- SMBC (NC)
- …for a new credit card initiative. As the subject matter expert on credit card fraud , you will develop data-driven fraud risk strategies, partner with ... out. - Serve as subject matter expert on Credit Card fraud for the entire business. -...fraud cases. - Improve core metrics related to fraud rate, incidents, charged-off dollars and customer … more
- Woodforest National Bank (The Woodlands, TX)
- …with third party applications; updates card status in related systems and tracks card orders. . Provides customer service support to branch personnel, ... largest employee-owned banks in the country! The Specialist, Debit Card Fraud Services I - is responsible...Services I - is responsible for providing administrative and customer service support in the minimization, prevention,… more
- Capital One (Mclean, VA)
- Principal Associate, Data Scientist - US Card ( Fraud ) Data is at the center of everything we do. As a startup, we disrupted the credit card industry by ... our customers and Capital One against fraudsters. We prevent fraud at many steps of a customer ...for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp.… more
- Capital One (Richmond, VA)
- Manager, Data Science - US Card Account Takeover Fraud Data Science Data is at the center of everything we do. As a startup, we disrupted the credit card ... and machine learning technologies and operating across billions of customer records to unlock the big opportunities that help...agony in their financial lives. **Team Description:** The US Card Account Takeover Fraud Data Science team… more
- TEKsystems (Virginia Beach, VA)
- Card Fraud Representative: Start date: 6/2 & 6/9 Work Environment - + REMOTE - Please note that although this is a remote position. The company can request the ... after nesting, you will attend 5 days of Credit Card Fraud skill training where you will...(Required): + High School Diploma or equivalent. + Exceptional customer service , active listening, and verbal and… more
- UMB Bank (Kansas City, MO)
- …identities ('Credit Abuse' cases) at the origination stage, as well as post-booking ID fraud and first-party abuse (including Credit Card 'Bust Out', OLB Scams. ... IDs and customer impersonations. + Must stay current with UMB's fraud policies and procedures. Furnishes and delivers professional presentations and fraud… more
- Hills Bank (Hills, IA)
- …Make outbound calls to verify transaction activity with account holders. + Provide superior customer service by being a resource for both internal and external ... customer reported fraudulent transactions. They will also provide fraud support to internal and external customers in a...a two-year college or technical school or two years customer service and banking experience, or the… more
- DataVisor (Mountain View, CA)
- … card , onboarding, etc. You will be responsible for defining, implementing, and optimizing fraud solutions as a service , ensuring that our SaaS fraud ... generate research reports and analytics to guide marketing and customer engagements. Leverage fraud trend insights to...to guide marketing and customer engagements. Leverage fraud trend insights to improve strategies. Offer expert guidance… more
- Fiserv (Omaha, NE)
- …you will need to have:** + High school diploma + 0-2 years of financial or customer service experience **What would be great to have:** + Knowledge of Regulation ... scale, come make a difference at Fiserv. **Job Title** Fraud & Dispute Associate **What does a great ...Monitor systems to detect possible fraudulent behavior related to card usage and deliver great customer experience… more
- Conduent (Guaynabo, PR)
- …and be part of a culture where individuality is noticed and valued every day. ** Fraud Customer Service Representative - Onsite in Guaynabo, PR** **Must be ... records, and our knowledge management systems. Analyze potential fraud and suspicious activity by monitoring card ...with a strong work ethic and problem-solving skills. A customer service enthusiast who excels in navigating… more
- M&T Bank (Bridgeport, CT)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... outstanding service experience for inbound and outbound customer servicing events related to Digital and Card...required regarding investigations or disputes. We work to mitigate fraud loss and assist our client base through critical… more
- Conduent (San Antonio, TX)
- …dedicated professional with a strong work ethic and problem-solving skills. + A customer service enthusiast who excels in navigating multiple screens and ... records, and our knowledge management systems. + Analyze potential fraud and suspicious activity by monitoring card ...Diploma or equivalent. + Must have 6 months of Customer Service , Call Center or Dispatch experience.… more
- Capital One (New York, NY)
- …will be sought and expected throughout the organization. **About the Team:** When a customer 's credit card or personal information is stolen, it is a defining ... Sr. Distinguished Engineer - Fraud Technology (Remote-Eligible) As a Sr. Distinguished Engineer...According to Experian, in 2017 alone 14 million credit card numbers and 158 million social security numbers were… more
- Bridgestone Americas (Brook Park, OH)
- …service or banking experience **Preferred** : Associate degree with 1 year of fraud , risk, customer service or investigative experience **Weekly Hours:** ... and a brand that makes us proud. **Job Category** Customer Support **Position Summary** This entry level fraud...+ Excellent verbal and written communication skills + Strong customer service skills + Demonstrates strict adherence… more
- Discover (West Valley City, UT)
- …training experience. You'll also have the best coaches to help you deliver the best service ! **How You'll Do It** + Assist customer with entry level transactions ... **ll Do** + Processes late and trailing transactions on fraud status accounts and processes zero fraud ...transaction verification. + Actively manages and escalates risk and customer -impacting issues within the day-to-day role to management. +… more
- Capital One (Mclean, VA)
- …digital revolution transforms our society and our industry. **About the Team** The US Card Customer Services & Strategy team has several openings within the ** ... Sr. Associate, Product Management - Customer Services & Strategy (US Card )...core data products associated with the resolution of credit card Fraud and Dispute claims. This Product… more
- Capital One (Mclean, VA)
- …digital revolution transforms our society and our industry. **About the Team** The US Card Customer Services & Strategy team has several openings within the ... Manager, Product Management - Customer Services & Strategy (US Card )...**Recoveries Product,** **Case Automation Platform and Fraud Product** spaces: + **Recoveries Product-** We are looking… more
- KeyBank (OH)
- …building, interpersonal, and relationship building skills **Preferred Experience:** Minimum 1 year fraud experience in a customer service environment ... per month **Hours:** 2:30pm-11:00pm ET **About the Business:** The Card Fraud Services team assists in reducing...fraud . We execute using a proactive strategy of fraud detection, protecting both the bank and customer… more
- Enterprise Bank & Trust (St. Louis, MO)
- …+ Excellent verbal, written and telephone communication skills + Strong commitment to customer service + Ability to establish and maintain positive working ... the financial services industry or a combination of relevant experience required + Previous customer service experience is required + Previous debit or credit … more
- First Horizon Bank (Knoxville, TN)
- … customers throughout the process of fraud and dispute claims. Card Claim Investigators are customer obsessed and communicate effectively and efficiently ... site at location listed in job posting. First Horizon's Card Claim Center serves as the primary point of...for receiving and resolving customer disputes and fraud claims to include: + Delivering exceptional service… more