- OneMain Financial (Fort Mill, SC)
- The Escalation Call Specialist will be responsible for servicing clients with past due account status issues. **In the Role** + Taking inbound calls from ... debt settlement options and status requests, with focus on quality and first call solution. + Providing an explanation of programs and benefits available to… more
- Houston Methodist (Houston, TX)
- …call center and hospital/physician revenue cycle experience** At Houston Methodist, the Escalation Specialist position is responsible for acting as a liaison ... the Physician Organization (PO) and/or payers for billing related matters. The Escalation Specialist 's primary role is to facilitate resolution to elevated… more
- PennyMac (Moorpark, CA)
- …through the complete mortgage journey. A Typical Day The Senior REACH Specialist (Research, Escalation , and Complaint Handling) serves as the primary ... also providing peer support and training. The Senior REACH Specialist is expected to promote a culture of knowledge...calls through an inbound queue and/or a specialized outbound call campaign to assist customers with all inquiries and… more
- PennyMac (Fort Worth, TX)
- …of homeownership through the complete mortgage journey. A Typical Day The Senior Specialist REACH (Research, Escalation , and Complaint Handling) acts as the ... ACH fails, 2 nd Lien inquires, EBOs, and FNMA CRT. The Senior Specialist will perform soft investigations, assist supervisors with escalations, handle complex loans… more
- Carrington (Westfield, IN)
- …a hybrid schedule working 11:00am -8:00pm EST!** The Sr Escalations Collections Specialist is responsible for providing excellent support by answering questions and ... requirements and support lower-level employees. At this level, the Specialist only occasionally needs to escalate calls to a...to callers in a courteous and professional manner, with first- call resolution in all but the most complex issues… more
- Wells Fargo (Irving, TX)
- **About this role:** Wells Fargo is seeking a Merchant Call Center Sales Specialist in Merchant Services as part of Consumer Lending Learn more about the career ... telephone support to customers and prospects that are contacting Merchant Services Call Center + Addresses client needs by following established protocols to resolve… more
- Allegan County (Allegan, MI)
- …our team! Job Summary Under the supervision of the Team Leaders, the Call -In Treatment Specialist performs responsibilities consistent with safety, and security ... Facilitates groups, guides conflict resolution, mediates conflict/crisis, aids in de- escalation , teaches self-evaluation and educates residents in skills/strategies in… more
- Citigroup (San Antonio, TX)
- …focus on effective issue resolution for our clients. The Wealth Services Resource Specialist provides first level support and escalation to licensed and ... The Wealth Services Resource Specialist is a subject matter expert on investment...senior leadership, or executive levels + Provides point of call resolution, a research/ escalation resource, and partners… more
- State of Georgia (Dekalb County, GA)
- MALPB Examination Specialist Georgia - Dekalb - Atlanta (https://careers.georgia.gov/jobs/67554/other-jobs-matching/location-only) Hot ... and Finance Depository Division Merchant Acquirer Limited Purpose Banks (MALPB) Examination Specialist To move forward in the recruiting process ALL applicants are… more
- Church & Dwight Co., Inc. (Fort Collins, CO)
- …the Power to Win. Onsite - Fort Collins, CO Role Summary The Customer Service Specialist in a call center is responsible for providing leadership and support to ... and supervisors. This role ensures the effective operation of the call center by guiding team members, addressing escalated issues, monitoring performance,… more
- Antech Diagnostics (Fountain Valley, CA)
- …training and budget.** **Job Purpose/Overview** The Customer Support Website Support Specialist delivers on the Antech Customer Service Vision of unwavering ... by answering questions and resolving cross-functional issues. Assist with the escalation of more complex issues to appropriate internal departments or higher-level… more
- State of Colorado (Arapahoe County, CO)
- Youth Services Specialist I - Marvin W Foote YSC in Centennial Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4834141) Apply Youth Services ... Specialist I - Marvin W Foote YSC in Centennial...of daily activities, youth orientation, intervention in crisis situations, non- escalation , de- escalation , use of physical response/restraint in… more
- Cushman & Wakefield (Atlanta, GA)
- **Job Title** Desktop Support Specialist **Job Description Summary** POSITION PURPOSE Resolve incidents escalated from first line of support as well as the internal ... Agreements. **Job Description** **JOB DESCRIPTION** Job Position: Desktop Support Specialist Business Title: Site Services Technician REPORTS TO: Territory Lead… more
- State of Colorado (Golden, CO)
- Youth Services Specialist I- Campus at Lookout Mtn YSC Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4884650) Apply Youth Services ... Specialist I- Campus at Lookout Mtn YSC Salary $2,167.85...of daily activities, youth orientation, intervention in crisis situations, non- escalation , de- escalation , use of physical response/restraint in… more
- Legacy Treatment Services (Berlin, NJ)
- …or clinical services are needed. If this is the case, the Crisis Response Specialist will be responsible for activating the on- call Master's Level Clinician for ... Crisis Response Specialist - PT Job Details Job Location 988...demonstrate competency in culturally appropriate care, trauma informed care, de- escalation techniques, suicide assessment, and safety planning prior to… more
- Stony Brook University (Stony Brook, NY)
- Functional Therapeutic Activities Specialist - Per Diem **Position Summary** At Stony Brook Medicine, a Functional Therapeutic Activities Specialist is a valuable ... training groups and leisure activities **Duties of a Functional Therapeutic Activities Specialist may include the following but are not limited to:** + Promote,… more
- Legacy Treatment Services (Burlington County, NJ)
- …or clinical services are needed. If this is the case, the Crisis Response Specialist will be responsible for activating the on- call Master's Level Clinician for ... Crisis Response Specialist Job Details Job Location 988 Burlington/Mercer -...demonstrate competency in culturally appropriate care, trauma informed care, de- escalation techniques, suicide assessment, and safety planning prior to… more
- Kratos Defense & Security Solutions, Inc. (Roseville, CA)
- …an enterprise environment. + Coordinate, troubleshoot and resolve incoming tickets, phone call and walk-up requests. + Ensures priority support to senior leadership, ... ticketing system according to department procedures for the opening, closing, resolution, escalation , and tracking of user requests. + Monitor queue regularly and… more
- Johns Hopkins University (Baltimore, MD)
- We are currently accepting applications for a **_Student Support Specialist ._** This person will be part of a team that serves as the primary point of contact in ... providing quality customer experiences for students, parents, call center staff, and other stakeholders seeking guidance for financial aid, registration, and student… more
- Catholic Health (Buffalo, NY)
- …Unit: ACE Associates Exempt from Overtime: Exempt: Yes Work Schedule: Days with Call Weekend and Holiday Rotation Hours: M-F 8-4 Summary: The Application ... Specialist - Epic facilitates a process-driven approach to transformation,...order to provide support. + Position requires routine on call assignment requiring individual to be available by phone… more