- Renaissance (Buffalo, NY)
- …together, strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within ... ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager...and internal executive leadership. **In this role as a Customer Success Senior , you will:**… more
- NTT America, Inc. (Richmond, VA)
- **Unleash Your Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The ** Senior Customer Success Manager ** is a skilled individual ... The Senior CSM plays a vital role in supporting senior team members, executing customer success strategies, and ensuring that customer needs… more
- eightfold.ai (New York, NY)
- …of an amazing growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Strategic role at Eightfold is ... to help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager - Strategic will become a trusted advisor… more
- JPMorgan Chase (Nashville, TN)
- …and drive successful outcomes for their employees and stakeholders. **Role Summary** As a Senior Customer Success Manager (VP) at Workplace Solutions, ... senior executives and representing the firm at industry events. + Success -oriented mindset with a focus on customer satisfaction and continuous improvement.… more
- Qualtrics (Washington, DC)
- …to business. Join over 5,000 people across the globe who think that's work worth doing. ** Senior Manager , Customer Success - Public Sector** **Why We ... Have This Role** As a Senior Manager , Customer Success - Public Sector leading a team of Customer Success Managers in the Public Sector Industry… more
- MongoDB (New York, NY)
- Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for ... candidate will have:** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- DocMatter Inc. (San Francisco, CA)
- …Our goal is to bring our innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for ... implementing and supporting these account plans, while maintaining relationships with senior customer stakeholders. Key Responsibilities + Executive Relationship… more
- GE Vernova (Boston, MA)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... aftermarket services growth in the existing contractual customer base. The Customer Success Manager will be primary point of contact ensuring that our… more
- Proofpoint (San Francisco, CA)
- …and self-motivated individual to join our growing field services team. The mission of the Senior Customer Success Manager is to ensure that our ... or equivalent + 5 to 10+ years of industry leadership experience in a customer success , sales engineer, senior support engineer, or other customer facing… more
- Validity (Broomfield, CO)
- …and serving as a trusted advisor? Validity is looking for a highly skilled and proactive Senior Customer Success Manager (Sr. CSM) to manage our most ... calls). Required Experience, Skills, and Education + 5-10 years' experience as a Customer Success Manager , ideally in a SaaS environment, with a demonstrable… more
- DataVisor (Mountain View, CA)
- …culture is open, positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve ... + 5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech, banking, payments, or e-commerce industries… more
- ServiceNow, Inc. (Santa Clara, CA)
- …the world work better for everyone. **What you get to do in this role:** The role of the Senior Customer Success Manager is to act as an advocate for our ... most recent version of our product + Leverage existing Success Plays to assist customers, but also assist new...their licenses + Guide other ServiceNow teams to address customer issues + Oversee projects identified by leaders +… more
- Intuit (Plano, TX)
- **Overview** Ready to lead at scale and drive transformative impact? As an M2, Customer Success Manager (CSM) Leader at Intuit, you are at the helm of ... shaping the future of customer success . This isn't just about managing a team-it's about leading leaders. You'll guide Customer Success Managers who, in… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, ... You're comfortable using tools like Salesforce, Gainsight, Totango, Looker, or other customer success platforms to track performance and manage relationships. +… more
- Intuit (San Diego, CA)
- …of products and services to increase ARPC and LTV. Join the Intuit Customer Success team as Senior Manager , Contact Center Operations and play a vital ... problems for millions of people around the world. The Customer Success team delivers award winning service...optimal outcomes. We are looking for a Sales Performance Manager to oversee the execution of sales and lead… more
- Pegasystems (Pittsburgh, PA)
- …external stakeholders to drive our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is responsible for maintaining ... You've Accomplished:** A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to… more
- HP Inc. (Spring, TX)
- …market leading experiences and customer success stories. As a ** Senior Program Manager for Bounty Solutions/ Ecosystem** , you will lead several ... **Position Summary** The ** Senior Program Manager for Bounty Solutions/...projects or a portfolio of projects ensuring business success / customer engagement at every phase… more
- HP Inc. (Austin, TX)
- …innovative market leading products and customer success stories. As a Senior Product Manager , you will lead several projects or a portfolio of projects ... As a Senior Collaboration Product Manager within the...As a Senior Collaboration Product Manager within the video conferencing space, you will...ensuring product success at every phase of the product lifecycle from… more
- Intuit (Richmond, VA)
- **Overview** Join the Intuit Customer Success team as a Senior Manager of Customer Success leading our Accountant Support team. We're looking to ... supporting Small Businesses in powering prosperity. Our approach to customer service is ever evolving, and is always focused...Support Team fungible and dynamic. + Work with fellow senior leaders to develop and deliver a robust talent… more
- Intuit (Sacramento, CA)
- **Overview** Come join the Intuit Customer Success team as a Senior Manager (M2) in TurboTax Live Service Delivery. We lead thousands of tax experts to ... teams of tax experts in the delivery of exceptional customer service experiences. You will also play a pivotal...feedback, bold thinking, and prioritizes team outcomes over individual success . + Strategic Leadership: Develop a clear vision that… more