- State of Massachusetts (Brockton, MA)
- …their own and who are able to work, available for work and looking for a job. The Contact Center Supervisor is the first line expert in the areas of State ... procedures for the filing of claims for unemployment insurance benefits. The Contact Center Supervisor provides technical assistance and training to staff on… more
- Help at Home (Chicago, IL)
- …focused on serving people and the communities we are part of._ **Job Summary:** The Contact Center Supervisor will be responsible for overseeing the daily ... operations of the contact center , ensuring customers are receiving the highest level of service and quality by assisting and supporting all agents to provide the… more
- Peckham, Inc. (Grand Rapids, MI)
- …so we can gain a complete view of your experiences* Peckham Inc. - Bilingual Contact Center Supervisor SUMMARY The Bilingual Contact Center ... Supervisor provides leadership and direction to a team of Contact Center Customer Service Representatives who handle inbound calls only. The responsibilities… more
- General Physicians PC (Buffalo, NY)
- #25-0524 Buffalo, NY, USA Job Description Contact Center Supervisor Who we are : Join General Physician, PC. - one of WNY's largest and most respected ... the overall quality of the lives of our patients. Location: Cardiology Contact Center at our corporate office in Buffalo, NY Position Type: Full-time, First… more
- Leidos (Washington, DC)
- **Description** Leidos Health & Civil Sector is seeking a highly motivated and experienced ** Contact Center Supervisor ** to join our team. This position ... represent a funded opening. Responses to your application may be delayed._** Contact Center Supervisors provide counseling services as independent practitioners,… more
- Canon USA & Affiliates (Chesapeake, VA)
- …PM - 9 PM EST (occasional Saturdays) Canon ITS is seeking a dynamic and motivated Contact Center Supervisor to lead a team within our Sales Support Group. ... education - 2-5 years of recent supervisory experience, preferably in a contact center environment - 1-2 years of sales or upselling experience - Experience… more
- Regions Bank (Houston, TX)
- …logging into the careers section of the system. **Job Description:** At Regions, the Contact Center Supervisor oversees the day-to-day operations of a team ... of organizational policies and procedures that drive performance and promote the Contact Center culture + Answers questions from staff and provide guidance and… more
- Intermountain Health (Las Vegas, NV)
- **Job Description:** The Contact Center Operations Supervisor is a leader of an operational team who creates a team environment that delivers superior ... and the delivery of superior service. + Demonstrates subject matter expertise regarding contact center roles and responsibilities and may be required perform the… more
- Hackensack Meridian Health (Neptune City, NJ)
- …mission to transform healthcare and serve as a leader of positive change. The ** Supervisor , Contact Center ** will be responsible for the daily supervision ... and coordination of the Patient Access Center , a fast-paced centralized contact ...key performance metrics for both quality and production. The supervisor will work towards effectively managing resources, schedules, staff… more
- Mass Markets (Dallas, TX)
- …pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
- UCLA Health (Los Angeles, CA)
- …team, you will provide tactical execution and leadership for our Member and Provider Contact Center . Your passion for excellence will help ensure the delivery of ... for all new and existing members who engage with the Contact Center . This will involve managing, coaching, and developing customer service representatives… more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector clients. ... to report to work at one of our physical contact center locations. To be considered for...DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from… more
- TruGreen (Rochester Hills, MI)
- …customer focus in a way that peers can learn from and replicate + Supports the Contact Center Supervisor (and other leaders as required) in monitoring sales ... employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities for sales… more
- AAA Mid Atlantic (Forks, WA)
- AAA Club Alliance is seeking a Supervisor l, Travel Contact Center ! This position will supervise Associates and oversees daily operations in a fast-paced ... supervision and development of all TCC Associates. Monitor, mentor, and support the Contact Center staff in all aspects of daily operations to ensure that all… more
- Cedars-Sinai (Los Angeles, CA)
- …need our care the most. **Req ID** : 9812 **Working Title** : Patient Access Supervisor - Patient Access Contact Center (PACC) - Primary Care/Pediatrics - ... to meet the needs of all customers and support Medical Center philosophies. The Supervisor serves as liaison with medical staff and other personnel, promotes… more
- Enterprise Mobility (St. Louis, MO)
- …enhance coaching, communication, and leadership while learning about our company and the contact center environment. The Supervisor Trainee program offers ... excited to announce we currently have openings for our Supervisor Trainee program! This program is designed to build...immersed in the culture of Enterprise Mobility and our contact center through booking quality reservations for… more
- AbbVie (North Chicago, IL)
- …refilling process. The supervisor ensures that all day-to-day activities of the contact center team operate smoothly and seamlessly to provide the best ... role provides leadership, support, and supervision for the Patient Care Coordinator (PCC) contact center team. This contact center team acts as subject… more
- Financial Center First Credit Union (Indianapolis, IN)
- POSITION TITLE: Contact Center Representative REPORTS TO: Contact Center Manager PAY GRADE: 7 DEPARTMENT: Contact Center FLSA STATUS: Non-Exempt ... a positive and respectful attitude + Communicates regularly with supervisor about department issues + Demonstrates flexible and efficient... environment, familiar with related policy and procedures + Contact Center Representative I - Less than… more
- State of Colorado (Grand Junction, CO)
- … Supervisor III - Grand Mesa Youth Services Center - (3rd shift 10pm-8am) Print (https://www.governmentjobs.com/careers/colorado/jobs/newprint/4942717) Apply ... Correctional Youth Security Supervisor III - Grand Mesa Youth Services ...contact with agency when necessary. Act as Facility Supervisor , guiding all operations when Director and Assistant Director… more