- Screencastify (Chicago, IL)
- …Screencastify is used by over 15M people and is seeking a solutions-oriented Customer Support Advisor - Tier III to join our Squad! About this role ... As we continue to scale, we're looking for a Customer Support Advisor - Tier III to join our team as a senior individual contributor. This role is… more
- Identiv (Santa Ana, CA)
- …as necessary to resolve customer issues. Essential Functions * Receive inbound customer technical support calls via a phone and email queue; utilize trouble ... team support by proposing and implementing solutions. * Exceptional customer service, overall communication and technical writing skills. * Ability to… more
- Oracle (Tallahassee, FL)
- …for Oracle Health for deals that may include Software License, Cloud and Hardware sales. Tier 1 is a trusted advisor to Sales Management. The Approver will work ... a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives. Our mission? To create a… more
- S&P Global (NJ)
- …both written and verbal, with the ability to conduct training sessions and support customer presentations. + Proficiency in using analytics tools and software, ... The Role:** This newly created role will provide day-to-day dedicated product support for the Market Analytics product-suite, ensuring customer queries are… more
- Philips (Nashville, TN)
- Join us today! As a People Advisor , you will provide Tier 1, contact-center support to our people. In this role, you will serve as the first point of contact ... and ensuring service level agreements are met to enhance customer satisfaction. You will also ensure timely support... customer satisfaction. You will also ensure timely support to customers by navigating the People Portal and… more
- PNC (Dayton, OH)
- …opportunity to contribute to the company's success. As a Risk and Control Advisor Senior within PNC's Independent Risk Management organization, you will be based in ... Management (IRM) challenge activities for the majority of Change@PNC Tier 1 Delivery Projects. This oversight allows for one...the risk management program is maintained and enhanced to support the businesses in managing their risks while meeting… more
- Greene Tweed (Lansdale, PA)
- … to the department as required including expense administration, meeting coordination, travel support , etc. + Research and resolve Tier 1 inquiries using ... timely auditing for compliance and record retention requirements. + Support weekly onboarding process of new hires in the...etc.) + Strong verbal and written communication skills + Customer oriented + Technology aptitude and learning capacity +… more
- Paychex (St. Petersburg, FL)
- …on fostering an inclusive and innovative culture. Our leaders are here to support your career journey; they and our dedicated employees embody the values that ... drive us to support each other, our clients, and our communities. Join...comparisons, contribution strategy, and plan options. Through excellent consultative customer service, the goal is to drive increased participation… more
- JPMorgan Chase (Nashville, TN)
- …in delivering outstanding support experiences. You will set the standard for customer care, drive process improvements, and act as a trusted advisor , helping ... realize the full value of our solutions. **Key Responsibilities** + Oversee all support activities for the free customer base, ensuring timely, accurate, and… more
- Rubrik (Morrisville, NC)
- **About The Team** Rubrik's Global Customer Support and Success Organization is a team of professionals committed to provide world class post purchase ... serve as a key point of contact, a trusted advisor to Rubrik's customers and partners and works closely...in order to deliver the value to customers. The Customer Support Team at Rubrik is composed… more
- Applied Materials (Chandler, AZ)
- …health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, ... about our benefits (https://hrportal.ehr.com/applied/) . **Key Responsibilities** Performs standard Tier I procedures including wafer measurement. Performs preventative maintenance… more
- Validity (Broomfield, CO)
- …+ Serve as the primary point of contact, managing escalations, and cultivating customer relationships to become a trusted advisor . + Understand client ... About the Role Are you a customer success professional who's passionate about driving long-term...about driving long-term value and serving as a trusted advisor ? Validity is looking for a highly skilled and… more
- Applied Materials (Bloomington, MN)
- … satisfaction within work area. Assists in planning, communicating, and coordinating support plans with customer management. Complies with all safety procedures ... health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work,… more
- H&R Block (MO)
- …relationship and feedback system with Tier 3 technical support teams + Support the delivery of the customer care experience through innovati ve 1:1 and ... functional stakeholders, as well as with your peers in Customer Care to design and operationalize support ... insights across the enterprise and be a trusted advisor to our most senior leadership Financial/Budget Management +… more
- H&R Block (MO)
- …relationship and feedback system with Tier 3 technical support teams. + Support the delivery of the customer care experience through innovati ve 1:1 and ... functional stakeholders, as well as with your peers in Customer Care to design and operationalize support ... insights across the enterprise and be a trusted advisor to our most senior leadership Financial/Budget Management +… more
- S&P Global (Dallas, TX)
- …our tools and data effectively for their business needs. + Deliver high-quality customer support , troubleshooting client issues, and providing expert guidance on ... You will leverage data solutions to provide actionable insights, support client training, and enhance the customer ...needs and current business conditions. **The Team** The Client Advisor team at S&P Global Mobility is the main… more
- Rubrik (Carson City, NV)
- …and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market. + Assists in the analysis, ... assigned customers. + Makes technical and sales presentations to customer 's technical staff and senior management. + Serves as...and senior management. + Serves as a trusted technology advisor to customers and serves as an internal resource… more
- Mitsubishi Chemical Group (Commerce Township, MI)
- …Commercial team. This role is responsible for managing and expanding relationships with Tier 1 and Tier 2 automotive customers, driving growth in our ... plastics and chemical product lines. You will serve as a trusted advisor to clients, helping them solve challenges through tailored solutions, and aligning internal… more
- General Dynamics Information Technology (Fort Carson, CO)
- …configuration management. * Integrate and test patches, updates, and upgrades, and provide Tier III support to GEF installations. * Perform baseline testing and ... as Network Appliance (NETAPP) SAN systems for use within Army Enterprise. * Provide Tier III support to GEF installations which includes coordination with vendor… more
- CARMAX (Richmond, VA)
- …Oversee internal resources and PR agency teams to identify, propose, secure and support senior leaders with top- tier media interviews and speaking engagements on ... priority stakeholders. This individual serves as a trusted communications advisor to senior leaders and other selected spokespersons, and...media outlets and targeted regional outlets to drive top tier earned media placements. + Support in… more