- Credence (Shaw AFB, SC)
- …A2 Leadership as identified in the Senior Leadership Notification Checklist. Maintain regular contact with the 9AF (AFCENT) Command Operations Center in order to ... provided with prerequisite 9AF (AFCENT)/A2 approved Air Force data transfer agent training. Monitor the AFCENT/A2 Sensitive Compartmented Information Facility (SCIF)… more
- TTEC (Miami, FL)
- …media processing pipelines - Lead the development of AI-powered contact center capabilities such as virtual agents, real-time agent coaching, and predictive ... design and implementation of enterprise-scale AI and voice communication solutions for contact center operations. You will architect intelligent systems that… more
- Olmsted Center for Sight (Buffalo, NY)
- Employment Opportunity Contact Center Agent Job Description: VIA is seeking Contact Center Agent (s) to work part time schedule. This position ... + Answer and document all incoming calls in accordance with Contact Center procedure + Learn contract specific protocols to facilitate performance goals… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... support, inside sales, back-office, chat, or administrative support in a contact center environment + State or Federal work experience COMPENSATION DETAILS WANT… more
- NBT Bank (Utica, NY)
- Pay Range: $17.50 - $21.53 The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers ... customer experience and representing the NBT brand and core values. The Contact Center supports customer inquiries through phone, message center , social… more
- Comerica (Farmington Hills, MI)
- Job Description Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact ... Customer Service Experience + 2 Years Retail, Financial Sales, or Call/ Contact Center + 2 Years Experience navigating Microsoft Office Products including Word,… more
- Hussmann Corporation (Kansas City, MO)
- **Overview** The Contact Center Agent is responsible for being the first point of contact for the Hussmann customer base. This agent will utilize a ... variety of applications and resources to determine customer requirements, and resolution for Hussmann's more complex accounts. They will resolve internal and external customer issue via calls or email and provide the necessary follow up to certain customer.… more
- Mass Markets (Pembroke, GA)
- …with a passion for helping people and achieving results? Join our dynamic team as a Contact Center Sales Agent , where every call is a chance to connect, ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Savannah, GA)
- …vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service ... solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly trained expert… more
- Mass Markets (AL)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
- Mass Markets (CA)
- …home broadband connection. POSITION RESPONSIBILITIES WHAT DOES A WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service, ... a positive and enthusiastic outlook to work each day. Our entry-level Contact Center Representatives are responsible for the following tasks: + Listen to… more
- Mass Markets (LA)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES Our entry-level Contact Center Representatives are responsible for the following tasks: ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Adecco US, Inc. (Phoenix, AZ)
- …starts with a great conversation-and that starts with you. Join our call center team and make a difference with every call Essential Duties and Responsibilities ... * Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. * Perform research using available resources as needed to provide required information to callers. * Identify and escalate more complex issues… more
- Mass Markets (Wichita, KS)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT… more
- BELFOR Property Restoration, Inc (Troy, MI)
- Position Overview Call Center Agents are responsible for the collection of sensitive information required to mobilize field office personnel. Data must be accurately ... while dealing with homeowners is a must. The call center is a 24-7-365 operation, so candidates will be...are likely to change based on the needs of the Call Center + Other projects and duties as… more
- Kyndryl (Oklahoma City, OK)
- …and strategic goals. + Integrate Agentic AI and machine learning technologies into contact center workflows (eg, agent assist, conversational AI, predictive ... to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in… more
- University of Miami (Medley, FL)
- …telephone etiquette, registration completeness and accuracy, and clinical triage and scheduling. + Contact Center QA: Monitors agent calls for quality ... . The Department of UHealth Connect has an exciting opportunity for a Call Center Quality Analyst 1 to work in Medley. The Call Center Quality… more
- Vail Resorts (South Lake Tahoe, CA)
- …Summary (https://jobs.vailresortscareers.com/content/Perks-and-Benefits/?locale=en\_US) **Job Summary:** The Tahoe Regional Contact Center Reservation Agent ... + A second language is a plus + Love of skiing or snowboarding A reservation agent is a flexible employee who may be asked to work across multiple departments and in… more
- Ford Motor Company (Allen Park, MI)
- …stakeholders, including being comfortable running meetings and presentations. + Understanding of Contact Center operations, processes, and agent workflows ... world moves? In this position The Global Customer Relationship Center (GCRC or contact center )...priorities to deliver impactful solutions that improve customer and agent experiences. Key Responsibilities include, but are not limited… more
- AAA Mid Atlantic (Forks, WA)
- …seeking an experienced full-time, Travel Agent to join our dynamic Travel Contact Center Team! This role supports Member/non-Member sales and service on ... tickets and do simple exchanges is preferred. + Mentor other Travel Contact Center Associates. + Maintain working knowledge of all Club travel promotions and… more
