- Citigroup (O'Fallon, MO)
- …assessments when reviewing account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in ... verify charges and recent activity to identify any potential fraud + Ensure a positive customer experience...issues with transparency. **Qualifications:** + Minimum 1 year of customer service experience + Ability to process… more
- Citigroup (San Antonio, TX)
- **RESUMES MUST BE ATTACHED! + ** Customer Service in Fraud ** **-Train onsite,** **after completing onsite** **training you may have the option to work from ... account activity while also delivering exceptional customer service to our clients. Early fraud detection is critical in minimizing financial impact as well… more
- Citigroup (Jacksonville, FL)
- …to address external customer 's fraud issues and provide ongoing customer service support. **Responsibilities:** + Manage client fraud inquiries, ... **Qualifications:** + 2-4 years of relevant experience. + Experience in fraud , customer service and/or finance. + Proficient in Microsoft Office.… more
- M&T Bank (Millsboro, DE)
- …of work scheduling. **Education and Experience Preferred:** + Minimum of 1 year of customer service related fraud experience. + Experience working with ... **Location: Millsboro, DE. This position is hybrid with 2 days per week onsite.** ****...as voice of the Bank by providing an outstanding service experience for inbound and outbound customer … more
- Commerce Bank (Kansas City, MO)
- …bank, while complying with Visa, MasterCard, and federal regulations + Provide excellent customer service to both internal and external customers while meeting ... skills, and competencies.) About This Job This Commerce Bank Fraud Team is an integral part of our ongoing...the team for you! Essential Functions + Receive incoming customer calls with questions about account debit cards, credit… more
- Citigroup (Jacksonville, FL)
- …preferred. **Schedule:** Varied *This is a hybrid position **Job Family Group:** Customer Service **Job Family:** Institutional Customer Service ... The Customer Service Representative 5 is an...calls from clients, program administrators, merchants, etc. regarding potential fraud activity. Representative will also be responsible for reviewing… more
- Citizens (Medford, MA)
- …years' experience, in the following areas: Fraud Analysis, Financial services industry, Customer service , and Contact center experience a plus + Team player ... continuously learn, consider a career at Citizens as a Fraud Customer Support Sr. Specialist. In this...part in safeguarding our customers and ensuring a best-in-class customer service experience in one of our… more
- Citizens (Medford, MA)
- Description The Fraud Customer Service Center requires the delivery of a superior customer experience, by answering all calls timely and professionally. ... and takes notes to understand the customer 's fraud claims. Handles routine customer fraud...Organizational skills + Solid ability to multi-task + Solid customer service skills + Proficiency in PC… more
- USAA (Phoenix, AZ)
- …attention to detail and high concern for data privacy and accuracy. + Customer service orientation with developed analytical and problem-solving skills. + ... us so special! **The Opportunity** As a dedicated Intermediate Fraud Prevention and Detection Specialist, you will, within defined...with Reg CC and Reg E + 2 years customer service experience in a Financial Institution… more
- Citizens (Johnston, RI)
- …moderately complex analytical review of data and/or documentation which may include customer data and/or review for fraud /risk activities. + Review accounts ... Description As a Fraud Detection Sr. Specialist, you'll play a pivotal...to protecting our customers, maintaining the highest standards of service , and ensuring the integrity of financial transactions. Our… more
- Amazon (Newark, NJ)
- …team, ensure actions are taken within defined SLA - Liaise with Customer Service leadership and manage the Fraud Risk Management Agents responsible for ... operations industry experience - Past experience of working in relevant teams ( Fraud /Risk Management, Customer Service , Back-end operations) - Proven… more
- Capital One (Mclean, VA)
- …2 (19050), United States of America, McLean, Virginia Sr Business Manager, CML Payment Fraud **As a Senior Manager, Business Analysis at Capital One, you will apply ... learning, and rewards innovation.** **Team Description:** **The Commercial Payments Fraud Strategy group develops and implements holistic defenses across commercial… more
- Wells Fargo (Charlotte, NC)
- …the bank and its customers to reduce fraud by handling inbound calls regarding fraud matters on customer accounts and working outbound calls on fraud ... experience across multiple geographies and creating a culture of service and efficiency. + Comprehensive knowledge of Fraud...10% of the time. + This position offers a hybrid work schedule + Willingness to work on-site in… more
- US Bank (Cincinnati, OH)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... We are now hiring for an exciting opportunity as Fraud Risk Analyst 3 within US Bancorp's Enterprise ...applications and data analysis software _**The role offers a hybrid /flexible schedule, which means there's an in-office expectation of… more
- US Bank (Tempe, AZ)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... from Day One. **Job Description** Key leadership role overseeing all aspects of Fraud Operations detecting and preventing check and deposit fraud perpetrated… more
- Staples (Framingham, MA)
- …management) as a first point of contact for all stakeholders. (Eg, Legal, Customer Service , Finance, Store Operations, Supply Chain, and Merchants). What you ... ** Fraud Analyst** **Work Model: Hybrid , Framingham,...We are a team of passionate, collaborative, agile, inventive, customer -centric, results-oriented problem solvers. We are intellectually curious, love… more
- Capital One (New York, NY)
- …learning models that help protect our customers and Capital One against fraudsters. We prevent fraud at many steps of a customer journey, from the application to ... the right way, automating, and innovating to improve the customer experience and prevent fraud . **In this...of hours to be regularly worked. New York City ( Hybrid On-Site): $201,400 - $229,900 for Mgr, Data Science… more
- City National Bank (Newark, DE)
- …be able to trouble shoot and resolve client concerns + Effective interpersonal, customer service and communication skills to interact effectively with all levels ... **CARD FRAUD /SERVICING LEAD** ** Hybrid Schedule: 2 Days...desire to assist clients with a variety of client service -related issues in a fast-paced, independent, telephone based … more
- US Bank (Cincinnati, OH)
- …need. Job postings in areas with a high volume of applicants, such as customer service , contact center, and Financial Crimes investigations, remain open for ... for an exciting opportunity as Quantitative Model Analyst 4 within US Bancorp's Enterprise Fraud Strategy team. The successful candidate will play a key role in US… more
- Capital One (New York, NY)
- …learning models that help protect our customers and Capital One against fraudsters. We prevent fraud at many steps of a customer journey, from the application to ... the right way, automating, and innovating to improve the customer experience and prevent fraud . **In this...of hours to be regularly worked. New York City ( Hybrid On-Site): $165,100 - $188,500 for Data Science PhD… more