- Parexel (Baltimore, MD)
- …trials are the first step in testing these novel treatments in humans. At Parexel, the ** Call Center Agent ** is a business crucial role in ensuring panels of ... screening appointment dates/times and communicating this information to all relevant call - center personnel + Communicating and coordinating status of recruitment… more
- Bank OZK (Little Rock, AR)
- …responsible for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with ... Knowledge, Skills & Abilities + Comprehensive knowledge of online banking software and call center policies and procedures. + Knowledge of card systems and… more
- Westat (Gaithersburg, MD)
- …basis. **Basic Qualifications:** - A minimum of 1 year of customer service or call center experience. - US Citizenship is required by contract. **Preferred ... **29108BR** **Job Title:** Help Desk Agent (Hourly) **Location:** MD - Gaithersburg **Job Description:**...unresolved issues in a timely manner. **The Help Desk Agent shift is 9:00 am - 5:30 pm, Monday… more
- Morley (Indianapolis, IN)
- …**_Eligibility Requirements_** + One or more years of customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role ... appointment for customers to have the issue fixed. Your call will alert customers to the safety issue, letting...or equivalent + Available to work shifts within the center 's hours of operation: + Monday to Friday +… more
- Sabre (Orlando, FL)
- …We strive to provide the guest with the best experience from the first phone call . What does a Customer Service Reservation Agent do? + Assist our guest ... At Sabre, we make travel happen. Positioned at the center of the business of travel, our platform connects...renowned hotel brands and independent properties worldwide. A Reservation Agent within our Hospitality unit takes inbound calls for… more
- DHL Express, Inc. (Middleburg Heights, OH)
- …Start YOUR career with DHL today DHL is currently hiring for a Service Agent . Operation Agents provide operational management and support at service center ... safety, security, regulatory, and company policies. This is an "on- call " position, meaning that there are no set hours...customer service, sales and operational support for the Service Center * Answers phone and greets visitors * Resolves… more
- Home Depot (Northlake, IL)
- …Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The ... to maximizing productivity and leverage expenses for the Home Depot distribution center . DC Operations Managers must analyze trends, solve problems and motivate and… more
- ABBTECH Professional Resources, Inc. (MD)
- …Amazon Q in Connect domains, knowledge sources, guided workflows, and step-by-step agent assist experiences. + Implement S3-based call and chat transcript ... build and enhance AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon...Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service transactions, and escalation. + Enable and… more
- Olympus Corporation of the Americas (Westborough, MA)
- …of innovative global policies requirements andstrategies for Quality Systems. + Change agent to break down barriers to prepare and influence direct team other ... leading a team with integrity and unity. + Change agent to break down barriers to prepare and influence...12 Paid Holidays + On-Site Child Daycare, Cafe, Fitness Center ** **Connected Culture you can embrace:** + Work-life integrated… more
- Carnegie Mellon University (Pittsburgh, PA)
- …real-world traffic situations, including unusual pedestrian behaviors, edge cases, and multi- agent interactions in urban environments. + Conduct research on how to ... Concierge Team (https://www.cmu.edu/hr/work-life/support/family-child-care-resources/index.html) to help navigate childcare needs, fitness center access (https://athletics.cmu.edu/recreation/facilities)** **,** **and much more!** **For a… more
- altafiber (Cincinnati, OH)
- …preferred + Prior experience in telecommunications preferred + Prior experience in a call center preferred + Strong organizational and time management skills ... home phone, long-distance, internet, and video products through outbound dialing. The agent must be self-motivated, have a thorough understanding of products and… more
- The Clorox Company (Pleasanton, CA)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... the willingness and vision to act as a change agent **Workplace type:** 3 days in the office, 2...its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash… more
- The Clorox Company (Oakland, CA)
- …our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact ... data, and technology. You would also be a change agent to continue evolving the process of deploying these...its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …Cloud platform to support business requirements. + Develop custom integrations, APIs, and call flows to enhance customer and agent experiences in the Genesys ... Cloud. (Required) + Strong knowledge of Genesys Cloud architecture, APIs, call flows, and integrations. (Required) + Experience working with Healthcare Insurance… more
- Oatey (Shakopee, MN)
- …cause. + Broad understanding of the manufacturing process. + Previous experience in a call center environment. + Previous experience in a technical support role. ... order information from email, phone, fax or EDI. Coordinate with local sales agent to resolve customer application issues. + Ensure special instructions are clearly… more
- HCA Healthcare (St. Petersburg, FL)
- …Do you want to join an organization that invests in you as a(an) Nutrition Care Call Center Agent ? At HealthTrust Supply Chain, you come first. HCA ... have the opportunity to make a difference. We are looking for a dedicated Nutrition Care Call Center Agent like you to be a part of our team. **Job Summary… more
- ManpowerGroup (Baltimore, MD)
- Our client, is a leading healthcare organization, and is seeking a Call Center Agent to join their team. As a Call Center Agent , you will be part ... to be onsite once a month, (working remotely otherwise). **Job Title:** Call Center Agent **Location:** Baltimore, MD **Working Hours:** Wednesday - Sunday… more
- ManpowerGroup (Baltimore, MD)
- Our client, Johns Hopkins, is a leading healthcare organization, is seeking a Call Center Agent to join their team. As a Call Center Agent , you ... Sunday-Thursday 2:00pm-10:30pm 3rd Month - Normal Shift, Tuesday-Saturday 12:30pm-1pm **Job Title:** Call Center Agent - (Tuesday - Saturday 12:30pm - 11pm)… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW CALL CENTER AGENT (HIRING IMMEDIATELY) We are looking for call center agents to support inbound and outbound customer service and ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Call Center Agent position is responsible for assisting internal and external customers of the assigned department with service ... Two years of related experience + Previous customer service experience in a call center or other telephone communication environment preferred **LICENSES AND… more
