- Christus Health (Alto, TX)
- …for assigned areas; at CHRISTUS St. Patrick Hospital. The nurse manager affects departmental outcomes through interpretation, implementation, and evaluation of ... any and all users. If you would like to contact us regarding the accessibility of our website or...us regarding the accessibility of our website or need assistance completing the application process, please contact us at… more
- Stanford Health Care (Newark, CA)
- …of America) **This is a Stanford Health Care job.** **A Brief Overview** The Assistant Contact Center Manager (ACCM) acts as primary liaison between clients ... Stanford Health Care **What you will do** + Collaborates and assists Contact Center Manager to oversee daily operations and ensures adherence to… more
- Mass Markets (Wichita, KS)
- …a globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ... of our BPO contact center . This leadership role is responsible for ensuring service excellence, operational efficiency, and client satisfaction across multiple… more
- Pine Rest Christian Mental Health Services (Grand Rapids, MI)
- …and are honored to be a part of this incredible work. What Will you Do? As a Contact Center Manager at Pine Rest, you'll be part of tight-knit team that ... Cost Center 151 Contact Center ...Cost Center 151 Contact Center Scheduled Weekly Hours 40...or behavioral health in a leadership capacity required. For Manager of Homeless Services must have experience working with… more
- Robert Half Finance & Accounting (Kalamazoo, MI)
- Description We are looking for a dedicated Contact Center Operations Manager to oversee and optimize the operations of our call center within a ... leadership skills and experience in operations management, particularly in a call center environment. Responsibilities: * Lead daily operations of the call center… more
- DXC Technology (Nashville, TN)
- …our customers and colleagues at DXC.com. **Essential Job Functions:** **Life & Annuity Contact Center Operations Manager ** + Oversees the day-to-day ... within DXC support processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally with DXC-… more
- US Tech Solutions (Sunnyvale, CA)
- **Job Description:** + The Contact Center Operations Program Manager is responsible for overseeing the strategy, execution, and continuous improvement of ... contact center operations. This role requires a...contact center operations. This role requires a blend of project...continuous improvement of operations. + Prior Experience in 1:1 contact center operations. + Proven ability to… more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Contact Center Tier 1. This hybrid position is based at either our ... as well as market and business considerations. **What you'll do:** The Customer Service Manager - Tier 1 is entrusted with the leadership and oversight of the… more
- Teleperformance USA (WI)
- …at least 18 years old** + **Bachelor's degree or significant equivalent experience as an Account Manager in the contact center industry** + **2 to 4 years of ... experience as an account manager , account coordinator or project manager preferably... preferably working with IVR applications or in the contact center industry** + **Minimum** **requirement** **of**… more
- Public Storage (Plano, TX)
- …on the New York Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic ... roadmap and hands-on implementation of advanced contact center technologies, with a strong focus on GenAI-enabled omnichannel solutions. This role is pivotal in… more
- HCA Healthcare (Nashville, TN)
- …**Introduction** Do you want to join an organization that invests in you as a Manager IT Contact Center ? At Parallon, you come first. HCA Healthcare ... you have the opportunity to make a difference. We are looking for a dedicated Manager IT Service Desk Contact Center like you to be a part of our team. **Job… more
- Aspirus Ironwood Hospital (Wausau, WI)
- …we demonstrate those values Every. Single. Day. Aspirus Health in Wausau, WI is seeking a Manager - Patient Contact Center to join our team! The manager ... information visit aspirus.org. Click here (https://www.aspirus.org/about) to learn more. Position MANAGER - NURSE CONTACT CENTER - NURSING CONTACT … more
- ASM Research, An Accenture Federal Services Company (Muskogee, OK)
- **Shift Hours 8-4:30** Contact Center Knowledge role is responsible for all knowledge, training, and content - including (but not limited to) the following: + ... - including the Knowledge Management System. + Overseeing, managing, and coordinating Contact Center staff training and development activities. + Developing and… more
- Nuveen Investments (Frisco, TX)
- …Level** 7PL **Required Skills:** + 3+yrs of work experience + 2+yrs of Contact Center or Customer Service experience + Experience coaching and developing ... The NCC Team Manager manages a team of Financial Services Consultants, ensuring individual... contact center or customer service teams. + Series 6 or 7 and… more
- Ryder System (Sacramento, CA)
- …+ Identify unusual calling events or frequent employee issues and work with the Contact Center Supervisor or Operations Manager to suggest process, procedure ... and chats to determine the exact nature of an employee's concerns. Contact Center Representative may escalate questions and / or concerns to Functional… more
- CGI Technologies and Solutions, Inc. (Tampa, FL)
- …closely with the Florida based managers along with the Finance Manager and Contact Center Manager in assuring timely and correct delivery of related ... **State Manager ** **Category:** Leadership and Management Roles **Main location:**...of affordable housing has an opening for a State Manager . This is an opportunity to join an energetic… more
- American Airlines (Dallas, TX)
- …on board! **Why you'll love this job** + This job is a member of the Contact Center - Reporting and Analytics Team within the Customer Operations and Excellence ... engineering and data visualization. + Executes the strategic data vision for Contact Center analytics, ensuring that data is captured and curated into highly… more
- First Horizon Bank (Winston Salem, NC)
- …performance of a designated team of virtual customer service agents located in a contact center setting. This position would have approximately 15 direct reports ... and is responsible for the team's adherence to corporate attendance and employment policies. A high degree of autonomy and business acumen is required. Responsible for the overall coordination and management of a segment of the company's bank activities or one… more
- Intuit (San Diego, CA)
- **Overview** We are looking for a Retention Performance Manager to oversee the execution of our Saves/Retention programs for Intuit's Customer Success organization. ... develop Expert capability around the internal tools to improve saves rate and drive call contact volume to the saves team + Have a deep understanding of data to… more
- ChenMed (Richmond, VA)
- …the appropriate date that the patient is medically discharged and update as appropriate. + Contact the center manager to arrange for a follow-up PCP ... + Introduces self to patient/family and explains Nurse Case Manager 's role and processes to contact the...providers + Communicate discharge to all stakeholders including PCP, Center Manager and Community Case Manager… more
