- EchoStar (El Segundo, CA)
- … experience ) + 3+ years of experience in customer experience , lifecycle management, loyalty program management, or related roles **Skills and ... We're seeking a hands-on and data-informed leader to drive customer loyalty and lifecycle initiatives...that strengthen relationships, reduce churn, and enhance the overall customer experience . This role turns strategy into… more
- Santander US (Boston, MA)
- …+ Understanding of ** customer segmentation, lifecycle marketing, and loyalty design.** + Experience in **Agile development** environments and tools. ... and track KPIs tied to customer growth, product profitability, and loyalty engagement. **Product Development & Lifecycle Management** + Own the end-to-end… more
- Shake Shack (Atlanta, GA)
- …and has developed integrated marketing strategies that promote delivery options, foster customer loyalty , and support business growth. They will work ... is responsible for building and growing our Shake Shack Loyalty Program, overseeing our CRM and Lifecycle ...compelling campaigns, optimize channel performance, and ensure a seamless customer experience that aligns with Shake Shack's… more
- Dorman (Madison, IN)
- …and CRM tools. + Strong understanding of lifecycle marketing, segmentation, and customer behavior analytics. + Experience developing and scaling loyalty ... and revenue across B2C and B2B audiences. + Manage customer lifecycle campaigns including welcome, post-purchase, win-back,...applicable email regulations. + Own and optimize the company's loyalty and rewards program to increase customer … more
- Publicis Groupe (Boston, MA)
- …+ Serve as strategic advisor to senior client stakeholders, guiding holistic customer experience transformation. + Lead senior-level workshops and planning ... **Company description** Digitas is the Networked Experience Agency, built on the vision that we...visionary Vice President, Group Director, Connections Strategy (CRM & Loyalty ) to join our growing team. This leader will… more
- Alaska Airlines (Seatac, WA)
- … programs and promotions. + With minimal direction from leadership, mines for customer insights and recommend optimizations across lifecycle programs, offers and ... we want to hear from you. **Role Summary** The Loyalty Economics Analyst is a subject matter expert in...loyalty program and co-brand credit card mechanics. + Experience with Python for data manipulation and analysis. +… more
- Univision Communications, Inc (Miami, FL)
- …innovative experiences, and best-in-class talent. We are seeking a VP, Marketing - Customer Lifecycle , to lead our customer relationship management and ... You know how to build systems, processes, and teams that foster long-term customer loyalty and satisfaction. KEY RESPONSIBILITIES:* Lead the end-to-end CRM and… more
- Prose (Brooklyn, NY)
- …segmentation and personalization, and aligning lifecycle messaging to fuel loyalty and subscription growth. + Transform customer insights into powerful ... analytics, AI-driven personalization, and seamless cross-team collaboration to elevate the customer experience and fuel long-term retention. You will design… more
- CVS Health (Woonsocket, RI)
- …channel tactics. . Familiarity with customer segmentation and personalization strategies. . Experience with loyalty programs or loyalty marketing in a ... the overarching CRM channel strategy and deliver a cohesive customer experience . The ideal candidate will have...business, retailer and consumer understanding. . 1+ years of experience with CRM or lifecycle marketing programs,… more
- Tomo Credit (San Francisco, CA)
- …(LTV). You'll lead the vision for lifecycle strategy, championing customer engagement and loyalty while executing high-performing campaigns that directly ... a data-driven, results-obsessed leader to own and scale our lifecycle marketing across the full customer journey...predictive targeting, and performance improvement. Who You Are + Experience : 6+ years in lifecycle , CRM, or… more
- Amazon (New York, NY)
- …growth and customer engagement through a best-in-class customer marketing experience . The Head of Lifecycle Marketing will own the strategic vision for ... Description Shopbop.com is looking for a strategic Head of Lifecycle Marketing to lead and evolve our global Email...enable advanced capabilities * Collaborate on the evolution of customer loyalty initiatives, improving program value and… more
- Unilever (Durham, NC)
- …across brand and creative, supply chain, and acquisition to create a seamless customer experience + Create targeted lifecycle campaigns that delight ... subscriber base - creating experiences that delight customers, strengthen loyalty , and build lasting connections with our brand. If...active subscriber base **REQUIREMENTS:** + 8+ years of proven experience in lifecycle marketing, customer … more
- Walmart (San Bruno, CA)
- …multi-quarter, omni-channel CRM Lifecycle strategy to increase the engagement of our customer base through a variety of customer programs + Define and ... practical experience + Minimum of 10+ years experience in customer marketing, customer ...management / team lead experience required + Experience in CRM, Retention, Loyalty or Engagement… more
- Emerson (Houston, TX)
- … Services & Engineered Solutions business in North America to new heights of customer loyalty , innovation, and growth! As the Business Development Leader, you'll ... channels to achieve bookings targets, growing our presence in engineered solutions and lifecycle services, with a focus on key industries such as LNG, petrochemical… more
- IBM (Atlanta, GA)
- …from competitors **Required technical and professional expertise** * Maintain and grow customer loyalty through Technology Lifecycle Services renewal and ... IBM licensing terms & conditions and the value of IBM Technology Lifecycle Services. **Your role and responsibilities** * Account Planning & Stakeholder Management… more
- AAA Northern California, Nevada & Utah (Walnut Creek, CA)
- …and is a good fit for someone who straddles operations, marketing, and customer experience . RESPONSIBILITIES / JOB DUTIES + Strategic Planning and Development ... week in our Walnut Creek, CA office. The Senior Lifecycle Management Specialist will play a key role in...functions. + Collaborate with cross-functional teams (marketing, sales, and customer experience ) to address policyholder challenges and… more
- Amazon (Bellevue, WA)
- …cross-channel lifecycle strategies that drive conversion, retention, and long-term loyalty . Own the end-to-end customer journey, identifying key moments and ... share key updates and announcements and drive proactive engagement at different lifecycle stages. Key job responsibilities * Lead the development and execution of… more
- Eileen Fisher (Irvington, NY)
- …SQL or other data query languages a plus. + Experience with loyalty programs, retention campaigns, and lifecycle marketing best practices. + Excellent ... You will play a critical role in shaping the customer journey, driving loyalty , and maximizing the...reactivation. + In partnership with Email Manager develop triggered lifecycle marketing campaigns (email, SMS, loyalty ) powered… more
- ADP (MI)
- …you see? **Apply now!** **What you'll do:** + Develop and execute a ** customer lifecycle content strategy** aligned to onboarding, adoption, and renewal ... **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager** Applications for... learning, networking, and storytelling at events. + Lead ** customer advocacy and loyalty programs** including … more
- United Airlines (Houston, TX)
- …you will lead the development and implementation of a new Airport Operations Customer Experience applications, hardware, and software, a key component of ... and business, to ensure that application delivery supports key business processes, customer experiences, loyalty and revenue growth + Collaborate with business… more