- Cisco (IN)
- Customer Experience Customer Success Specialist (Transport & Automation) Apply (https://jobs.cisco.com/jobs/Login?projectId=1445170) + Location:Feltham, ... InterestService Provider + Job Id1445170 **Meet the Team** The Customer Success Specialists (CSSs) are domain guides...looking for key involvement in crafting Cisco's future and Customer Experience , we have a place for… more
- Merck (Fort Worth, TX)
- … Communications, Customer Experience Improvement, Customer Experience Management, Customer Success , Dairy Science, Field Sales Support, ... **Job Description** **Job Description** The Livestock Technology Solutions Customer Success Specialist will be the...with owners, managers and users as required to improve customer experience . + Ensure all questions are… more
- EBSCO Information Services (Austin, TX)
- …Implementation, Product, and Editorial-to deliver a seamless and value-driven customer experience . The Customer Success Manager will ensure consistent ... Join us to help make an impact. **Your Opportunity** Customer Success Managers (CSMs) partner with EBSCO...overseeing key handoffs and the overall development of a customer . + Experience working in medical software… more
- EDB (Springfield, IL)
- …member of the Executive Leadership Team responsible for the entire post-sale customer experience -including Customer Success , Support, Professional ... **Ideal Experience :** + Proven track record leading Customer Success , Support, and/or Services functions in...or data/AI companies. Own the end-to-end customer experience , spanning onboarding, implementation, support, success , and… more
- Cisco (Chicago, IL)
- …Team** **You will work closely with a diverse range of Customer Experience (CX) resources, including Customer Success Specialists (CSS), Renewals teams, ... Technical Customer Success Manager Apply (https://jobs.cisco.com/jobs/Login?projectId=1433367) +...needs are met and that they receive a high-quality customer experience .** + **Build and implement Technical… more
- SHI (Austin, TX)
- …product road map, transition to the cloud, and ensuring a positive customer experience with SHI. The Customer Success Manager is responsible for ... in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention...with customers and internal teams to ensure a positive customer experience and foster trust. This position… more
- TEKsystems (Reading, PA)
- …the customer journey. Qualifications + 1-3 years of experience in customer service, customer success , or post-sales support (automotive or logistics ... excited to partner with our client to find a Customer Success Representative (CSR) for their Commercial...purchase. Your mission is to ensure a smooth post-sale experience by resolving issues related to vehicle delivery, documentation,… more
- Robert Half Finance & Accounting (West Chester, PA)
- …Customer Experience with proven expertise in customer experience , customer service, customer success and leadership. As the Director of ... Customer Experience , you will oversee...Customer Service Team Requirements The ideal Director of Customer Experience will have a Bachelors degree in… more
- Intuit (Mountain View, CA)
- …to end approach to customer experience is what will accelerate Customer Success becoming an organizational strategic enabler versus a cost center. **What ... **Overview** As Director of Intuit's Customer Experience team, you will be...proven track record of success and significant experience in a fast-paced organization, leading customer … more
- ThermoFisher Scientific (Pittsburgh, PA)
- … leading projects through a matrixed organization. + Customer Care or Customer Success experience beneficial. + Strong leadership skills. + Proficient ... for late-stage Analytical Development (AD) and QA/QC, ensuring both organizational and customer success . Key responsibilities include managing customer … more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …**About You** **Required Qualifications** + 3-5 years of experience in customer advocacy, customer success , marketing, or relationship management, ... SharePoint, and Upland RO Innovation (or similar reference platforms)** . + Experience supporting large B2B sales cycles through ** customer reference programs… more
- Autodesk (Denver, CO)
- …opportunities for expanding the business relationship **Preferred Qualifications:** + 2-5 years Customer Success /Account Management experience + Customer ... **Job Requisition ID #** 25WD89994 **Position Overview** In the Customer Success organization, creating impactful experiences for... success milestones + Drive a high-level of customer satisfaction and experience to ensure continued… more
- Learning Care Group (Novi, MI)
- …sales, customer experience , service industry, member services, or customer success industries required. + 5+ years leading successful CX/Family ... Vice President- Sales & Customer Experience - Head of Family Engagement...talent development, retention, and alignment with performance goals. What Success Looks Like: + Elevated Family Engagement, Loyalty &… more
- SpaceX (Redmond, WA)
- …BASIC QUALIFICATIONS: + Bachelor's degree; or 4+ years of professional experience in a customer service or customer success function in lieu of a degree ... consistent follow-up and feedback to drive individual and team success . + Lead by setting an example, taking and...process improvements and implement changes to enhance efficiency and customer experience . + Collaborate with other departments… more
- SpaceX (Bastrop, TX)
- …BASIC QUALIFICATIONS: + Bachelor's degree or 4+ years of professional experience in a customer service or customer success function in lieu of a degree + ... consistent follow-up and feedback to drive individual and team success . + Lead by setting an example, taking and...process improvements and implement changes to enhance efficiency and customer experience . + Collaborate with other departments… more
- HistoWiz (Long Island City, NY)
- …or BS in a scientific or communications-related field + Experience in a customer service, customer success , technical support or similar role + Excellent ... by accelerating histopathology and enabling global collaboration. We are looking for a Customer Service Associate interested in joining us in our mission and making… more
- ServiceNow, Inc. (Vienna, VA)
- …+ Support the regional ServiceNow partner channels to drive an effective customer experience + Articulate customer success strategies (and losses) to the ... Solution Sales Executive that will be responsible for market success of ServiceNow's CX, Service Digital and Now Assist...the function or industry. + 10+ years of sales experience for customer workflows (CX) products the… more
- Amazon (Seattle, WA)
- … experiences. Ultimately, you own the customer experience , with customer satisfaction as your ultimate success measure. You will engage with science ... science and engineering teams to deliver foundational technologies and customer experience at a high quality bar....ability to drive teams with clarity will allow for success . Basic Qualifications - 8+ years of product or… more
- Amazon (Seattle, WA)
- … experiences. Ultimately, you own the customer experience , with customer satisfaction as your ultimate success measure. You will engage with science ... science and engineering teams to deliver foundational technologies and customer experience at a high quality bar....ability to drive teams with clarity will allow for success . Basic Qualifications - 5+ years of product or… more
- Lowe's (Charlotte, NC)
- …with business partners and other product managers to ensure alignment and prioritization. ** Customer Experience & Success Metrics** Owns the customer ... for features or products, makes decisions impacting usability, defines and tracks customer success metrics, and consistently monitors product health and business… more