- Construction Specialties, Inc. (Lebanon, NJ)
- …) **Description** CONSTRUCTION SPECIALTIES, INC. Founded in 1948, Construction Specialties ( CS ) is a specialty building products manufacturer. CS provides ... face every day. Since inventing the first extruded louver, CS has become a global leader in all our...attract new and retain existing customers. + Sets high-level strategy in collaboration with representatives on selling and pricing,… more
- LiveRamp (New York, NY)
- …ROI story) + Primary Account Owner / Client POC + Responsible for QBR planning , holistic account strategy , and cross-team collaboration with larger account team ... + Leads Renewals & Risk Mitigation + Leads renewal strategy and execution + Proactively identifies risks at least...of 5 yrs as CSM/Account Director, or 8+ years customer facing with 2 in CS +… more
- Edgewell Personal Care (Shelton, CT)
- …assumptions to drive improved forecast accuracy. The Sr Demand Planner represents demand planning and promotes its good practice and strategy with key business ... serve as the lead and be accountable in Demand Planning initiatives and training related to the promotional forecasting...and align on Sales and Marketing assumptions + Support customer service by providing demand information for CS… more
- GE Vernova (TX)
- …between internal/external organizations and your assigned customer (s), own the customer relationship,and contribute to the overall business strategy and ... in gas turbine maintenance and upgrades, and a track record of successfully planning and executing complex outages. Skilled in stakeholder engagement, customer … more
- Proofpoint (Denver, CO)
- …be a senior level individual contributor reporting to Senior Director, Strategy & Operations, Customer Office. **Your Responsibilities** **Strategic Analysis** ... + Conduct complex analysis to inform key decisions and long-term strategy for Customer Success. + Deliver insights on customer segmentation, churn risk and… more
- Momentive Performance Materials Inc. (Niskayuna, NY)
- …knowledge of the Order to Cash process; Master in SAP or similar ERP; customer -focused. + Strategy : fully embrace the company's culture and values, understand ... Job Title: Regional Customer Service Leader Summary:Momentive is searching for a...decisions. + Risk Management: Identify potential risks to the CS operations and develop strategies to mitigate these risks.… more
- West Pharmaceutical Services (Exton, PA)
- …Within this function the individual is responsible for providing leadership to the Customer Success, Contract Manufacturing teams ( CS Operations and CS ... the sales lifecycle. This role will partner with Account Managers, Technical Customer Services, Demand Planning , Sales Operations and Supply chain/Operations to… more
- Amazon (Seattle, WA)
- Description The mission of the Customer Engagement Technology (CET) team within Customer Service is to create Earth's best customer service solutions by ... (GenAI) and machine learning technology, we strive to predict and resolve customer issues through self-service and automation solutions. The CET AI team leads… more
- MongoDB (New York, NY)
- … customer success or account management capacity + 12+ years relevant experience in CS , AM, Client Services, or similar customer -facing roles + 9+ years of ... features like vector search, and the retention of the customer 's MongoDB install base.While doing so, this role will...on the CSM team assigned to the account Account Planning and Execution + Develop and implement comprehensive programs… more
- Wolters Kluwer (St. Cloud, MN)
- …and partner with CS Implementation team to ensure implementation/optimization aligns with customer 's goals + Sr. CSS will leverage PSA to track tasks and hold ... + Sr. CSS will partner internally with various teams on communication planning including lifecycle marketing for targeted customer communications and thought… more
- Continental Tire the Americas, LLC (Halstead, KS)
- …North and South America. **THE POSITION** The Material Industrialization Engineer - CS - is responsible for material industrialization of alternative materials and ... and collaboration with internal and external partners for materials strategy focused on product requirements. Managing different projects to...region reporting to the Head of Material Process Engineering CS . Support of CS plants in US,… more
- Penske (Chicago, IL)
- …* Carrier Utilization - Improve carrier utilization through a carrier acquisition strategy , shared load boards amongst carrier sales, and working closely with the ... - Work closely with recruiting to implement a recruiting strategy for adding new employees. Work with L&D to...the requirements for carrier sales to be promoted from CS to CS II and Sr … more
- Kinder Morgan (Summit, IL)
- Regional Customer Service Manager Job ID #: 31265 Location: IL-ARGO Functional Area: Management Position Type: Full Time Experience Required: 5 - 7 Years Relocation ... 6589 -MWREG REGIONAL STAFF :KMLQT Position Description Primary Purpose: The Regional Customer Service Manager is a key functional member of the regional support… more
- Insight Global (Bellevue, WA)
- …you will own Customer Relationship Management, Strategy Development, Customer Lifecycle Management, Account Planning & Growth, Data Analysis & Insights, ... Job Description We're hiring for a full-time/permanent Head of Customer Success in Bellevue, WA. This position will play a pivotal role in our client's build out of… more
- Abbott (Louisville, KY)
- …reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/ strategy -and-strength/tackling-student-debt-for-our-employees.html) student debt program and ... evaluates their effectiveness and appropriateness. Exercises independent judgment in planning , organizing and performing work; monitors performance and reports… more
- Arkema (Dublin, OH)
- …and investigations between organizational groups Activities Fundamental Capabilities + Planning and Preparation: Effectively plan for customer interactions ... Service Team and be liaison with Sales, PLM, R&D, CS , and Marketing and Manufacturing + Strong interaction with...Dimensions + Executes technical service strategies that support business strategy and drive business growth. Aligned with sales team… more
- BOOZ, ALLEN & HAMILTON, INC. (El Segundo, CA)
- …big picture thinking to make an impact in the DoD? You understand your customer 's environment and how to develop the right systems for their mission. Your ability ... met makes you an integral part of delivering a customer -focused engineering solution. As an engineer on our team,...tware, or hardware systems + 6+ years of experience planning and executing system integration of complex space and… more
- SAP (Newtown Square, PA)
- …deployment, and execution of sales supporting processes, tools, and services across all Customer Success ( CS ) areas (incl. License, Services, and Renewals). As a ... Operations Intern, you are a critical point of success to the CS Operations ability to transform operations into a service-driven business. You are also expected to… more
- JobNimbus (Lehi, UT)
- …driving product positioning, competitive differentiation, and customer insight strategy + Deep understanding of go-to-market planning , messaging frameworks, ... differentiation across our platform. What You'll Be Doing: Product Strategy & Voice of Customer + Partner...and product usage to guide messaging and roadmap Go-to-Market Strategy & Launch Leadership + Own GTM planning… more
- ServiceNow, Inc. (Addison, TX)
- …of accounts as well as with ServiceNow sales and partner leadership + Execute the strategy and alignment of customer success for all customers managed by the ... and cost effectiveness of the business + Lead business planning for respective CS vertical / sub-vertical...strategic direction + Manage/oversee the operational aspects of the CS portfolio delivering high customer satisfaction metrics,… more
