- Capital One (Goochland County, VA)
- …outsized and measurable outcomes by defining and guiding objectives, roadmaps, cross organization collaboration, progress and technical requirements for our Teams. ... over 50,000 Capital One associates by developing advanced technologies and customer -focused solutions. The newly established Portfolio Operations team, a critical… more
- Jet Aviation (Teterboro, NJ)
- Customer Service Agent Location: Teterboro, NJ, US, 07608 Flexible Work Arrangement: Onsite Job Category: Fixed Base Operations (FBO) Career Level: Graduate ... behind the scenes. Enabling global flight, with passion. **Position Summary** The Customer Service Representative provides assistance to passengers and crew… more
- Stanford Health Care (Newark, CA)
- …+ Basic PC Skills (Windows, Outlook, Excel, and Word) + Strong communication, customer service , interpersonal skills and cross cultural competency + ... **A Brief Overview** Customer Navigation Agents are responsible for providing customer service to patients and their families over the phone. They respond to… more
- CRST (Atlanta, GA)
- …into opportunities. We set the gold standard in transportation through safety, service excellence, and customer satisfaction. Our mission is simple: deliver ... Success?** **_Join CRST's Asset-Light (Flatbed) Division as a Senior Agent Development Manager and play a key role in...van, and brokerage solutions that deliver flexibility, speed, and service . Our model empowers our teams to drive real… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …scale. + Develop the code for monitoring models and AI systems including customer evaluation metrics, agent behavior analytics, and comprehensive drift detection ... production. Your role involves guiding the solutioning of sophisticated multi- agent systems, implementing cutting-edge retrieval techniques, and prototyping new AI… more
- Premera Blue Cross (Mountlake Terrace, WA)
- …+ Highly advanced ability to prioritize and manage tasks effectively. + Strong customer service orientation. **Working Environment** Work is performed within a ... acts as a technical liaison, driving technical communities and cross -talk within and outside the division. **_What you'll do:_**...Develop custom integrations, APIs, and call flows to enhance customer and agent experiences in the Genesys… more
- The Clorox Company (Pleasanton, CA)
- …Lead cross -functional efforts within the company's Supply Chain functions to optimize service to the customer , driving partnerships with the Customer to ... landed cost solutions. + Develop transportation solutions with the Customer to balance cost and service , leveraging...the willingness and vision to act as a change agent **Workplace type:** 3 days in the office, 2… more
- ALBEMARLE (Charlotte, NC)
- …**People and Culture Leadership:** Supervise marketing staff and serve as a change agent to infuse market and customer centricity throughout the organization. ... goals. + ** Customer and Market Centricity:** Promote a market and customer -centric culture across cross -functional teams; extract deep insights from … more
- ALBEMARLE (Charlotte, NC)
- …+ People and Culture Leadership: Supervise marketing staff and serve as a change agent to infuse market and customer centricity throughout the organization. + ... goals. + Customer and Market Centricity: Promote a market and customer -centric culture across cross -functional teams; extract deep insights from customer… more
- Ally (Raleigh, NC)
- …a customer -centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly ... **The Opportunity** Lead the design, development, and scaling of a self-hosted AI Agent Platform on AWS. Drive platform architecture, AI agent orchestration,… more
- ABBTECH Professional Resources, Inc. (MD)
- …triggers. + Build retrieval-augmented generation (RAG) pipelines to enhance Amazon Connect agent assist and self- service knowledge. + Apply structured logging, ... AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2,...creation of supporting APIs and data pipelines to improve customer experience through intelligent automation. You will work with… more
- CSL Behring (King Of Prussia, PA)
- …commercial processes, including patient identification, Medical and Tender Analytics, forecasting, and customer insights. The AD will serve as a bridge between CSL's ... publications in top AI conferences and patents around Generative AI, reasoning, multi- agent systems, etc. Establish KPIs and frameworks to measure ROI and business… more
- Teradyne (North Reading, MA)
- …data processing, evaluation, and model optimization tasks. + Collaborate with cross -functional teams to translate requirements into AI solutions. This positon is ... who share our passion and determination. Our commitment to customer success drives us to go the extra mile....SQL, and data visualization tools. + Familiarity with AI agent framework (eg Autogen, Gemini Enterprise, LangChain) and machine… more
- REI (Dallas, TX)
- …for growth and operational excellence. This leader will act as a positive change agent in support of the co-op and stores transformation plan driving a more active ... serve, including outreach to underserved groups, as well as strengthening current customer relationships in the region through new, innovative initiatives (eg, new… more
- SMBC (Scottsdale, AZ)
- …and product launch + 3+ years working in complex, matrixed environments with cross -functional teams + Experience with GenAI and agent -based AI solutions. + ... who came together for the challenge of building a full- service digital bank from scratch. We're committed to doing...committed to doing it the right way for the customer and are growing rapidly. To learn more about… more
- Post Holdings Inc. (New Albany, OH)
- …to be a strong remote change agent . You are highly collaborative, have a customer service mindset and a high degree of agility and cross -functional ... and GFSI inspections. + Highly collaborative and solution oriented with a customer service mindset + Excel in Communication skills with both technical and… more
- Automation Anywhere, Inc. (San Jose, CA)
- …to automate and integrate complex business processes. By aligning technical capabilities with customer needs, you will enable businesses to realize the value of a ... modern digital workforce. You will articulate technology, value, and service offerings to both business and technical users and...can be offered to assigned accounts to assure complete customer satisfaction through all stages of the sales process.… more
- HP Inc. (Spring, TX)
- …with cross -functional teams, including planning, procurement, production, logistics, returns, customer service , and operations to gather data and insights ... enterprise through structured learning and development training activities and community service experiences. Internships will be available for students who are in… more
- Bank OZK (Little Rock, AR)
- …refining quality monitoring programs in our Bank's call center locations to ensure our customer service aligns with the highest industry standards. Leads a team ... as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across… more
- HP Inc. (Spring, TX)
- …with cross -functional teams, including planning, procurement, production, logistics, returns, customer service , and operations to gather data and insights ... improvement and propose recommendations to enhance efficiency, reduce costs, and increase customer satisfaction in the Sourcing and Logistics areas. + Collaborate… more
