- Novo Nordisk Inc. (Plainsboro, NJ)
- …Solutions group creates and delivers human-centered experiences, where innovation meets customer -centricity, driving the ultimate experience for our patients. ... brand management/marketing and/or sales/operations/market access experience required Experience with patient support programs, customer facing self-service… more
- BP Americas, Inc. (Chicago, IL)
- …Senior Manager in developing the end-to-end integrated Mobility & Convenience (M&C) customer experience ( CX ) strategy for customers across B2C, B2B and ... **Job Family Group:** Marketing Group **Job Description:** As a CX Manager , you will support the ...across markets. + Support with the creation of the CX vision and comprehensive customer experience… more
- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience ( CX ) Strategy, you will design and implement strategies ... Establish the long-term CX vision and strategy roadmap, developing effective customer experience capabilities + Develop the journey management practice +… more
- REI (Seattle, WA)
- …REI's success by leading the vision, strategy, and prioritization of the omni-channel customer experience ( CX .) This includes journey design and management, ... and customers across all channels and touchpoints of the customer journey. This Senior Manager will develop...experience . + Establish member and customer experience design processes and lead omni-channel CX … more
- SAP (New York, NY)
- …the rapid adoption and consumption of solutions. S-CSM is a specialist role within the Customer Experience ( CX ) domain. Its responsibility is to be the ... the Northeast region **What you'll do:** As a Solution Customer Success Manager (S-CSM), you will act...customer -facing experience is highly preferred + Experience in SAP Customer Experience … more
- City National Bank (Los Angeles, CA)
- * MANAGER , CLIENT EXPERIENCE ( CX )...a related field (eg marketing, business, analytics). * Proven experience in customer experience management, ... INSIGHTS, SVP* *WHAT IS THE OPPORTUNITY?* The SVP and Manager of CX and & Client Insights...data into actionable insights and strategies. * Knowledge of customer experience methodologies and tools. * … more
- Qualtrics (Provo, UT)
- …building software-we're building the category of Experience Management (XM). Our Global Customer Experience ( CX ) Center of Excellence is at the forefront ... the globe who think that's work worth doing. **Engagement Manager - Global CX Center of Excellence**...mission, redefining how we listen to and act on customer feedback at scale. As an Engagement Manager… more
- Amazon (New York, NY)
- …business success with advertisers - Manage prioritization and trade-offs among customer experience , monetization, technical and operational lift, and competing ... us well for the long-term. As a Principal Product Manager - Tech, Ad CX , you will...you will leverage Machine Learning to create an advertising experience that is customer -obsessed, non-intrusive, and engaging.… more
- Capgemini (New York, NY)
- …management systems web content management such as Workfront, Aha!, Jira, Adobe Experience Manager , Contentful & Drupal + Demonstrated successful engagement into ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a..._, which focuses on the Activation & Enablement of CX at scale. This role requires experience … more
- Capgemini (New York, NY)
- …product management systems web content management such as Workfront, Aha!, Jira, Adobe Experience Manager , Contentful & Drupal_ **WHAT YOU'LL LOVE ABOUT WORKING ... and data to re-invent businesses, drive growth and orchestrate customer centric transformation. Together we strive to shape a...of products, tools, and approaches to activate and enable CX strategies_ . _You will have experience … more
- Amazon (Seattle, WA)
- …content including Amazon Originals, Live Sports, and more. We are seeking an Ad CX Quality Programs Manager to lead and standardize quality control processes ... across our advertising experience ecosystem. This role will serve as the primary...PVA house ads * Manage responses to VOC Ad CX signals and customer -reported issues, driving continuous… more
- Dominion Energy (Richmond, VA)
- …or related fields 3+ years people management experience Expertise in CX methodologies including Voice of Customer tools, journey mapping, segmentation, ... of stakeholders. The Director will be responsible for the Customer Experience , Customer Relations and...CX strategies, standards, and tools. Collaboratively lead strategic CX initiatives to enhance customer journeys. +… more
- Qualtrics (Seattle, WA)
- …+ 5+ years of experience in product marketing, preferably within SaaS, CX , or customer support technologies. + Strong storytelling and messaging skills, with ... globe who think that's work worth doing. **Product Marketing Manager , CX ** **Why We Have This Role**...This Role** AI is massively changing the landscape of Customer Experience , and Qualtrics is evolving to… more
- Amazon (Westborough, MA)
- Description In the Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) organization, we have the unique role and privilege to work backwards ... In the position of Deployment Sr. Technical Infra Program Manager (TIPM), you will be tasked with collaborating with...for. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
- Wolters Kluwer (Indianapolis, IN)
- …Working closely with Product Management and high performing agile teams, the ** CX /UX Designer** translates complex customer and business requirements into ... of connecting with colleagues. You will report to the Manager , CX /UX Design, and work under the...various customer research efforts to define the customer -driven user experience + Produce necessary UX… more
- Amazon (Santa Monica, CA)
- …and every launch is a success. The ideal candidate will have strong customer experience intuition, business, and product sense combined with solid understanding ... Description As a Product Manager , you will work across leadership and cross-functional...execution strategy for the Electronic Shelf Label (ESL) in-store CX for Fresh. The role will focus heavily on… more
- Amazon (Atlanta, GA)
- …driving value to our customers and Amazon Web Services (AWS)? AWS is seeking a customer -obsessed CX Program Manager to join the Private Pricing Programs and ... to drive innovation and automation in Private Pricing. The CX Program Manager , 3PX is responsible for...analyze post-launch metrics to continuously optimize design and end-to-end experience A day in the life This position requires… more
- ServiceNow, Inc. (Vienna, VA)
- …exploring AI's potential impact on the function or industry. + 10+ years of sales experience for customer workflows ( CX ) products the the Federal Government, ... that will be responsible for market success of ServiceNow's CX , Service Digital and Now Assist Products across the...the regional ServiceNow partner channels to drive an effective customer experience + Articulate customer … more
- Qualtrics (Provo, UT)
- … CX Journeys engineering team in Provo, Utah. Our team is pushing the Qualtrics Customer Experience ( CX ) product to the next level. You should love data ... leading companies use data and analytics to improve their customer experience **Things You'll Do** + Develop...customer -centric experiences powered by real-time intelligence. + Our CX Journeys team owns products and functionality that help… more
- Amazon (Seattle, WA)
- …and drive global customer impact. Key job responsibilities * Defining a CX vision for the pre-owned shopping experience in partnership with UX design ... audience and encourages more sustainable shopping practices. The Pre-Owned CX Principal Product Manager will own defining... will own defining and driving the Amazon pre-owned customer experience product vision and roadmap across… more
