- M&T Bank (Williamsville, NY)
- ** Contact Center Growth Supervisor (Safe...meet the objectives of the assigned department. Serve as subject matter expert on procedures, policy ... is the first level of management within the Growth/Sales queue of the Contact Center . Directs the daily workflow of an assigned unit and exercises supervisory… more
- Mass Markets (Killeen, TX)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... pre-employment test. - POSITION RESPONSIBILITIES WHAT DOES SOMEONE IN THIS ROLE DO? Contact Center Supervisors are responsible for the day-to-day activity and… more
- ASM Research, An Accenture Federal Services Company (Frankfort, KY)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- M&T Bank (Williamsville, NY)
- …coordinate daily workflow to meet the objectives of the assigned department. Serve as subject matter expert on procedures, policy and operations to represent ... ** **Overview:** This position is the first level of management within the Contact Center . Directs the daily workflow of an assigned unit of between 10-15… more
- Mass Markets (Mesilla, NM)
- …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... in the industry. We are looking for experienced call center contact tracing supervisors to support commercial...DOES SOMEONE IN THIS ROLE DO? The Customer Service Supervisor position is responsible for ensuring call quality from… more
- University of Miami (Medley, FL)
- …and goals. Core Responsibilities: + Serves as team lead and/or subject matter expert in support of the Manager and Supervisor . + Acts as the first point ... Connect has an exciting Full Time opportunity for a Contact Center Associate 3 position to work...and productivity. + Supports their team by serving as subject matter expert in support… more
- State of Colorado (Chaffee County, CO)
- …a review of your application material and your responses to any supplemental questions by a Subject Matter Expert ( SME ) to assess and rank applicants in ... spelling and word choice. Application materials and responses will be reviewed by Subject Matter Experts to assess and rank applicants. Do you acknowledge… more
- J&J Family of Companies (Anasco, PR)
- …the impacted areas according to GMP and EHS&S regulatory requirements. + Acts as Utilities Subject Matter Expert ( SME ) for area improvements, deviations ... would like to request an accommodation, please email the Employee Health Support Center (###@its.jnj.com) or contact AskGS to be directed to your accommodation… more
- Vistra (Eddystone, PA)
- …members. **Job Description** **Job Summary** + Provide Protection and Control (P&C) leadership, P&C Subject Matter Expert ( SME ) and support for Fossil ... that are currently available and apply online. **Job Summary** Protection and Control Supervisor responsible for leading a team of P&C Technicians in supporting the… more
- Mohegan Sun (Uncasville, CT)
- …system alerts and responds and/or escalates to a Level II or Level III Infrastructure Subject Matter Expert ( SME ) or Application Services Subject ... service and information to customers calling into the Operations Center hotline. Records all customer contact information...Level II or Level III Infrastructure or Application Services Subject Matter Expert ( SME… more
- Ramsey County (St. Paul, MN)
- …+ Supervisor Planner role may also include the following duties and responsibilities; Subject Matter Expert on CSTS; work with AMT Contract Business ... hire other vacancies in the department. The Juvenile Detention Center Shift Supervisor is responsible for overseeing...to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action… more
- Mass Markets (Wichita, KS)
- …workforce management activities and sets performance goals and objectives accordingly + Be a subject matter expert on your client's business + Manage remote ... the industry. We are seeking an experienced Customer Service Supervisor to oversee and coordinate the daily operations of...a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers… more
- NextEra Energy (Juno Beach, FL)
- …and overseeing critical daily operations using analytics. The HR Operations Lead serves as a subject matter expert for process and systems, acting as a ... **HR Operations Supervisor ** **Date:** Jun 8, 2025 **Location(s):** Juno Beach,...liaison between the HR4U Contact Center and HR Centers of Excellence… more
- Nebraska Public Power District (North Platte, NE)
- …co-op programs, adherence to the HR recruiting budget, and any other support activities. Subject matter expert for NPPD position management and overall ... **Human Resources Business Partner Supervisor ** Columbus, NE, US, 68602-0499York, NE, US, 68467-0608Norfolk,...team. The position will be the first point of contact for the majority of employee issues at a… more
- The County of Los Angeles (Los Angeles, CA)
- …Keeps up to date on HIPAA, STATE requirements and compliance rules to serve as a subject matter expert . Trains staff and keep them up to date. Completes ... HEALTH INFORMATION MANAGEMENT SUPERVISOR /CORRECTIONAL HEALTH Print (https://www.governmentjobs.com/careers/lacounty/jobs/newprint/4893836) Apply HEALTH INFORMATION… more
- Veterans Affairs, Veterans Health Administration (San Francisco, CA)
- …the unprecedented technical problems without assistance. Acts as a technical advisor, subject matter expert , regarding the operation, effectiveness, ... Summary The position serves as a Construction Supervisor for the San Francisco VA Health Care...supervision of the Supervisory Facilities Operations Specialist, with work subject to review for quality, timeliness, completeness and adherence… more
- City of Tacoma WA (Tacoma, WA)
- …= 1 year of education Licensing, Certifications and Other Requirements TECHNICAL SUBJECT MATTER EXPERT : Certifications based on assignment Washington ... Development Review Engineering Supervisor , Engineer PE, Principal Salary $127,420.80 - $179,400.00...to the supplemental questions evaluated by a panel of subject matter experts. These questions will be… more
- Bassett Healthcare (Cooperstown, NY)
- …the patient's lobby experience, and completion of all referral duties. Acts as a subject matter expert in scheduling functions and departmental protocols ... Office Assistant III serves as the first point of contact for patients within the Bassett Healthcare Network. This...Acts as a subject matter expert in registration… more
- Bassett Healthcare (Hamilton, NY)
- …and managed care information. Demonstrates a high level of understanding or acts as a subject matter expert for certain facets of the job (ie Scheduling, ... Office Assistant II serves as the first point of contact for patients within the Bassett Healthcare Network. This...and completion of all referral duties. Acts as a subject matter expert in scheduling… more
- Transdev (North Las Vegas, NV)
- Dispatch Supervisor Transdev in Las Vegas, NV is hiring a...(VDS, Zonar, AVL, etc.) which requires serving as a subject matter expert on the tools ... BOC Dispatch Supervisor . Our Lead Dispatcher ensures the Dispatch team fills...of 2-3 years of transit supervisory experience preferred. + Subject to a DOT drug testing and physical if… more