- KSA Integration LLC (Stafford County, VA)
- Call Center Program Manager Fully Remote * Stafford, VA (http://maps.google.com/maps?q=Stafford+VA+USA+22554) Description KSA Integrationis a ... Position Overview:We are seeking a highly motivated and experienced Program Manager to join our team. The...ideal candidate will have a strong background in managing call centers and customer service centers, with a focus… more
- Alaska Airlines (Seattle, WA)
- …administration of the Reacomm tool. + In coordination with the Call Center Technology Program Manager , maintains the CCO Emergency Response Checklist, ... and meeting KPIs for each line of business. The Manager Call Center Ops &...medical, dental and vision benefits + Generous 401k match program + Quarterly and annual bonus plans + Generous… more
- SOS International LLC (El Paso, TX)
- …encourages diversity, teamwork and personal development. + Collaborate with the Call Center Manager and Program Managers and functional/process Leads to ... deliver operational oversight encompassing program Performance. + Directly supervise and monitor Team members...Managers. + Perform other duties as assigned by the Call Center Manager , displaying adaptability… more
- IQVIA (Atlanta, GA)
- …program . Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management. _The information ... changes to reduce overtime to limit company expenses + Monitor and verify call center staff phone calls with patients, providers, and third-party payers + Review… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS The Call Center Sales Manager oversees all aspects of our call ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Three Saints Bay (Suitland, MD)
- ** Call Center Manager (3685)** Location **Suitland, MD** Job Code **3685** \# of Openings **1** Apply Now ... and a Federal Government Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:** + Ensure that proper… more
- Marriott (Kissimmee, FL)
- …Remotely?** N **Relocation?** Y **Position Type** Management **JOB SUMMARY** Oversees daily call center operations to ensure that guests and potential guests ... that revenue opportunities are maximized. Facilitates initial and ongoing training for the call center staff. Assists with the preparation and administration of… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our...PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty and Life insurance to ... In this role you will coordinate the work of call center insurance supervisors and agents engaged...MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center ... MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center ... MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Transdev (Hyattsville, MD)
- …Find out more at www.TransdevNA.com or watch an overview video athttps://youtu.be/ilO5cv0G4mQ The Call Center Training Manager will lead the training of ... all operations staff, including Dispatchers and Schedulers. The Training Manager reports to the General Manager , supervises...three years' experience training call and control center staff, including program and curriculum development… more
- State of Indiana (Madison, IN)
- Call Center Manager Date Posted:...well as vision and dental plans + Wellness Rewards Program : Complete wellness activities to earn gift card rewards + ... of nature and make memories naturally! Role Overview: The Call Center Manager ensures smooth...(2) fully-funded pension plan options + A robust, comprehensive program of leave policies covering a variety of employee… more
- DXC Technology (Oklahoma City, OK)
- …facilitating customer experience transformation. We are seeking a highly skilled and experienced Manager for our Insurance Call Center Services. We expect ... + Oversees the day-to-day operations of the customer support center operations. + Conveys customer feedback to product development...and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress… more
- Hartford HealthCare (Wethersfield, CT)
- …Medical Group* **Title:** *Project Manager (II) - Hartford HealthCare Call Center * **Location:** *Connecticut-Wethersfield-1290 Silas Deane Hwy Wethrsfld ... specialties. With our new state of the art Access Center , we are creating a culture of "YES". A...our journey to YES! *Job Description * The Project Manager (Regional-Local) works alongside the members of the Access… more
- University of Rochester (Rochester, NY)
- …approves the ordering of medications for patients treated at the medical center . Oversees and directly contributes to compounding, preparation and dispensing of ... medications for patients of SMH in accordance with all applicable state and federal laws and regulations for Pharmacy practice. Supervises pharmacy technicians. **SPECIFIC RESPONSIBILITIES:** 1. The Level III pharmacist has direct supervision and management… more
- University of Rochester (Rochester, NY)
- …approves the ordering of medications for patients treated at the medical center . Oversees and directly contributes to compounding, preparation and dispensing of ... medications for patients of SMH in accordance with all applicable state and federal laws and regulations for Pharmacy practice. Supervises pharmacy technicians. **SPECIFIC RESPONSIBILITIES** **:** + The Level III pharmacist has direct supervision and… more
- Penn Medicine (Radnor, PA)
- …plan to address, develop and implement an effective communication plan with your Call Center team and Manager . Responsible for proactively communicating ... scheduling expertise in the CPUP OB/GYN Call Center . Responsible for proactively collaborating with Manager ,...call statistics. Uses data to design and implement program and/or staffing changes. + Provides ACD call… more
- Beth Israel Lahey Health (Haverhill, MA)
- … Center Director, the Call Center Evening Manager monitors call center program guidelines and policies with the purpose of ensuring compliance ... Clinician Evening Manager for our Emergency Services Call Center ! The Triage Evening Manager...functioning of the Emergency Services Division Call Center , including oversight and monitoring of the program… more
- Central Maine Medical Center (Auburn, ME)
- …and for each other every day. Central Maine Healthcare Orthopedics is looking for a manager for their Abulatory Care Center ! This is a full time, benefits ... eligible position Position Summary: The Manager of Ambulatory Care Center oversees the...resolution of office practice issues Participates in rotating weekend call for Ambulatory Care Centers with other Managers* Accepts… more