- TTEC (Bridgeport, CT)
- …diploma or equivalent 6 months or more in training and adult learning or call center experience Team building and nurturing an inclusive learning environment ... absence and attendance throughout the training process. You'll report to the Training Manager . We're looking for a Trainer to welcome and excite new hires as… more
- Three Saints Bay (Martinsburg, WV)
- ** Call Center Quality Manager (4764)** Location **Martinsburg, WV** Job Code **4764** \# of Openings **1** Apply Now ... LLC, and a Federal Government Contractor industry leader, is seeking a ** Call Center Quality Manager .** **POSITION RESPONSIBILITIES:** + Oversees the… more
- Intuit (Mountain View, CA)
- …Excellence. **Responsibilities** **(Must have Quality Assurance Management experience supporting Call Center Sales and Service)** **Evolve and Scale the ... **Overview** The Quality Assurance Manager is an individual...the foundation for a scalable Quality Center of...Continuous Improvement to document learnings and evolve toward a Quality Center of Excellence. **Identify & Test… more
- Bank OZK (Little Rock, AR)
- …for developing, implementing, and refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the ... calibration meetings to align team objectives, address concerns, and share insights on call center performance and quality trends. + Leads monthly touch base… more
- Fair Haven Community Health Care (New Haven, CT)
- …equitable, high- quality , and culturally responsive patient-centered care. Job purpose The Call Center Manager is responsible for the strategic, ... Operations, the Manager leads a team of call center staff including leads and representatives....and scheduling workflows for accuracy, protocol adherence, and service quality , while maintaining the Call Center… more
- Mass Markets (Wichita, KS)
- …organization. TheCall Center Sales Manageroversees all aspects of our call center team. As a sales manager , you will ensure an exceptional customer ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager...Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Mass Markets (Killeen, TX)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and ... activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager...Operations Manager position is responsible for ensuring call quality from start to finish, and… more
- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location **Denver, CO** Job Code **3684** \# of Openings **1** Apply Now ... Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:**...+ Electronic file review for all dispatch personnel - quality assurance program. + Radio/Phone and Alarm reviews (daily)… more
- Mass Markets (Las Cruces, NM)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial...for ensuring call quality from start to finish, and pro-actively seeks ways… more
- Bath Planet (St. Charles, MO)
- Assistant Call Center Manager -...and those with accessibility needs. Our commitment to exceptional quality and craftsmanship has made us a trusted name ... support this exciting growth! We're looking for an Assistant Call Center Manager to join...work with a growing and innovative company that values quality and customer satisfaction. Join us and be part… more
- Ivyhill Technologies LLC (Bethesda, MD)
- … Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing and supervising all ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Bath Planet (San Antonio, TX)
- Call Center Manager Creating a fresh solution to bath remodeling, BathPlanet offers a stylish, cost-effective, low-maintenance bath improvement to ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...of San Antonio is looking to hire an experienced Call Center Manager to work… more
- Washington Suburban Sanitary Commission (WSSC) (Laurel, MD)
- Position Information Functional TitleSr. Manager , Customer Care ( Call Center ) Recruitment Category TypeStandard Functional CategoryCustomer Service ... care organization + Expert operational knowledge of call center telecommunications, workforce management, and quality management technology, including… more
- Luxury Bath Technologies (Port Huron, MI)
- Call Center Manager - Port...What You'll Do: + Oversee daily call center operations, ensuring smooth scheduling and high- quality customer ... raise industry standards, we've earned a reputation for unmatched quality and workmanship across our full line of acrylic...bath and shower systems. We're currently seeking an experienced Call Center Manager to lead… more
- Luxury Bath Technologies (Tukwila, WA)
- Call Center Manager Creating a fresh solution to bath remodeling, Luxury Bath of Seattle offers a stylish, cost-effective, low-maintenance bath improvement ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...Bath of Seattle is looking to hire an experienced Call Center Manager in our… more
- Centene Corporation (Topeka, KS)
- …the implementation, maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, ... quality audit goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice and skill development as… more
- PennyMac (St. Louis, MO)
- …through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor Customer Service ... effective service to customers while maximizing employee production and quality . As the Manager , you will...to achieve department goals. The Customer Experience / Mortgage Call Center Manager will :… more
- Bath Planet (Vancouver, WA)
- Confirmation Call Center Manager Creating a fresh solution to bath remodeling, Miller Home Renovations offers a stylish, cost-effective, low-maintenance bath ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...products. We are looking to hire an experienced Confirmation Call Center Manager in our… more
- Bath Planet (Toms River, NJ)
- Confirmation Call Center Manager Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement ... the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind...Bath Planet is looking to hire an experienced Confirmation Call Center Manager in our… more
- ARAMARK (Philadelphia, PA)
- …transform healthcare hospitality through innovation, service excellence, and meaningful impact. The Call Center Manager will typically supervise entry-level ... in early 2026, supporting food services, environmental services, patient transport, and call center operations across its seven-hospital, 4,000-bed system. This… more
