- Mastercard (New York, NY)
- …services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Team Lead The CS Team ... Lead will assume responsibilities of a Senior Customer Success Manager, with additional managerial responsibilities...with customers and internal colleagues Managing our multicultural, multilingual Customer Success Team in the… more
- AGI (Lenexa, KS)
- …to ensure resolution. **The Team ** The role will report to the Customer Success and Support Team Lead , working closely with other members of the ... **Description** **Position Title: Customer Success and Support Specialist** **Department:...the manager when system health issues arise + Gather customer feedback; share feedback with the leadership team… more
- Amazon (Seattle, WA)
- … with Fashion & Fitness-Amazon Vendor Services (F2-AVS), you will lead a team of Customer Success Managers responsible for influencing growth across the ... Amazon's millions of customers. Key job responsibilities Lead a team of Customer Success Managers. Lead employee lifecycle, including interviewing,… more
- Intuit (Atlanta, GA)
- …We are seeking an experienced and passionate **Group Manager of Customer Success ** to lead a high-performing team dedicated to driving engagement ... marketing automation, multichannel campaigns, CRM, and analytics tools. Our Customer Success team focuses on...to manage. **How you will lead ** * Lead and Develop a High-Performing Team : Directly… more
- Amazon (New York, NY)
- …change when doing so results in clear benefits for our customers. As a Customer Success Lead , you will drive operational excellence initiatives for ... when done well, can enhance the value of the customer experience and generate a positive return on investment...and the field teams who sell it. Given this team 's unique position within the Ads org, the Sales… more
- Intuit (Atlanta, GA)
- …CRM and quality monitoring tools.* Ability to lead and motivate a team .* Strong understanding of customer service best practices.* Experience with root cause ... Mid-Market Quality & Escalations Leader to join our growing team in Atlanta. This role is crucial in ensuring... interactions and identify areas for improvement among our Customer Success Manager and Product Support teams.○… more
- ADP (Maitland, FL)
- …in this role, you will leverage your process and data-oriented mindset and passion for customer success to build out new processes and procedures that make our ... **ADP is hiring a Lead Client Success Operations Manager.** In...or equivalent in education and experience + Passion for customer success and designing processes that scale… more
- NVR (Reston, VA)
- Customer Care Team Lead Job Category...desire to excel is matched by our commitment to your success and we'll give you the tools and industry knowledge ... Location VA - Reston Apply Now (https://phg.tbe.taleo.net/phg01/ats/careers/v2/applyRequisition?org=NVRINC&cws=52&rid=35099) As a Customer Care Team Lead , you… more
- Amazon (Seattle, WA)
- …and services to meet their high security, availability, performance, and cost requirements. Customer Success team focuses on mechanisms, processes, tooling, ... in developing innovative solutions for enabling customer success , Customer Success team...existing systems experience - Experience as a mentor, tech lead or leading an engineering team Preferred… more
- R1 RCM (Tulsa, OK)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative - Team Lead ** , you'll ... be the shift lead for our Customer Service team that help our patients...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Amazon (Seattle, WA)
- …rearchitecting critical processes to leverage the capabilities of Gen AI. AWS Amazon Q Customer Success Team (Q-CST) members leverage their deep knowledge of ... partner teams to propose, architect, and implement transformational solutions for customers. We make customer success a reality using AWS Gen AI services as an… more
- AAA Mid Atlantic (Manassas, VA)
- …you will play a pivotal role in enhancing the customer experience and guiding a team to success . In addition to performing key customer service and sales ... you passionate about delivering exceptional service while driving sales success ? Join our team and be part...hotels, vacation packages, maps, tour books, and triptiks. + Customer Service: Answer incoming overflow calls for Roadside Assistance… more
- RLDatix (IL)
- …and Mentor a High-Performing Team : recruit, train, and lead the NAM Customer Success team , fostering a culture of accountability, collaboration, and ... core to the CSM value chain. The successful candidate will lead our North America customer success initiatives, ensuring that our customers' healthcare… more
- Lamark Media (Boca Raton, FL)
- … customer behavior. We are seeking a highly organized, proactive, and solutions-driven Client Success & Sales Ops Lead to partner directly with the CEO and ... support our Business Development team . This role serves as a hybrid between account management and strategic sales support, playing a key part in advancing business… more
- Iron Mountain (Harrisburg, PA)
- …+ Leadership & Team Building: Build, scale and lead a high-performing customer success team . Develop future leaders, foster a culture of excellence, ... and objectives + Global Leadership: Lead and manage the global Customer Success team , ensuring alignment across regions and fostering a high-performance… more
- Intuit (Atlanta, GA)
- …at Intuit, you are at the helm of shaping the future of customer success . This isn't just about managing a team -it's about leading leaders. You'll guide M1 ... turn, lead CSMs responsible for building deep customer relationships, driving adoption, and ensuring long-term success...mid-market space. **How you will lead ** * Lead , mentor, and develop a team of… more
- R1 RCM (Boise, ID)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our Team Lead , Customer Service, you will help measure ... quality. **Here's what you will experience working as a Team Lead , Customer Service:** +...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Autodesk (Washington, DC)
- …address the most critical customer success challenges. **Responsibilities** + Lead and manage a team of Technology Planning Project Managers. Provide ... **Position Overview** As a Senior Manager, Customer Success Digital Transformation at Autodesk, you will lead...planning. You will collaborate with other Customer Success teams and the GTM technology team … more
- Oriental Bank (San Juan, PR)
- The Advisor, Customer Intelligence & Operations (OpEx Team Lead ) plays a key role in assessing processes and driving continuous improvement initiatives ... MAIN DUTIES & RESPONSIBILITIES: + Oversee and guide the team to drive process improvement initiatives. Lead ...and develop. Each employee is key in the company's success . Our team consists of an excellent… more
- TELUS Agriculture & Consumer Goods (GA)
- …grow use of TELUS Agronomy field software and customer satisfaction. + Aid the Customer Success team in developing training materials for the purpose of ... and hands-on training in the field for an assigned customer list within a specific region. + Lead... issues and concerns to other members of the Customer Success team . + Accurately… more