- AdventHealth (Altamonte Springs, FL)
- …- Altamonte Springs, FL** **The role you'll contribute:** The Consumer Listening CX Program Manager at AdventHealth is focused on listening to the ... and decisions across the organization. As the Consumer Listening CX Program Manager, you will be responsible for leading...**The value you'll bring to the team:** . Initiate, lead , and deliver the Consumer Listening team's key strategic… more
- Mastercard (Arlington, VA)
- …serve as the customer lifeline to the Mastercard organization. In this role, you will lead the architectural strategy , design and development of scalable and ... policies Simplify and improve the cost/benefit of a function/service/architecture strategy Lead by example with hands-on approaches...establishing solution context and working with scrum teams to design and implement Driving the GCC CX … more
- LinkedIn (Mountain View, CA)
- …technology? We are looking for an experienced and passionate Sr. Manager, MarTech Channel Experiences ( CX ) Email Tech Lead to join our team. In this role, you ... industry best practices that will inform our long-term email technology strategy . + Optimize processes and workflows to achieve higher productivity,… more
- Capgemini (Chicago, IL)
- …their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market ... **Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Microsoft CX Dynamics 365 Tech Lead_ **Location:** _IL-Chicago_ **Requisition ID:**… more
- Wolters Kluwer (Columbus, OH)
- **Senior CX /UX Research Consultant - Remote or Hybrid R0040451** As a **Sr. CX /UX Researcher** , you will join the User Experience department of Wolters Kluwer's ... the necessary data for decision-making regarding products and will lead the team through the entire process of developing...This is done in accordance with the principles of Design Thinking and Lean Startup in a corporate environment.… more
- Baylor Scott & White Health (Dallas, TX)
- …demonstrating successful research outcomes and the ability to influence product design and strategy . Expertise in conducting qualitative and quantitative ... **JOB SUMMARY** As a Senior CX Researcher, you will hold a pivotal role...stakeholders. You will collaborate extensively with cross-functional teams to lead qualitative research efforts, distilling complex findings into actionable… more
- Capgemini (Chicago, IL)
- …their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market ... Sales Cloud Experience is needed with experience on various modules example Lead , Opportunity Management, Forecasting + Experience with Sales CoPilot or GenAI… more
- Sanofi Group (Bridgewater, NJ)
- …products and digital solutions. + Reallocate resources to meet priorities under tight deadlines; lead a team of CX Strategy employees and contractors. + ... **Job title:** Consumer Experience Strategy Lead **Location:** Bridgewater, NJ /...possible. Ready to get started? **Main responsibilities:** + Deliver CX strategy across digital products: define plans,… more
- Information Technology Strategies (Washington, DC)
- …support as needed. + Will lead and participate in sessions that leverage CX /UX design methods and strategies. + Will translate user needs into concepts, ... CX vision, tradeoffs, and decisions. + Will lead efforts to develop and implement design ...all products. + Will drive a plain language content strategy to facilitate an easy-to-understand user experience for all… more
- Insight Global (Washington, DC)
- …qualitative research, creating journey maps and personas. Project Role Responsible for: Set overall strategy for the project Lead and manage a team of 4-6 people ... to obtain a Public Trust security clearance Experience leading a customer experience ( CX ) / service design project Project Management Certification (eg, Project… more
- Truist (Charlotte, NC)
- …(Excel, Tableau) + Strong cross-functional collaboration & facilitation skills; ability to design , structure & lead productive and efficient working sessions to ... consumer & small business banking at Truist, our digital, CX and marketing team is focused on delivering seamless,...in Business Administration, or equivalent + Experience in channel strategy , design thinking & strategic planning roles… more
- Capgemini (Atlanta, GA)
- …their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market ... We are seeking an experienced and dynamic individual to lead our consulting sales process across multiple Oracle SaaS...process across multiple Oracle SaaS pillars (ERP, SCM, HCM, CX ). The ideal candidate will be responsible for driving… more
- MetLife (New York, NY)
- …future needs of the customers, aligned to customer journeys, business goals and larger CX strategy . * Manage CX opportunities and articulate solutions ... Marketing organization is evolving to enable our Next Horizon strategy . The organization has outlined a new vision -...and attracts top talent. The Role: The Customer Experience ( CX ) Manager will be the key person responsible for… more
- Boehringer Ingelheim (Duluth, GA)
- **Description** The AD Business Architecture & Strategy position leads and advocates strategic direction for US Commercial Business ecosystem landscape including ... initiatives with various Customer Experience ( CX ) pillars, the Strategic Business Units, and other Commercial...our Business teams locally and globally. This role will lead Technology Governance, standards, processes, and tools locally and… more
- Western Union (New York, NY)
- **Senior Manager,** **Conversion Strategy ** **-** **New York, New York** Are you ready to work with an international organization committed to making financial ... to join Western Union as the Senior Manager, Conversion Strategy . ** ** **Western Union powers your pursuit** The...repeat transactions and loyalty. ** ** **Role Responsibilities** + Lead a cross functional team focused on improving our… more
- Concentrix (Columbus, OH)
- Job Title: Senior Data Analytics Strategy Consultant Job Description Your Journey at Concentrix Starts Here: At Concentrix, our mission is to be the greatest ... will work with the best in the world to design , implement and strategize IT, security, application development, innovation,...vision of develop, build and run the future of CX . We're a remote-first company looking for the absolute… more
- Amazon (Newark, NJ)
- …each other. Imagine your future with us. ABOUT THIS ROLE The Customer Experience ( CX ) & Conversion Rate Optimization (CRO) Lead will optimize the Audible ... US & Canada, Europe, APAC, and Latin America. The CX & CRO Lead will work in... & CRO Lead , you will - Lead the global CRO strategy for Audible… more
- Amazon (Bellevue, WA)
- …SCOT: http://bit.ly/amazon-scot. We are looking for a Senior Program Manager (L6) to lead our Heavy Bulky Carrier Strategy . This team leads planning and ... (3) Embrace the ambiguity of multiple agendas in driving CX , cost and carrier capacity sourcing strategies. You "Think...to determine and drive improvements - Experience owning program strategy , end to end delivery, and communicating results to… more
- Walmart (Sunnyvale, CA)
- …you'll be empowered and equipped to do the best work of your life. As Sr. Design Researcher Lead , International, you'll play a critical role in ensuring the ... In this role, you'll be expected to contribute and lead across Design Research , Data Analysis,...engaging activation activities + Work with the Localization, Content Strategy and UX Design functions in close… more
- Amazon (Seattle, WA)
- …and remove roadblocks * Use data and customer insights to confidently defend design solutions with senior leaders * Lead brainstorming and critique sessions ... for a hands-on leader who establishes a vision and strategy , scales their impact by empowering other designers on...Design team is responsible for the customer experiences ( CX ) that makes it easier and more enjoyable for… more