- Vanguard (Malvern, PA)
- …create journey transformations that drive significant change to the client experience . + Partners with business leaders and develops innovative and non-traditional ... email, print, phone, etc). + Oversees and monitors health of client experience family from end-to-end using internal and external metrics. Manages deliverables and… more
- JPMorgan Chase (Wilmington, DE)
- …forefront of innovation and identifying opportunities to improve our Customer 's Lending experience . Our CLS Innovation Strategy Manager serves as a ... Artificial Intelligence, process excellence and innovation. As an Innovation Strategy Manager within the CLS Operations team,...Minimum of 6+ years' work experience , with Strategy , Card Lending, Card Service, or Customer -Centric… more
- AbbVie (Austin, TX)
- …Job Description Responsible for the comprehensive end-to-end customer experience strategy , the Educational Experience Manager will play an integral ... and onboarding strategies, and a passion for creating positive customer experiences. The Educational Experience Manager...for creating positive customer experiences. The Educational Experience Manager will report to the Associate… more
- The Hertz Corporation (Columbia, SC)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) ... across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain,… more
- The Walt Disney Company (Lake Buena Vista, FL)
- …skills! The **Sr. Customer Experience Analyst** currently reports to the ** Manager ,** ** Customer Experience Strategy ** and is an individual ... Manager in developing strategic business cases for Customer Experience initiatives to influence partners and... customer dynamics. **Basic Qualifications** + 2-3 years experience in strategy , business or analytical-related roles… more
- PNC (Pittsburgh, PA)
- …to contribute to the company's success. As a Senior Portfolio Analytics & Strategy Manager within PNC's Balance Sheet Analytics & Modeling Marketing & ... heart of that vision. As a Senior Portfolio & Strategy Manager supporting Credit Card Marketing ...leadership role where you'll bring together analytical rigor, marketing strategy , and customer insights to influence key… more
- Capital One (New York, NY)
- Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... may be a fit for you. The US Card Customer Services & Strategy team has several...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more
- Intuit (Atlanta, GA)
- **Overview** As a Group Manager of Customer Strategy & Operations, you will play a critical role in driving customer success transformation across ... report into and work closely with the Director of Customer Success who runs the high-value CS strategy...Experience ** + 10+ years of GTM Ops and/or strategy experience , overseeing multiple complex, cross-functional programs… more
- Capital One (Chicago, IL)
- Senior Manager , Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires ... and our industry. **About the Team** The US Card Customer Services & Strategy team has several...an MBA with a quantitative concentration **Preferred Qualifications:** + Experience translating business strategy and analysis into… more
- Intuit (Mountain View, CA)
- …as the Senior Manager of Business Operations supporting US Marketing and Customer Growth. We are looking for creative problem solvers with a bias for action, ... with the sponsors and accountable leaders to shape and drive an initiative-level strategy , defining and ensuring the end-to-end experience outcomes and overall… more
- DataVisor (Mountain View, CA)
- …solution showcases Requirements + 5+ years of experience in fraud strategy , risk analytics, customer success, or fraud operations within fintech, banking, ... positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner… more
- Hilton (Mclean, VA)
- …top\-rated rewards, and unique customer experiences and partnerships\. As a Senior Manager , Digital Strategy , you will support the team in increasing ... team reporting to the Senior Manager , Marketing Strategy , you will define how guests experience ...such as Adobe Customer Journey Analytics + Experience with customer journey strategy ,… more
- TD Bank (Charlotte, NC)
- …business and deliver on our strategy , we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether ... a positive stakeholder experience . **Position Summary** The Manager , Internal Audit Strategy and Change Management...business results and improvement of the end to end customer experience + Provides support and input… more
- CVS Health (Chicago, IL)
- …a meaningful impact on the lives of our customers. **Position Overview:** As the **Senior Manager of Retail Brand Experience Strategy ** , you will play a ... this mission, we are seeking dynamic leaders in marketing, customer experience , and service design who are...strategic direction, and ensuring alignment with brand and campaign strategy . + Experience in coaching and developing… more
- Lactalis American Group Inc. (Minnetonka, MN)
- …brand Risks & Opportunities, develop communication and action plan. Partner with the customer strategy team to ensure that accepted item volumes, reset timings, ... Associate Manager , Portfolio Strategy and Planning Minnetonka,...landscape, and regional/channel risks and opportunities; help develop the strategy that ties brand, category and customer … more
- Lactalis American Group Inc. (Bedford, NH)
- …brand Risks & Opportunities, develop communication and action plan. Partner with the customer strategy team to ensure that accepted item volumes, reset timings, ... Associate Manager , Portfolio Strategy & Planning Bedford,...landscape, and regional/channel risks and opportunities; help develop the strategy that ties brand, category and customer … more
- TD Bank (Mount Laurel, NJ)
- …business and deliver on our strategy , we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether ... details for this role. **Line of Business:** Business Management, Strategy & Support **Job Description:** The Senior Manager...TD is deeply committed to being a leader in customer experience , that is why we believe… more
- CARMAX (Richmond, VA)
- …Chain Strategy who focus on different parts of the vehicle lifecycle. As a Manager in Supply Chain Strategy , you will work with business partners in our ... also making sure our customers are offered a great experience Win Together: Teamwork is essential to what we...serving as product analyst. In those roles, a successful manager of strategy would: + Be a… more
- US Tech Solutions (New York, NY)
- …science by blending analytical rigor with creative storytelling to shape YouTube's subscription strategy . ** Experience :** + 5+ years of experience in ... research (Conjoint, Gabor-Granger), TAM sizing, and survey calibration. + Experience conducting qualitative research (focus groups, in-depth interviews) to uncover… more
- DoorDash (New York, NY)
- …our New Verticals platform, with a focus on making the end-to-end DoorDash customer experience faster, easier and more delightful than shopping in store. ... the Role Search is critical to delivering a seamless customer experience . We're looking for someone to...and conversion across the app. You'll report into a Manager on our New Verticals Strategy &… more