- AdventHealth (Altamonte Springs, FL)
- …from customer surveys and other quantitative and qualitative sources of data. The CX Manager reports to the Director of Experience Programs & Intelligence. ... - Altamonte Springs, FL** **The role you'll contribute:** The Consumer Listening CX Program Manager at AdventHealth is focused on listening to the… more
- Amazon (Westborough, MA)
- …to drive execution to the plans. Highlight misses, direct appropriate closure actions within MSP CX * Assist MSP CX Director in developing and delivering key ... role, and key member of the Mechatronics and Sustainable Packaging, Customer Experience (MSP CX ) organization. As a Principal, you will be the MSP CX functional… more
- McAfee, Inc. (Frisco, TX)
- …of customers? Do you want to be part of redefining success as part of the CX leadership team? As the Director of Outsourced Service Operations, you will lead a ... **_Job Title:_** Director , Outsourced Service Operations **_Role Overview:_** Is transforming...Outsourced Service Operations **_Role Overview:_** Is transforming VMOs and CX Operations your driving passion? Do you understand how… more
- Staples (Framingham, MA)
- **Position Summary:** We are seeking an experienced Director , Digital Experience to lead and manage the site experience of our B2B eCommerce site, Staples Business ... digital solutions + Oversee the design and execution of CX projects, ensuring they meet business objectives and timelines...a team of managers and specialists in the digital CX department + Establish clear performance metrics and conduct… more
- Concentrix (Columbus, OH)
- Job Title: Director , Sales Account Management Job Description ** Director , Sales Account Management, Retail Vertical** At Concentrix Catalyst, we partner with the ... world's most customer-obsessed companies to conceive, engineer, and deliver pioneering CX transformation solutions that power our clients' success. Our teams are… more
- Sacramento Municipal Utility District (Sacramento, CA)
- …is seeking a director to provide leadership for the Customer Experience ( CX ) Planning & Integration department. The incumbent plays a pivotal role in ensuring ... Title: Director , Customer Experience Planning and Integration Department: Customer...exceptional customer experiences across all touchpoints and advancing CCS's CX framework. As a member of the senior leadership… more
- Boehringer Ingelheim (Duluth, GA)
- …programs reflect Boehringer Ingelheim's high regard for our employees. The Director , Pet Parasiticide Business Intelligence will be responsible for driving strategic ... and business analysis (eg, ROI, predictive modeling, etc.), the Director drives the implementation of novel and/or best in...this capability for the species. + Business liaison into CX and DA&I - The team under this role… more
- nVent (Minneapolis, MN)
- …our customers with inventive electrical solutions. We are looking for an experienced Director , Customer Experience & Insights to join nVent to lead and elevate the ... function of customer experience ( CX ) and insights to the next level. At nVent,...Reporting to the Chief Marketing Officer and EVP, the Director , Customer Experience and Insights will oversee the development… more
- Harvard Maintenance Inc (Durham, NC)
- …that promotes respect and embraces diversity". Job Summary: The National Account Director is responsible for managing some of Harvard's most strategic client ... that exceeds expectations and meets all Key Performance Indicators. The National Account Director must be energetic and of strong character. They must be passionate… more
- Verint Systems, Inc. (Columbus, OH)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... Learn more at www.verint.com . **Overview of Job Function** Verint's Sr. Director , Engineering oversees a specific product area within our B2B Enterprise SaaS… more
- Concentrix (Columbus, OH)
- Job Title: Director of Sales Job Description Our New Logo Sales Professionals enjoy the ability to leverage contacts across various verticals and a world class ... and thrive in business, especially in today's climate. We are an end-to-end CX Solutions company because, "Experience is Everything". We are looking for an… more
- Intuit (San Diego, CA)
- Overview As the Director of the Consumer Group Core Experiences and Customer Experience Management team, this role will be responsible for building and leading a ... customers, and builds its offerings, both across the Consumer Group and Intuit. This Director role will be pivotal in the ongoing transformation of the role Customer… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW As a BPO Director of Operations in a rapidly growing industry, you will be leading business process outsourcing and software development ... our physical contact center locations. SALARY Commensurate - POSITION RESPONSIBILITIES Director of Operations are responsible for the management and development of… more
- Amazon (Newark, NJ)
- …your future with us. ABOUT THIS ROLE We are looking for an Associate Director , Global Product Marketing to help further grow and accelerate our unique offering and ... content, globally. As Associate Director , Global Product Marketing, you'll have the opportunity to...and Country Leadership on new core features, benefits, and CX enhancements that will delight and engage current and… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is seeking a BPO Insurance Sales Director experienced in Property and Casualty and Life insurance to support complex business process ... - POSITION RESPONSIBILITIES The responsibilities of an insurance sales director include setting and monitoring sales goals, facilitating the professional… more
- BD (Becton, Dickinson and Company) (Franklin Lakes, NJ)
- …your best self. Become a **maker** **of possible** with us. The Director of Marketing, Specimen Management Business Group is responsible for driving profitable ... leading a team of Business Line Marketing Associates. The Director of Marketing reports directly to the Sr. ...enhance the customer experience post-purchase aligned to our Global CX strategy. + Develop and execute strategic initiatives that… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Claims Director experienced in Property and Casualty and Life insurance to support complex ... that will professionally represent the company and its customers. Other Director Qualifications Include: + Requires 10+ years of insurance experience building… more
- Mass Markets (Las Cruces, NM)
- …and growth. SALARY $60000 - $80000 / year POSITION RESPONSIBILITIES The Associate Director is responsible for the management and development of supervisors and all ... associated with day to day contact center operations. Operationally, the Associate Director is responsible for the development and implementation of all operational… more
- Mastercard (Harrison, NY)
- …drives innovation and delivers better business results. **Title and Summary** Director , New Benefits & Strategic Loyalty Partnerships (New Benefits, Cardholder ... As part of the Global Cardholder Services team, the Director , New Benefits Cardholder Services will be accountable for...Jointly with external and internal partners, design a seamless CX /UX for new benefits; ensure that onboarding and delivery… more
- Verint Systems, Inc. (Columbus, OH)
- …every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering CX Automation. We ... hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative… more