- Spectrum (Pharr, TX)
- …or equivalent PREFERRED QUALIFICATIONS Preferred Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone ... and phone services (restrictions do apply). JOB SUMMARY TheResidential Retention Representativemaximizes opportunities to retain existing customers from disconnecting… more
- Spectrum (Charlotte, NC)
- …internet, TV and phone services (restrictions do apply). JOB SUMMARY TheBusiness Retention Representativemaximizes customer and revenue retention via inbound and ... Identify and engage with company personnel to assist with retention efforts as warranted. + Ask insightful questions regarding...customer satisfaction and reason for cancellation. + Update CSG, Sales force, CIT, and billing system with result of… more
- AutoZone, Inc. (Elk Grove, CA)
- …of 7 years of experience in direct supervision of customer service, sales ; call center management or customer retention /Account Management in a SaaS ... Position Summary: The Customer Retention Manager plays a key role in shaping...: Promote a positive experience for the customer from sales to onboarding and throughout their customer life cycle,… more
- Wolters Kluwer (Kennesaw, GA)
- …content product sales + B2B inside sales , contact or call center sales /supervisory experience **Other Knowledge, Skills, Abilities, or ... sales objective through effective management of a business retention sales team of 8-10 inside ...escalating and resolving issues + Regularly inspects key individual sales metrics used for diagnosis (ie call … more
- Extra Space Storage (Midvale, UT)
- …conversion by focusing on productivity, quality and customer experience. Performs day-to-day call center team management functions, while focusing on building an ... work. **Job Summary** Manages a team of dynamic inbound sales agents in a hybrid work environment. Measures and...+ Assists with the oversight and supervision of the call center 's day-to-day operation. + Handles escalated… more
- Gap Inc. (Groveport, OH)
- …skills, with an emphasis on contact center tools (MS Office Excel, PowerPoint, Call Management Systems). Experience with Sales Force is a plus. **Benefits at ... role, you will be responsible for executing the Contact Center strategy for a multi-site and remote operation with...is a top focus. **What You'll Do** Execute Contact Center strategy and initiatives through effective project and process… more
- Molina Healthcare (New York, NY)
- …**Work Location - New York** Oversees the day-to-day operations of the retention call center and field sales teams; Oversees and evaluates quantitively ... on continuous improvement. + Evaluates and optimizes processes as they are related to call center and field operations. + Innovative thinker in the design,… more
- Spectrum (Austin, TX)
- …related field or equivalent experience Required Related Work Experience and Number of Years Call center experience in the areas of customer service and/or phone ... JOB SUMMARY Responsible for managing retention agent in an effort to retain existing...improve commission earnings potential. + Manage agent compliance of call handling metrics to include productive time, schedule adherence,… more
- AAA Northern California, Nevada & Utah (Tempe, AZ)
- …office set-up assistance + Wellness programs and more! What you will do: + Drive sales through outbound call campaigns + Source, develop leads and prospect + ... We call our club's vision, mission, values, and supporting...Smart Home Security is hiring NOW! AAA Smart Home Sales Agents receive: + Uncapped pay - Combined with… more
- Geisinger (Pittston, PA)
- …Summary Responsible for building membership in Geisinger Gold Health Plan through effective phone sales efforts. Assist in managing call flow by adhering to the ... other the Health Plan departments, clients, prospects and brokers to fulfill sales and service objectives. Job Duties + Increases membership through effective … more
- HUB International (Des Plaines, IL)
- …by developing relationships with others. **Responsibilities:** + Successfully work in a call center type of environment. + Process endorsement requests for ... is the right fit for you. The Personal Lines Retention Agent provides a high level of service to...Are driven by competition. + Enjoy participating in competitive Sales incentive contests held throughout the year. + Want… more
- Aaron's Inc (Atlanta, GA)
- …Associate (RRA) position is a full time position in a fast paced, goal oriented, call center environment. The position requires the RRA to prioritize and manage ... the primary focus being placed on excellent customer service, retention , and support. Come see why the difference is...determine the reason for overdue payment, reviewing terms of sales , service, or lease agreement(s) with the customer in… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CALL CENTER INSURANCE AGENT (P&C LICENSED) We are hiring call center insurance agents who are positive, persuasive, and have the drive ... role, you will provide full lifecycle customer service and sales to a ssist customers in understanding their coverages...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Dallas, TX)
- …industry and account management. Experience in BPO insurance contracts, call center operations, customer services and/or retention is preferred. In addition, ... POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager experienced...insurance programs and a proven track record of inside sales management + Bachelor's Degree in Management, Marketing, or… more
- Tractor Supply Company (Brentwood, TN)
- Director, Customer Solutions Center ( Call Center ) **Overall Job Summary** **LOCATION:** Nashville, TN (Relocation Required if not local) **ON-SITE** : 5 ... days/weekly The Director of the Customer Solutions Center ( Call Center ) is **_CUSTMOMER-OBSESSED_**...success of the Team. + Lead training, coaching, engagement, retention , and recognition initiatives for Customer Solution Center… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW LICENSED INSURANCE CALL CENTER TRAINER MCI is seeking an experienced trainer knowledgeable in all lines of insurance. The ideal candidate will ... skills for all aspects of the insurance business, from sales to retention and customer service. Candidates...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Lithia & Driveway (San Francisco, CA)
- …within our Internet department to increase appointments, sales and customer retention . + Schedule solid appointments with customer call -ins, lists of sold ... Company and Growing our People! Responsibilities: The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following… more
- Hendrick Automotive Company (Cary, NC)
- …Way, Cary, North Carolina 27511 Summary: Centrally located in the Cary Automall. Call Center , Receptionist, or Dealership experience helpful but not required. ... make some outbound calls for Service Reminders and Customer Retention . Part time availability 25-30 hours a week, 5...√ High School Diploma Field of Study/Work Experience: o Call Center o Automotive o Business o… more
- Healthfirst (New York, NY)
- …institution plus 3 year of related work experience including inbound and outbound call center within a healthcare environment. + Work experience within the ... systems. + Prepare/submit monthly reports. + Serve as a resource to the Sales Teams for Medicaid Eligibility and other Medicare Savings Program. + Keep up-to-date… more
- Hilton (Washington, DC)
- A **Complex Director of Sales ** with **Embassy Suites downtown Convention Center and Hilton Capitol Hill** is responsible for maximizing the value of the asset ... Services organization is comprised of team members driving our sales , revenue, marketing, catering and events management, call...utilize all communication tools + Responsible for recruiting and retention of all sales roles + Lead,… more