- TEKsystems (North Richland Hills, TX)
- We're actively looking for Customer Service Representatives that will focus on Fraud detection . Description: + To respond to inquiries and requests from ... system adaptability and engagement methods to ensure optimal member experience and customer service . Perform transactions or related functions for savings,… more
- Citigroup (O'Fallon, MO)
- …while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- TEKsystems (Pittsburgh, PA)
- …leveraging operational runbooks and documented knowledge articles. Skills Investigation and analysis, fraud detection , customer service oriented, call ... Analytic, Attention to detail, Multitasking Top Skills Details Investigation and analysis, fraud detection , customer service oriented Additional Skills &… more
- Citigroup (Jacksonville, FL)
- …while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well as protecting ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...1-3 years relevant experience + Minimum 1 year of customer service experience + Ability to process… more
- USAA (Tampa, FL)
- …ID Theft, First Party fraud and Account Takeover. (text) + 2 years' customer service experience in a financial institution. + Have a Certificate and ... attention to detail and high concern for data privacy and accuracy. + Customer service orientation with developed analytical and problem-solving skills. +… more
- KeyBank (Brooklyn, OH)
- … fraud . We execute using a proactive strategy of fraud detection , protecting both the bank and customer while providing shareholder value. **Purpose:** ... and relationship building skills **Preferred Experience:** Minimum 1 year fraud experience in a customer service COMPENSATION AND BENEFITS This position is… more
- PNC (Rocky, OK)
- …Process Improvement, Decision Making and Critical Thinking, Effective Communications, Fraud Detection and Prevention, Information Capture, Operational Risk, ... As a Detection & Investigation Analyst Lead within PNC's Deposit Fraud Investigations organization, you will be based in Louisville, KY, Pittsburgh, PA,… more
- BMO Financial Group (AZ)
- …strong partnerships with Legal, Compliance, Risk, Cybersecurity, and Customer Service to ensure a unified fraud management approach. **Salary:** $128,000.00 ... roles + 10 + years of progressive experience in fraud detection and/or prevention within banking or...Collaboration:** + Partner with technology, cybersecurity, risk, legal, and customer service teams. + Collaborate with business… more
- Federal Reserve Bank (Boston, MA)
- …Analyst to enhance our fraud prevention strategies through advanced analytics, fraud detection tools, and data-driven insights. The ideal candidate will have ... quickly, seek to provide a more robust and unified customer experience across our financial service offerings,...in fraud analytics, statistical analysis techniques, and fraud detection models, along with a passion… more
- Santander US (Boston, MA)
- …related Suspicious Activity Reports ("SAR") and providing end-to-end BSA / AML oversight from fraud detection / identification to SAR filing. + Oversees the ... procedures and training materials. Facilitates partnerships with business leaders on IT projects, fraud detection , fraud referrals, and fraud trends.… more
- Insight Global (Bellevue, WA)
- …- Stay up to date with emerging payment technologies, as well as fraud detection strategies, and regulatory requirements to continuously contribute to ... fraud technologies. - Lead proof-of-concept (PoC) initiatives to assess new fraud detection techniques, machine learning models, or payment orchestration… more
- DISH Network (Englewood, CO)
- …of usage fraud schemes, techniques, and countermeasures + Experience with fraud detection and prevention tools, systems, and technologies + Excellent ... Collaborate with cross-functional teams, including IT, Sales, Product, and Customer Care and Support, to implement fraud ...a related field + 3 years of experience in fraud prevention, detection , and investigation, preferably in… more
- SMBC (Austin, TX)
- …of efforts with the America's Division Fraud team. + Advise on fraud detection , prevention, and mitigation strategies to ensure compliance with federal, ... who came together for the challenge of building a full- service digital bank from scratch. We're committed to doing...related laws, regulations, and compliance standards. + Experience with fraud detection software, models and data analysis… more
- FirstBank PR (San Juan, PR)
- …are the ones that ensure we deliver on our promise of excellence in personalized customer service . Our more than 3,100 employees in Puerto Rico, the Virgin ... Islands and Florida share a passion for excellent customer service . We are proud of our...holders to verify the authenticity of transactions. . Reviews fraud detection reports and on-line queues to… more
- Koniag Government Services (Washington, DC)
- …pending applications for FPM and team members + Assist in preparing Passport fraud detection training materials + Retrieve mail, file requests, or other ... more. Kadiak, LLC is seeking experienced, motivated, career and customer -oriented Fraud Associate I. The Fraud...on a continuing basis + Ability to provide basic customer service skills + Ability to operate… more
- Bath & Body Works (Columbus, OH)
- … fraud prevention strategies. + Work with Retail Operations, Digital Commerce, and Customer Service teams to enhance payment workflows and self- service ... initiatives. + Develop real-time dashboards for Payment, Tax, and Fraud metrics, enabling self- service access for finance,...POS, OMS, CRM, or loyalty platforms. + Familiarity with fraud detection techniques, machine learning models, and… more
- USAA (Charlotte, NC)
- …operational business recommendations and decisions. + Works within the construct of fraud case management and detection systems to ensure seamless execution ... fraud rules to ensure adequate user performance and customer experience + Experience performing rules analysis identifying outlier trends, positively… more
- Santander US (MA)
- …security area preferably in financial services. + Working knowledge of loss and fraud detection /prevention principals, multiple fraud areas, compliance and ... + Ability to analyze diverse information and develop strategy recommendations. + Excellent customer service and communication skills, both verbal and written. +… more
- Woodforest National Bank (The Woodlands, TX)
- …professionalism while interacting with customers and internal team members. . Customer service orientation with developed analytical and problem-solving skills. ... our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove...accuracy. Minimum Qualifications/Experience: . 1 years' experience in a fraud detection /investigation or risk management role in… more
- Bank of America (Chandler, AZ)
- …**Desired Qualifications:** + Experience in a call center or a financial/banking center + Fraud Detection and Prevention + Credit Risk **Skills:** + Customer ... Wealth Management Fraud & Claims - Sr. Fraud ...This job is responsible for handling complex and escalated customer situations regarding possible fraudulent account activity. Key responsibilities… more