- MetLife (New York, NY)
- CX Lead Location(s) + Posting Location:New York, New York Country United States Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance ... delivering high value for customers against marketing priorities and vision. The CX lead will bring an outcomes- and journey-focused perspective to enable key… more
- LinkedIn (Mountain View, CA)
- …technology? We are looking for an experienced and passionate Sr. Manager, MarTech Channel Experiences ( CX ) Email Tech Lead to join our team. In this role, you ... critical stages of the funnel (eg targeting, personalization, testing, sales lead handoff) + Improve our engineering and business operations operational efficiency… more
- Capgemini (Chicago, IL)
- …**Job:** _Developer_ **Organization:** _NA APPS LOC PRACTICE_ **Title:** _Microsoft CX Dynamics 365 Tech Lead_ **Location:** _IL-Chicago_ **Requisition ID:** ... + Strong understanding on Power Platform for additional customizations. + Experience with Power Pages to build customer facing portals. + Experience of Power Virtual Assistant implementation + Experience with Sales Premium License features Sales Hub, Sales… more
- Warner Bros. Discovery (Richmond, VA)
- …here you can thrive. **Your New Role ** The Customer Support Lead will provide guidance to coordinators, assist with escalated customer contacts, communicate ... leaders, to ensure errors and issues are reported and prioritized. The Team Lead must have strong interpersonal and communication skills and have the capacity to… more
- SAP (New York, NY)
- …digital journey and direction motion for our customers. **What youll do:** + Lead cross functional workshops across board areas including M&S, CS, PE, T&I ... organizations to develop customer journeys and services maps + Leverage human-centered design principals to create compelling experiences as applied to customer journeys and for key moments of truth + Define future state solutions for technology tools across… more
- DXC Technology (Austin, TX)
- …**Essential Job Functions:** * Provide visionary leadership to the SAP team, guiding their professional growth and fostering a collaborative and innovative work ... environment. * Develop and maintain strong relationships with key clients. Understand their technology challenges, collaborate on solutions, and ensure project success and client satisfaction. * Collaborate with the team to design and develop innovative,… more
- Nightwing (Sterling, VA)
- …the win rate, increasing bid efficiencies and improving capture excellence across the Accounts. The CX Lead serves as the lead Capture Executive for top ... pursuits within the Accounts. Additionally, the CX Lead is responsible for leading and instilling a winning culture within the Fed-Civ and DoD Accounts to… more
- Sanofi Group (Bridgewater, NJ)
- …Strategy Lead **Organization:** Digital Consumer Experience **Report to:** Manager, CX Strategy **Location :** New Jersey, Boston **About the Job** Sanofi is ... engagements with patients, customers, employees, and stakeholders. The Consumer Experience ( CX ) Strategy lead provides the end-to-end consumer experience… more
- Amazon (Newark, NJ)
- …each other. Imagine your future with us. ABOUT THIS ROLE The Customer Experience ( CX ) & Conversion Rate Optimization (CRO) Lead will optimize the Audible ... Audible across the US & Canada, Europe, APAC, and Latin America. The CX & CRO Lead will work in collaboration with local marketing teams, analyze customer data,… more
- Zurich NA (Schaumburg, IL)
- …person will work in a hybrid schedule at our Schaumburg NA HQ. As a UI/UX/ CX Lead , your main responsibilities will involve: + Gather and evaluate user ... Lead UI/UX Designer 111806 Zurich North America is currently hiring a Lead UI/UX Designer and this… more
- Wells Fargo (San Francisco, CA)
- …customer experience at Wells Fargo, and ultimately to deliver actionable insights that will lead to CX improvements. As an individual contributor, this role is ... information delivery or presentations to key stakeholders and senior management + Lead discovery of new CX data sources to enrich insights + Lead the… more
- Hensel Phelps (Irvine, CA)
- …and maintain Cx progress visual tracking/status tools + Develop agenda and lead project Cx team meetings communicating the Cx schedule, sequencing, ... commercial construction with an MEPF/building controls contractor, general contractor, and/or Cx agency. + A bachelor's degree or relevant experience, preferably in… more
- iParametrics LLC (Irvine, CA)
- …maintain Cx progress visual tracking / status tools. + Develop agenda and lead project Cx team meetings communicating the Cx schedule, sequencing, ... trade partners during through plan development, inspections and ultimately the Cx testing process. + Competency surrounding utilization of all standard MEPF/building… more
- Concentrix (Columbus, OH)
- …to build compelling account-growth plans. + A confirmed ability to develop and lead CX Transformation conversations across a broad spectrum of C-level executives ... the world's most customer-obsessed companies to conceive, engineer, and deliver pioneering CX transformation solutions that power our clients' success. Our teams are… more
- Amazon (New York, NY)
- …* Determine appropriateness of ad content based on regulatory and market considerations. * Lead Ads CX program reviews with leadership of the end-to-end PV ads ... you will invent, improve and drive Prime Video Ad CX , in order to surprise and delight both streaming...This role focuses on Prime Video Ad Customer Experience ( CX ) Rules and Ad CX strategy, with… more
- Pfizer (Collegeville, PA)
- **ROLE SUMMARY** The Customer Experience ( CX ) Research & Insights Manager will become a team member of the CX Research & Insights Team within the Customer ... Experience & Engagement ( CX &E) organization and will report directly to the Sr....Contribute to translate business issues into research design and lead screener and discussion guide development, recruitment monitoring, quality… more
- AdventHealth (Altamonte Springs, FL)
- …- Altamonte Springs, FL** **The role you'll contribute:** The Consumer Listening CX Program Manager at AdventHealth is focused on listening to the ... and decisions across the organization. As the Consumer Listening CX Program Manager, you will be responsible for leading...**The value you'll bring to the team:** . Initiate, lead , and deliver the Consumer Listening team's key strategic… more
- Mastercard (Arlington, VA)
- …better business results. **Title and Summary** Principal Solution Architect - GCC CX Technology Principal Solution Architect - GCC CX Technology Overview ... the customer lifeline to the Mastercard organization. In this role, you will lead the architectural strategy, design and development of scalable and reliable contact… more
- Insight Global (Sunnyvale, CA)
- Job Description Insight Global is looking for a solution lead with deep Customer Experience understanding and expertise. The candidate must have business and ... flexibility and are scalable as well as sustainable . Contribute to CX strategies by providing comprehensive capability development analysis and solution development… more
- Amazon (Dallas, TX)
- …even image yet. The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team is responsible for providing support to internal fulfillment and ... ship customer orders. In this role on the MSP CX team, you will be responsible for developing, implementing...and performance management. In this role you will also lead deep dives into product performance issues and/or systemic… more