutions and our Clients (New York, NY)
- …breakthrough technique, powered by advances in AI, enables companies to develop customer insights and go-to-market strategies 100 times faster and far more ... a full-time strategic and analytical Research Director to join Evidenza. You'll lead high-stakes client engagements, including: * Strategic discovery : Partner with… more
- BSE Global (New York, NY)
- …prescriptive models, and help shape our data‑driven strategy for fan acquisition, retention , and revenue growth. Responsibilities Lead end‑to‑end development of ... of marketing campaigns, pricing initiatives, and in‑venue experiences. Develop customer segmentation and lifetime‑value frameworks to inform personalization and… more
- Acme Markets (Hoboken, NJ)
- …EPA benefits, and more. Key Responsibilities Leadership & Communication Lead , motivate, and develop associates through consistent coaching and recognition. ... and aligning everyone with common goals and values. Drive associate retention and engagement through intentional relationship‑building, career pathing, and removal… more
- Walmart Connect (Hoboken, NJ)
- …to Walmart's 150 million weekly customers across our omnichannel ecosystem. You will lead a team of product marketers focused on launch and adoption, guiding how ... business growth. What You'll Do Own a Major Solution Portfolio: Lead product marketing for your designated solution area-setting strategic marketing priorities,… more
- Walmart Connect (Hoboken, NJ)
- …and business growth for advertisers. Responsibilities Own a major solution portfolio: lead product marketing for the designated solution area set strategic marketing ... for differentiation and revenue growth. Translate product capabilities into clear, customer ‑facing narratives that demonstrate value and impact. Develop and execute… more
- JPMorgan Chase (New York, NY)
- Step into the role of Consumer Bank Marketing Retention Lead , where your expertise will drive innovative strategies to deepen customer loyalty and reduce ... retention campaigns and leveraging data-driven insights. As the Consumer Bank Marketing Retention Lead Vice President within the Consumer Bank, you will… more
- Oracle (New York, NY)
- …opportunities, and develop strategies to ensure customer growth, satisfaction, and retention . + Lead and drive sales opportunities through strategic selling, ... business operations system, including Enterprise Resource Planning (ERP), Accounting, Customer Relationship Management (CRM), Professional Service Automation (PSA), and… more
- Dow Jones (New York, NY)
- …which include Barron's and MarketWatch. Reporting to our Senior Director, Retention , you will lead subscriber cohort insights/analysis, forecasting/budgeting and ... partnership with the data science team, to develop new retention strategies as well as optimize existing customer...and introductory offers, with the goal of driving long-term retention . + Lead all retention … more
- Dow Jones (New York, NY)
- … Manager to support the goals of lowering subscription churn and improving customer retention across The Wall Street Journal, Barron's, and MarketWatch brands. ... data insights to develop and execute end-to-end strategy and tactics for subscriber retention . + Collaborate with the Customer Service team to provide proactive… more
- ServiceNow, Inc. (New York, NY)
- …Major Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... This role will have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI) Major Area committed to… more
- Centers Plan for Healthy Living (Staten Island, NY)
- …the guidance and plans they need for healthy living. Outreach and Retention Associate (ORA)-Medicare Advantage CPHL is a Medicare Advantage Prescription Drug plan ... + Conduct Outreach calls to all prospect leads generated via marketing or lead purchase mediums + Assign prospective appointments to Licensed Benefits Advisors when… more
- CVS Health (New York, NY)
- …And we do it all with heart, each and every day. **Overview** The Lead Director of Performance Content & Customer Growth (Pharmacy Consumer Wellness Content) ... architect comprehensive content strategies while leveraging advanced analytics to optimize customer acquisition, engagement, and retention . _This role represents… more
- British Swim School (New York, NY)
- …schedules and time-off requests * Develop and implement action plans to improve customer retention , revenue, and staff performance * Conduct staff training, ... Aquatics Lead /Full Time/Manhattan Full Time * New York Benefits:...directly with customers to resolve issues and improve the customer experience * Regular site visits and ongoing staff… more
