- Mass Markets (Dallas, TX)
- POSITION OVERVIEW BANK CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives ... RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to interact… more
- Fifth Third Bank, NA (Cincinnati, OH)
- …work well independently + Excellent interpersonal and communication skills Dividend - Call Center Customer Service Agent At Fifth Third, we understand the ... of professionalism and the ability to provide world class customer service when speaking with customers. Responsible...and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank 's… more
- Columbia Bank (Denver, CO)
- Customer Care Agent I Specialty Banking... bank . Advanced knowledge in specialtyarea. + Excellent customer service skills and ability to work ... for business. Together for better. **About the Role:** The Customer Care Agent I answers questions regarding...face of the company at the frontlines of the customer service experience. Provides superior customer… more
- First Horizon Bank (Knoxville, TN)
- …with the customer until final resolution is determined + Raises awareness of customer issues that may exceed service level + Update submitters / regulators ... we are on a mission to deliver a seamless customer experience. We are passionate about doing things right...**Job Qualifications:** + 2 to 3 years experience in bank product service /operations. + BA, BS degree… more
- Mass Markets (Killeen, TX)
- …POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to ... of a globally expanding, industry-leading organization. We are actively seeking experienced Customer Service Representatives to support both inbound and outbound… more
- Mass Markets (Las Cruces, NM)
- …POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service for bank customers. This role requires you to ... to the success of a globally expanding, industry-leading organization. We're hiring Customer Service Representatives to support both inbound and outbound … more
- Tompkins Community Bank (Batavia, NY)
- … demand Qualifications + A minimum of one (1) year banking or related customer service experience + Proficient reading, writing, grammar and mathematics skills; ... calls in a care center with the goal of customer satisfaction, and customer retention. Takes care...managing inbound calls in a timely manner in a multi- bank environment + Receive and process telephone service… more
- NBT Bank (Utica, NY)
- …+ High School Diploma or GED required + Associates Degree preferred + Customer service experience preferred Skills and Abilities: + Strong Communication skills, ... Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and...information needed to resolve customer inquiries. Provide customer with account, product or service information.… more
- M&T Bank (Buffalo, NY)
- …math skills + Excellent reading skills + Superior communication skills + Superior customer service Skills + Ability to multi-task and re-prioritize as needed, ... and participating banks. **Primary Responsibilities:** + Review work received from customer , lead bank or business line. Use independent judgement to outline and… more
- M&T Bank (Buffalo, NY)
- …for strategic direction, innovation, efficient management of expenses, customer service and experience, and risk mitigation. Support bank activities by ... to provide the support to our internal partners and bank customers. You'll partner with the team to provide...new technology systems within the division to support the customer experience. + Develop and produce departmental reports and… more
- TD Bank (Glassboro, NJ)
- … resolution or to make appointments to see an expert + Understands and supports the Bank 's customer service strategy + Considers the impact of decisions on ... refer them to the appropriate team member or internal Bank partner, while ensuring a positive customer ...the following: volunteering, education, military experience preferred + Demonstrated Customer Service skills preferred + Ability to… more
- TD Bank (Mount Laurel, NJ)
- …of Business:** Technology Solutions **Job Description:** Solution Architect to support customer channels architecture, specifically the US Customer Platform. ... and data driven design. * Familiarity with Azure & GCP AI/ML services, LLM, Agent /Agentic architecture, Azure AI Services, Azure AI Foundry, GCP Vertex AI, GCP … more
- BMO Financial Group (Chicago, IL)
- …objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and ... branch customers and prospects within the market. + Resolves customer related issues using knowledge of bank ...Communicates goals, plans, and assignments to achieve financial and customer service goals. + Leads the implementation… more
- TD Bank (Greenville, SC)
- …will have an influence across the Market accountable for risk mitigation, colleague and customer experience + Transforms the store service delivery model for the ... and division level to actively engage stakeholders within the Bank and broader industry, developing and maintaining strong business...losses, creates capacity, cost avoidance by being a change agent to align to Customer Strategy +… more
- Bank OZK (Little Rock, AR)
- …with procedures. + Recommends improvements to the policies and procedures that affect customer service . + Maintains good punctuality and attendance to work. + ... + Participates in projects as assigned. + Represents the Bank to the customer in a courteous,...in a fast-paced environment. + Ability to demonstrate effective customer service skills. + Ability to demonstrate… more
- Solvay Bank (Syracuse, NY)
- …Assistant Branch Manager - Cicero Office Our retail staff has a passion for excellence in customer service and are focused in their goal of doing what is right ... takes appropriate actions. The ideal candidate will have strong customer service and sales skills, as well...service , education, guidance and respect to all Solvay Bank customers and co-workers. + Thoroughly understands, embraces and… more
- Bank OZK (Little Rock, AR)
- …quality monitoring programs in our Bank 's call center locations to ensure our customer service aligns with the highest industry standards. Leads a team of ... leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to...insights to both leadership and agents, aiming to boost customer satisfaction and ensure compliance with Bank … more
- M&T Bank (Ellicott City, MD)
- …fraudulent activity. The position builds productive partnerships with appropriate areas of the Bank to ensure customer needs, service issues and employee ... + Exemplify and provide leadership in support of the Bank 's guidelines for delivering and coaching exceptional customer...minimum of 4 years' proven retail sales, call center, customer service and/or telesales experience or in… more
- The Yarrow Group (Jackson, WY)
- …for participating in all aspects of the Front Desk operations and providing excellent customer service . You must maintain high standards in all aspects of ... Demonstrate positive body language and posture + Maintain house bank and operate cash register without error + Be...needed Requirements + Minimum of one-year front desk or customer service experience, preferable with OPERA and… more
- Ballston Spa National Bank (Ballston Spa, NY)
- …other Senior Leaders and lines of business managers to ensure superior omnichannel customer experience for all bank customers. + Manage complex technical and ... bank operations. + Drive innovation and enhance the Bank 's fintech offerings to meet evolving customer ...of others; and the ability to function as an agent for change. + Demonstrated management ability in the… more