- Mizuho Corporate Bank (New York, NY)
- Join Mizuho in IT Service Management Operations ! We are seeking a highly experienced and dynamic Director of IT Service Management Operations to join Mizuho ... will be responsible for leading a team to execute the day-to-day operations and governance of Incident Management, Change Management, Problem Management, and Release… more
- MUFG (Jersey City, NJ)
- …more details. **Job Summary:** We are seeking a well-rounded and motivated ServiceNow ITSM Developer to join our dynamic team. As a ServiceNow technical expert, you ... play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management… more
- Grant Thornton (Iselin, NJ)
- …intelligence, strategic architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM ) + Consistent with the firm's ... that integrates multiple functional disciplines including accounting, finance, sales, operations , and human capital management and information technology to support… more
- ABM Industries (New York, NY)
- …+ Oversee the adoption, execution and governance of ITIL best practices across IT operations . + Ensure alignment of ITSM processes with business objectives to ... certifications a plus. + Deep understanding and experience with operationalizing ITSM frameworks, ITIL processes, and service management tools + Strategic thinking… more
- City of New York (New York, NY)
- …innovative Service Operations Manager to lead our IT Service Management ( ITSM ) initiatives and ensure the seamless operation of critical systems and services. ... exciting opportunity for a skilled professional to oversee daily technical operations , drive continuous improvement, and support our mission critical technology… more
- J&J Family of Companies (Raritan, NJ)
- …Product & Platform Management **Job Sub** **Function:** Technology Operations Support **Job Category:** Scientific/Technology **All Job Posting Locations:** ... Overview:** We are seeking a manager-level individual contributor to oversee operations and resource management for our large ServiceNow instance supporting … more
- MUFG (Jersey City, NJ)
- …play a crucial role in designing, implementing, and maintaining ServiceNow ITSM capabilities and contributing towards transformation of IT Service Management ... a strong functional and technical understanding of ServiceNow's IT Service Management ( ITSM ) platform. This individual needs to have a solution-driven mindset to… more
- Robert Half Technology (New York, NY)
- …support for hardware and software issues, ensuring minimal disruption to business operations . * Manage and resolve service requests through platforms like ServiceNow ... ITSM , adhering to established protocols. * Troubleshoot and resolve...Office 365 and its applications. * Experience with ServiceNow ITSM for managing service requests and incidents. * Familiarity… more
- Amneal Pharmaceuticals (Bridgewater, NJ)
- The IT Service & Infrastructure Operations Delivery Manager is responsible for ensuring seamless IT service delivery across all infrastructure operations , ... + IT Service Management Develop, implement, and maintain IT service management ( ITSM ) frameworks and processes, ensuring alignment with best practices and industry… more
- Deloitte (New York, NY)
- …transform their legacy programs; working across a variety of different security operations center, risk and compliance programs that extend well beyond Cyber Risk. ... + Design and architect ServiceNow security solutions focusing on Security Operations , Integrated Risk Management, and Vulnerability Response + Collaborate with sales… more
- PSEG (Newark, NJ)
- …experience in Information Technology, with a minimum of 2 years in an IT Operations role support infrastructure. + Without a Bachelor's degree, at least 10 years of ... 4 years in infrastructure support. + Strong understanding of ITSM (ITIL) and overall understanding of Infrastructure components. +...on a schedule that may be different from normal operations . For all roles, PSEG's drug and alcohol testing… more
- MTA (New York, NY)
- …provides a scalable and reliable IT infrastructure for the business operations . This role reviews and approves cloud/server-based solutions and architectures to ... Cloud or Virtualized environment + Familiarity in managing data center operations , including data assurance, monitoring, alerting, and notifications. + Strong… more
- City of New York (New York, NY)
- …with the programs Executive Director and agency leadership to ensure individual operations are within budget. - Support the processes governed by the Project ... Management Office (PMO) and IT Service Management ( ITSM ). - Provide support to the IDNYC program, affiliates, partners, and other agency stake holders who consume… more
- City of New York (New York, NY)
- …support to the engineering teams during deployments and general operations , and working collaboratively with cross-functional teams following agile application ... performance, and security. - Integrate DevOps practices with IT Service Management ( ITSM ) processes to ensure efficient incident, change, and problem management. -… more
- NBC Universal (Englewood Cliffs, NJ)
- …The spin-off is expected to be completed during 2025. As part of the global Operations & Technology organization, the Data & Analytics team (D&A) is focused on data ... SQL or other data discovery/analysis platforms in a capacity supporting day-to-day operations . + 8+ years of experience in a business-facing data engineering role… more
- Insight Global (New York, NY)
- …and delivery methods to ensure accurate and effective solutions. Leverage ITSM ticketing systems (eg, ServiceNow) to accurately classify, prioritize, and document ... at enhancing the quality, efficiency, and overall effectiveness of Service Desk operations . We are a company committed to creating inclusive environments where… more
- Robert Half Technology (Jersey City, NJ)
- …Experience mentoring, delegating tasks, and ensuring quality control in IT support operations . ITIL & Process Management - Knowledge of incident, problem, and change ... similar credentials. Advanced troubleshooting in Windows, macOS, and cloud environments. ITSM & Ticketing Systems - Proficiency in ServiceNow or similar platforms,… more
- SMBC (Jersey City, NJ)
- …of similar job-related experience required (prior experience working within an ITSM /ITOM/NMS platforms a plus) * Prior experience working within environments ... with ServiceNow a plus * Experience in IT Service Management and IT operations management processes and tooling * Ability to solve complex technical or operational… more
- SHI (Somerset, NJ)
- …or yours.** **Job Summary** The Manager of Business Continuity oversees daily operations , develops strategic plans, and manages resources to optimize processes and ... 22301, NIST, ITIL, etc.)** **Working knowledge and experience with GRC, ITSM tool, BC/DR Planning and Emergency Notification Systems.** **Certifications : MBCI/CBCP… more