- Warner Bros. Discovery (New York, NY)
- …best selves. Here you are supported, here you are celebrated, here you can thrive. ** Analyst , CX Data & Insights ** Your New Role As the Analyst for ... CX Data & Insights , specializing in AI/ML & Automation Initiatives, you will...Define and drive the AI/ML and automation roadmap for CX Data & Insights , aligning… more
- Warner Bros. Discovery (New York, NY)
- …here you can thrive. Your New Role As an Analyst on the CX Data & Insights team, you will lead the strategy, planning, and day-to-day implementation ... stakeholders across the organization access to foundational CX data . + P artner with Dynamic Insights pillar to operationalize CX -driven partner KPIs by… more
- City National Bank (Los Angeles, CA)
- … - Officer or AVP *based on candidate experience level* WHAT IS THE OPPORTUNITY? The CX & Insights Analyst works with product and business unit stakeholders ... required of business stakeholders. * End-to-end creation and implementation CX programs and leveraging CX data...mid-level stakeholders across the organization * Help assess new data sources for service & digital insights … more
- City National Bank (Los Angeles, CA)
- …experience level* *In Office, Los Angeles, CA. * WHAT IS THE OPPORTUNITY? The Senior CX & Insights Analyst works with product and business unit stakeholders ... *CLIENT EXPERIENCE & INSIGHTS SENIOR ANALYST - AVP or...CX research programs. And finally, it includes leveraging CX data to create dashboards and reports… more
- UKG (Oklahoma City, OK)
- …Overview We are seeking a data -driven, customer-obsessed Principal Customer Experience ( CX ) Analyst to join our newly formed Customer Experience Intelligence ... team. In this role, you will leverage customer data , feedback, and behavioral insights to identify...Insights & Intelligence Delivery Provide actionable feedback to CX , ESE and Product teams to drive continuous improvement… more
- BlackRock (Princeton, NJ)
- …the globe, and 3. Client Experience Transformation, accelerating progress towards our CX mission via research and competitive insights , analytics, marketing, ... acquiring, harmonizing, and managing MASS Model third party client data for reporting purposes. The metrics produced by the...**About Client Experience** Our mission within the Client Experience ( CX ) organization is to make it easier for clients… more
- Newegg Inc. (Diamond Bar, CA)
- …capability to manage multiple priorities and projects. + Skilled at translating data insights into actionable business strategies. + Demonstrates a customer- ... forecast staffing needs, and identify operational gaps. + Provide data -driven insights and recommendations to improve efficiency,...meet evolving business needs. + Collaborate with IT and CX teams to analyze IVR data , identify… more
- AltaGas (Springfield, VA)
- …cross-functional improvements. * Maintain clear documentation and version control of all CX visual artifacts and insights assets. **Qualifications, Skills and ... **Job Description** **Position Summary** The Customer Experience Analyst reports to the Manager, Customer Experience and will support the utility's customer… more
- Stanford Health Care (Newark, CA)
- …Overview** The Business Reporting Analyst is a senior position responsible for identifying data needs and metrics and ensuring the integrity of all data used ... (United States of America) Stanford Health Care is seeking a seasoned Business Reporting Analyst - CCaaS to join our Enterprise Contact Center team. The Reporting … more
- Amazon (New York, NY)
- …degree or equivalent - Experience with SQL - Experience defining requirements and using data and metrics to draw business insights - Experience making business ... Description We are seeking a Business Analyst to support Amazon Supply Chain Services (ASCS),...successful candidate will have strong analytical capabilities, experience with data -driven decision making, and the ability to deliver results… more
- Palo Alto Networks (Santa Clara, CA)
- …intelligent solutions. + Predictive Analytics & Proactive Solutions: Leverage machine learning insights from CRM data to identify case trends, proactively ... of precision that drives great outcomes. **Your Career** As an IT Business Analyst , you will be the strategic force transforming our Customer Support operations… more
- Book of the Month (New York, NY)
- …collaborate with the CX team to gather and report on member insights . + Influencer Program Management : Coordinate our monthly influencer program. Over time, ... Mission: Our Digital Marketing Analyst role is designed to accelerate the development...: Compile and analyze member lifecycle performance and campaign data . Conduct tests and interpret results to drive LTV… more
- Coinbase (Salt Lake City, UT)
- …audits on transaction monitoring system (TMS) cases, working with production teams from CX and Compliance. In your day-to-day role, you will be responsible for ... updates, create and present metrics, train new analysts, and work on providing insights through established feedback loops. *What you'll be doing:* * Perform QA… more
- UKG (Raleigh, NC)
- …segments. Executive Communication & Influence + 5+ years of experience presenting complex data and insights to executive or cross-functional leadership, driving ... Preferred but Differentiating Qualifications + Background in predictive analytics, machine learning, or data science for CX . + Experience standing up a signal… more
- Coinbase (Charlotte, NC)
- …supported. The CX Analytics Engineering team bridges the gap between data engineering, data science, and business analytics by building scalable, impactful ... data solutions. We transform raw data into actionable insights through robust pipelines,...doing (ie. job duties):**.* Analytics engineer is a hybrid Data Engineer/ Data Scientist/Business Analyst role… more
- Coinbase (Salem, OR)
- …and optimizing customer support interactions to build an effortless experience. As a Senior Data Analyst on our team, you will own and drive projects that ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization plays an imperative role in achieving our...meaningful business impact. You'll have the opportunity to transform data into valuable business insights and help… more
- CVS Health (Hartford, CT)
- …Creates features and stories for current and future products based on consumer insights , research, business goals, and Customer Experience ( CX ) needs. + Develops ... into product requirements. + Coordinates with talented technical partners from engineering, data science, user design, and architecture teams in a fast-paced, agile… more