- MCI Careers (Wichita, KS)
- …partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance ... (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables… more
- Campfire Interactive (Ann Arbor, MI)
- …team as we continue to develop such valuable systems. Job Description As a Customer Success Manager (CSM) at Campfire, you will be responsible for developing ... and maintaining customer relationships that drive retention, loyalty, and ...with our software products. Your responsibilities will include managing customer information for assigned accounts , including business… more
- Vibrantz Technologies, Inc. (Cleveland, OH)
- …Job Function Reporting into the Vice President/General Manager , the Customer Service Manager -Key Strategic Accounts will be based ... products and industry best practices. Thoroughly and efficiently gather key account customer information, access and fulfill customer needs, educate the… more
- Lilt (Indianapolis, IN)
- …track record of accelerating customers' technology adoption, minimizing churn, and growing Enterprise accounts . As a Customer Success Manager , you will be ... of employment. What You'll Do LILT seeks an experienced Customer Success Manager passionate about customer... engagement model Proven track record of successfully managing customer accounts and driving customer … more
- Reema Health (Minneapolis, MN)
- …coordination, and completion of all internal operations required to launch and maintain the customer account . How You Will Add Value: Lead strategic planning and ... Senior Customer Success Manager Location: Minneapolis, MN...onboarding new customers and continuing to deliver value through account management following implementation. In this position, you will… more
- Recruiting From Scratch (New York, NY)
- …across the United States to help them hire. About the client: Title of Role: Customer Success Manager Location: New York City, NY Company Stage of Funding: ... and go-to-market leaders. What You Will Do As a Customer Success Manager , you'll be the key...Ideal Candidate Background 2+ years of experience in a Customer Success, Account Management, or client-facing role… more
- Ecosystems - ProOutdoor - Quality Irrigation - Hydro Tech… (Freehold, NJ)
- Customer Service Manager Location: Dover & Freehold, New Jersey (On-site) Employment Type: Full-Time, Non-Exempt Salary Range: $70,000-$80,000 per year Position ... Overview We are seeking a dynamic Customer Service Manager with a proven track...performance Operational & Financial Oversight Coordinate weekly collection of accounts receivable and close out monthly invoices Review outstanding… more
- Maple AI, Inc (New York, NY)
- …on a mission to make AI work for real-world businesses-and we need a Customer Success Manager who's equal parts relationship-builder, product expert, and trusted ... answer calls, take orders, book appointments, and handle real customer interactions over natural voice. But our bigger mission...and nurture relationships with key stakeholders at our top accounts -be their first call for anything Maple Become a… more
- Writer (Austin, TX)
- …Writer, and our customers' vision for their teams. We're looking for an Strategic customer success manager whose top priority is helping our Fortune 50-100 ... and driving value across their business. As our Strategic customer success manager , you'll be on the...years in a CSM role focused on Fortune 50-100 accounts Experience delivering high-touch, white-glove service to large, key… more
- Pano AI (San Francisco, CA)
- …T-Mobile Ventures. Learn more at https://www.pano.ai/. The Role The Customer Success Manager (CSM) at Pano focuses on strategic account management, driving ... value and retention. Pano AI seeks an experienced Customer Success Manager to help us better...necessary actions with Sales and Operations teams Drive ongoing account management to ensure customer satisfaction and… more
- Figment (New York, NY)
- …team and help us lead the charge! About the opportunity We are seeking a Lead Customer Success Manager for the US and LATAM region to support our growing ... responsible for managing client relationships, driving retention, and ensuring customer satisfaction across our strategic Tier 1 accounts...What you bring to the team 7+ years of account management or sales experience in fintech or digital… more
- Pendo (Seattle, WA)
- Team Description As part of the Pendo Success team, the Customer Success Manager will partner with customers to ensure they're receiving the support and tools ... level account engagement and success strategies that result in customer health (retention, expansion, advocacy). This person excels at facilitating and/or… more
- NICE (Hoboken, NJ)
- …that will light a fire within you. So, what's the role all about? The Customer Success Manager 's involvement with the client will encompass the entire lifecycle ... virtually over the phone/Teams and face to face. The Customer Success Manager will be the business...Manager will be the business leader in an account and work in concert with our Sales partners… more
- CruiTek (New York, NY)
- Enterprise CSM- Customer Success Manager - Remote Office-NYC, NY-1001- 5 th Ave 3 Month Contract to Hire 150-200K+ when perm- based on experience Great Company ... Unlimited Growth Paid Certs when Perm * Customer Success Manager : Experience with IT, MSPs...an agreed schedule or on request, including: incident management, account performance, and service unit billing reports. Leads onboarding… more
- Diligent Corporation (New York, NY)
- …or follow us on LinkedIn and Facebook Position Overview: The Customer Success Manager II oversees a portfolio of accounts and ensures an amazing customer ... ensure long-term satisfaction. Key Responsibilities Renew and grow a set of customer accounts by proactively anticipating needs, recommending additional products… more
- UVeye (Elk Grove Village, IL)
- …solutions and tools based on business needs Requirements 3+ years of experience in a Customer Success, Account Manager or similar role - preferably in a ... and strives for excellence. We are looking for a Customer Success Manager on a mission to...deliver even greater value for our clients. Analyzing key account statistics, engagement and performance metrics and leverage these… more
- Edge Delta (Seattle, WA)
- …the future of observability. WHAT WE DO: Edge Delta is seeking a Senior Technical Customer Success Manager to join our growing Customer Success group. In ... Computer Engineering-related field or equivalent experience 5+ years of experience in Customer Success, Account Management, Management Consulting, or another … more
- Forrester (Cambridge, MA)
- …you are responsible for the engagement value delivered to Forrester's clients. The Customer Success Manager will orchestrate the customer journey through ... other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold...client's relationship health post-sale by deeply embedding in the accounts to drive high engagement. Serve as a client… more
- Leapwork (Boston, MA)
- …In this role, you'll own and grow some of our most valuable customer accounts , partnering closely with executive stakeholders to drive adoption, deliver ... phase of global expansion. We're looking for a Senior Customer Success Manager who thrives at the...tasks What you Bring 5+ years of experience in Customer Success, Strategic Account Management (or similar),… more
- Integral Ad Science (Los Angeles, CA)
- We're looking to hire a passionate and motivated Senior Customer Success Manager to lead satisfaction, retention, growth, revenue, and operations efforts across ... with some of IAS's largest, most sophisticated and strategic accounts . Be responsible for retaining and expanding customer...all of the core duties of an IAS Senior Customer Success Manager : Be the champion and… more
