- Novo Nordisk Inc. (Plainsboro, NJ)
- …regulations including FDA and ICH regulations and guidelines Expertise in safety databases, call center telephony systems and quality systems Knowledge of ... and Compliance, Global Safety, and centralized teams (eg, Training and Documentation, Quality , Supplier and Contract Management and Digital Enablement ). This… more
- BeOne Medicines (Emeryville, CA)
- …leaders to ensure CRM delivers measurable business outcomes - insight velocity, engagement quality , and operational efficiency. + Lead CRM as part of the broader ... enterprise data and digital standards. **Global CRM Operations** + Lead the CRM Center of Excellence (CoE) and operations teams to ensure reliable, high- quality … more
- Olympus Corporation of the Americas (Westborough, MA)
- …Technical Implementation Engineer is a key member of the ESE Digital Enablement team, responsible for guiding new customer implementations of Ecosystem software. ... cross-functional teams including engineering, product management, customer support, and quality assurance. Their focus will be on fostering effective communication… more
- General Motors (Austin, TX)
- **Job Description** **Staff Technical Program Manager, End User Services & Enablement ** **Hybrid:** This role is categorized as hybrid. This means the successful ... candidate is expected to report to the Technical Innovation Center in Warren (MI) or Austin (TX) three times...and scale of GM's enterprise End User Services & Enablement programs. In this highly cross-functional and strategic role,… more
- Sprinklr (MA)
- …social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, ... trusted customer experiences worldwide. **Job Description** The VP of Global Sales Enablement will manage a multi-team organization, strategy, and execution for all… more
- Evolent (Little Rock, AR)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... practice groups. **Key Responsibilities:** + Drive EMR-first Value-Based Care Enablement Strategy + Conduct thorough assessments of existing medical oncology… more
- MAPFRE Insurance (Webster, MA)
- …**Nearest Major Market:** Worcester **Job Segment:** Claims, Insurance Fraud, Recruiting, Call Center , Change Management, Insurance, Human Resources, Customer ... AVP, Claims Enablement Date: Oct 17, 2025 Location: Webster, MA,...term business objectives. **Oversees SIU, Claims Training, and Claims Quality , ensuring operational excellence while championing innovation, talent development,… more
- Intuit (Mountain View, CA)
- …Excellence. **Responsibilities** **(Must have Quality Assurance Management experience supporting Call Center Sales and Service)** **Evolve and Scale the ... ensures learnings are prioritized, tested, and translated into coaching, enablement , and cross-functional strategies. Acting as both a guardian...the foundation for a scalable Quality Center of… more
- Antech Diagnostics (Lake Success, NY)
- …of unwavering commitment to empathetic and caring veterinary diagnostic support via the Support Enablement Team. The Call Center Data Analyst will be ... relevant job-related skills, experience, education, training and budget.** **Job Purpose/Overview** The Call Center Data Analyst delivers on the Antech Customer… more
- CoStar Realty Information, Inc. (Richmond, VA)
- …reinforcement and coaching during our new hire's nesting period, and provide live sales call coaching to help sellers apply what they've learned in real time. You'll ... feel relevant, actionable, and energizing. You'll collaborate closely with Sales Enablement , Sales Leadership, Product, Marketing and other cross-functional teams to… more
- Sprinklr (NY)
- …social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, ... occasionally within other theaters. **Tea** **m overview** The Value team is Sprinklr's Center of Excellence (CoE) for value-based selling and success. We have two… more
- UGI Corporation (King Of Prussia, PA)
- …Market:Philadelphia Job Segment: QA, Quality Assurance, Compliance, Military Intelligence, Call Center , Quality , Technology, Legal, Government, Customer ... years of experience in data analysis, reporting, or business intelligence role + Call center or customer service environment experience highly preferred +… more
- Marriott (Bethesda, MD)
- …with FinOps principles and cloud/SaaS license optimization strategies. Exposure to managing call center software suites (eg, workforce management, call ... over all software titles used by onsite, remote, and partner company agents within the call center environment. Partner with HAM Managers to ensure that new hire… more
- Walmart (Bentonville, AR)
- …including IVR, call routing, workforce engagement management, analytics, quality monitoring, and omnichannel enablement . + Ensure seamless integration ... to lead the strategy and evolution of our Contact Center as a Service (CCaaS) platform. This leader will...and execute the long-term vision for our enterprise contact center ecosystem, leveraging cloud-based contact center technologies,… more
- Wayfair (Boston, MA)
- …an ongoing prioritization backlog. + 2+ years of experience in the field of Quality , Call Center Operations, and/or Customer Service, including working with ... vision, we are implementing AI and Automation across our Quality environment. The Workforce Tech Enablement team...who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and… more
- Marriott (Bethesda, MD)
- …in a federated model, this role will lead and enable a team of local call center technicians (non-ITAM skilled) to perform daily asset management tasks while ... data reconciliation, and supporting evidence collection. Experience supporting multi-location or call center environments, with a mix of company-owned and… more
- Citigroup (Jacksonville, FL)
- …of the wealth client as well as a detailed understanding of contact center management and technology enablement . Leads teams, processes and projects designed ... Service leads and supports transformation initiatives for the National Investor Center and the overall Citigold business, especially those focused on workforce… more
- Leidos (Gaithersburg, MD)
- …career GenAI Cloud Engineer to help design, secure, and automate an AWS contact center platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, ... dips, and safe fallbacks to agents. - Implement deflection strategies and streamline call paths for reduced AHT and improved CSAT, with change control, automated… more
- USAA (San Antonio, TX)
- …learning (AI/ML) across USAA's enterprise, including key bank operations such as ** call center optimization, complaints program analytics, and digital servicing ... experience developing agent-based AI solutions tailored to banking operations such as call center automation, digital servicing, and complaints resolution. +… more
- Carnival Cruise Line (Fort Lauderdale, FL)
- …3+ years of experience in a sales trainer, learning & development, or sales enablement role, preferably in a high-volume contact center environment. + Proven ... in driving revenue and guest satisfaction by equipping inbound and outbound contact center agents with the skills, knowledge, and tools necessary to achieve sales… more
