- Peckham, Inc. (Battle Creek, MI)
- …to your application so we can gain a complete view of your experiences* Peckham Inc. - Contact Center Supervisor POSITION SUMMARY The Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives. The responsibilities include coaching, monitoring,… more
- Eurofins US Network (Fairfield, OH)
- …950 laboratories in 60 countries and more than 65,000 employees. **Job Description** The Contact Center Supervisor is a dynamic leader passionate about ... process and training within the contact center , the Contact Center Supervisor advances impactful process improvements. They remove barriers for the… more
- Peckham, Inc. (Lansing, MI)
- …so we can gain a complete view of your experiences* Peckham Inc. - Bilingual Contact Center Supervisor SUMMARY The Bilingual Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The responsibilities… more
- Mass Markets (Killeen, TX)
- …success of a globally expanding, industry-leading organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- University of Miami (Medley, FL)
- …Miami/UHealth Department of Uhealth Connect has an exciting opportunity for a Full Time Supervisor , Contact Center to work Remotely. The individual in this ... position is part of the UHealth Connect Contact center and will be responsible for supporting functions that assist in creating and driving a culture of empathy,… more
- Amazon (Tempe, AZ)
- …applications. Preferred Qualifications - 2+ years of experience managing a high-volume contact center . - Strong understanding of technology, software, and tools, ... the inbound, outbound, and administrative (back office) centralized patient support center . - Foster a positive team experience through onboarding, training,… more
- ASM Research, An Accenture Federal Services Company (Cheyenne, WY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Penske Automotive (Warwick, RI)
- … and help deliver extraordinary customer service experiences.** **POSITION INFORMATION:** The Contact Center Supervisor assists the Manager with employee ... excellence standards ensuring timely processing of external and internal calls. **The Contact Center Supervisor will be expected to:** + Embody the… more
- Mass Markets (Mesilla, NM)
- …a globally expanding, industry-leading organization. We are looking for experienced call center contact tracing supervisors to support commercial and public ... to report to work at one of our physical contact center locations. To be considered for...DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from… more
- Ryder System (Sacramento, CA)
- …+ Identify unusual calling events or frequent employee issues and work with the Contact Center Supervisor or Operations Manager to suggest process, procedure ... and chats to determine the exact nature of an employee's concerns. Contact Center Representative may escalate questions and / or concerns to Functional… more
- TruGreen (Rochester Hills, MI)
- …customer focus in a way that peers can learn from and replicate + Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales ... employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities for sales… more
- Guidehouse (San Antonio, TX)
- …client, program participants (residents/consumers and contractors) and other program partners. _The Contact Center Supervisor position will be 100% onsite, ... **What You Will Do** **:** The Rebate Application Processing Supervisor is responsible for overseeing the daily operations of...for a position, and you require an accommodation, please contact Guidehouse Recruiting at ### or via email at… more
- PennyMac (Carrollton, TX)
- …through the complete mortgage journey. A Typical Day Reporting to the Sales Contact Center Supervisor , the responsibilities include performing key functions ... proper routing of inbound customer calls to appropriate groups. + The Sales Contact Center Supervisor will: + Perform high-volume of outbound calls to… more
- State of Michigan (Lansing, MI)
- …to drive continuous enhancement of the contact center 's services. Position Description- Departmental Supervisor 11 ... Departmental Supervisor 11 - Quality Assurance Unit Print (https://www.governmentjobs.com/careers/michigan/jobs/newprint/5182182)...of the QA Unit within a State of Michigan contact center . This role ensures a high… more
- Enterprise Mobility (St. Louis, MO)
- …skills while gaining in-depth knowledge of our company and contact center operations. **What You'll Experience** Our Supervisor Trainee Program is a ... **Overview** **Join Our Leadership Journey: Supervisor Trainee Program at Enterprise Mobility** Are you...of Enterprise Mobility and gain firsthand experience in our contact center operations by booking high-quality reservations… more
- Teleperformance USA (Brownsville, TX)
- …or equivalent work experience ** + **Two to three years of contact center management experience. ** + **Currently a supervisor or above with excellent TOPS ... **Purpose** **Assist** **with the development,** **implementation** **and improvement of contact center day-to-day operations for inbound technical support… more
- College of American Pathologists (Northfield, IL)
- …trainer and support for Reception duties, updates procedures in coordination with Facilities, Contact Center Supervisor and RU leadership. + Collaborates ... along with editorial support. Provides updated department/staff listing for mail center and facilities teams. + Coordinate and prepare presentation and meeting… more
- Sunnova Energy International Inc. (Houston, TX)
- …Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor . The workday as a TSS may be ... Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. + Salesforce.com… more
- Grifols Shared Services North America, Inc (Everett, WA)
- …within the plasma center ; fulfill the role of production employees and supervisor donor flow + Oversee donor operations and supervise Operation Supervisor (s) ... an exceptional donor experience. + Oversees donor floor operations and supervise operation supervisor (s) and donor center staff during assigned shifts. + Learns… more
- State of Colorado (Denver, CO)
- …Supervisor III - Mount View Youth Service Center Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/5187397) Apply Correctional Youth Security ... Supervisor III - Mount View Youth Service Center Salary $5,637.00 Monthly Location Denver, CO Job Type...contact with agency when necessary. Act as Facility Supervisor , guiding all operations when Director and Assistant Director… more